North Country Ford Lincoln

Good Service they were not able to complete the work in one day (multiple items), but it was completed quickly by the next day where I was able to pick it up. The they were not able to complete the work in one day (multiple items), but it was completed quickly by the next day where I was able to pick it up. The work was done right the first time. More

Second to none I went into the dealership 3 different times looking to purchase an F150, and both gentlemen I worked with were AMAZING! Not only did they not pressu I went into the dealership 3 different times looking to purchase an F150, and both gentlemen I worked with were AMAZING! Not only did they not pressure me into a sale, they actually listened to what I was looking for, my budget and required options. Once my vehicle was located the process went even smoother (which I didn't think was even possible). The finance guy was easy to quirk with and made sure we knew all of our options when it came to the warranties available. I works definitely recommend this dealership to everyone I know looming to purchase a vehicle. This is a great sign of the leadership in place for the dealership ....... GREAT JOB LUTHER FAMILY! More

Service Great friendly service, handled issue with a tire that was not reparable. There was an attempt to minimize the cost by plugging the nail hole, that wa Great friendly service, handled issue with a tire that was not reparable. There was an attempt to minimize the cost by plugging the nail hole, that was not successful so a new tire put on. The service was done quickly and professionally. More

Super accommadating! Noticed a cpo car that I was interested in and went in to test drive and compare other choices. I was real happy with the non- pressure feeling and he Noticed a cpo car that I was interested in and went in to test drive and compare other choices. I was real happy with the non- pressure feeling and help I received. Will return again for another car and I will refer. More

Exceptional Service Great Service, Friendly Employees. I live in Plymouth now and it is so worth the drive, even if it is for only an oil change! If my vehicle ever needs Great Service, Friendly Employees. I live in Plymouth now and it is so worth the drive, even if it is for only an oil change! If my vehicle ever needs any type of work done, this is the only place I will go. More

Great Customer Service! I needed a major repair, and I was kept informed all along the way. Everything was clearly explained, people were friendly and answered my questions, I needed a major repair, and I was kept informed all along the way. Everything was clearly explained, people were friendly and answered my questions, and having a shuttle to get me to/from home was an extra bonus! More

replacement of gas tank/ recall I was very happy with the service from the first call I made to set up the appt. to dealing with Chris Schulze. I was on a tight schedule for time, a I was very happy with the service from the first call I made to set up the appt. to dealing with Chris Schulze. I was on a tight schedule for time, and they made sure that they finished in time. I had planned on washing the car before bringing it in, but ran out of time. Then they surprised me by washing the car when they were done working on it. They even got the bugs off the front of the car that I had a hard time doing! Thanks so very much! Thanks so much for all you did! Linda Dieken More

transmission issues I have put about 5,000 miles on my car (2015 Ford Fusion) since I got it with almost 29,000 on it but this is the 2nd time I had brought it in due to I have put about 5,000 miles on my car (2015 Ford Fusion) since I got it with almost 29,000 on it but this is the 2nd time I had brought it in due to a transmission issue. The service team and all involved have been great and we hope this time around it is fixed permanently. The customer service is awesome there. Sonja Seim. More

4x4 Engagement Work We brought our F250 in to fix a 4x4 engagement issue. The service group was prompt at getting the vehicle in the shop for diagnosis, and worked with We brought our F250 in to fix a 4x4 engagement issue. The service group was prompt at getting the vehicle in the shop for diagnosis, and worked with our "warranty" company to process the required information to get approval. The "warranty" company was difficult to work with, but Dave worked with them to work through the approval process. Ultimately it wasn't covered by them, but Dave got it in the shop quickly for the work. He kept me up to date with parts that should be replaced while the vehicle was torn apart, and throughout the process. He returned my phone calls promptly and did a good job communicating. One of the best Dealership experiences I have had to date. Dave actually seemed to care if I was updated and happy with the process, unlike most dealerships who just care about making the most $$$ possible during a service visit, and working on their own schedule. There was an issue with the billing, but when I noticed it the service group quickly resolved the mistake. More