North Country Ford Lincoln

Kelly does a great job!! Given the challenge of getting my F-150 done (Works package) by noon, Kelly always does a really great job. She's right on it if something needs atte Given the challenge of getting my F-150 done (Works package) by noon, Kelly always does a really great job. She's right on it if something needs attention. I don't need to worry if she's handling it!! Jim Haubrick Maple Grove, MN More

North Country is excellent Got my new car from North Country. Very happy and it couldn't have been easier. Very smooth transaction. My sales guy Billy, made sure everything w Got my new car from North Country. Very happy and it couldn't have been easier. Very smooth transaction. My sales guy Billy, made sure everything was taken care of and the whole process was pain free and fast and i couldn't have ask for more. They have all the amenities and i will get my next vehicle from them and refer them to anyone. More

Great service as usual, we have bought are cars here since they opened this location. I know they are honest people!!!!! Also washed my car. as usual, we have bought are cars here since they opened this location. I know they are honest people!!!!! Also washed my car. More

Glad we went with the upgrade! We wound up purchasing the more expensive car and it was worth it! Fantastic service and great follow up from the sales staff when needed. We wound up purchasing the more expensive car and it was worth it! Fantastic service and great follow up from the sales staff when needed. More

decent prices, very busy place The service department is always busy and takes at least 5 minutes to answer the phone two times now I've had an appointment and they've taken so long The service department is always busy and takes at least 5 minutes to answer the phone two times now I've had an appointment and they've taken so long to look at my car that they ran out of time and couldn't fix it same day. They were booked out THREE weeks for a rental car. Pretty sad. Other than that they do a good job on any work and their oil changes are reasonably priced More

Excellent Customer Service I have had the privilege and pleasure of working with Kelly Casper each time I come in. She never fails to provide top notch service and care with a s I have had the privilege and pleasure of working with Kelly Casper each time I come in. She never fails to provide top notch service and care with a smile! If all of your staff is as nice and easy to work with, then there really is no where else to go! More

Excellent help in finding a car. We knew we wanted a new car, we just didn't know which car we wanted. Brad was very helpful in helping us decide on the Fusion. We knew we wanted a new car, we just didn't know which car we wanted. Brad was very helpful in helping us decide on the Fusion. More

99.9% Isn't Good Enough Whenever I do business with a place I always ask myself one question. Are they content and happy with 99.9% of their customers having a Completly Sat Whenever I do business with a place I always ask myself one question. Are they content and happy with 99.9% of their customers having a Completly Satisfied experience? To many the answer would be yes. But I firmly believe that North Country Ford is not one of those businesses that are. The reason I say this is I have been going to this dealer for the last four years and only once did I have an issue that I thought was unfair. Guess what, I talked to Tom the service manager and he fixed the issue I had without hesitation. Yes, in the four years I have been going there I could have been 99.9% satisfied but like I said, Tom corrected the minor issue I had and turned it into 100% Completly Satisfied. This is the reason I continue to buy all my vehicles and do all my service work with them because at the end of the day, there just is no other place that can match their level of service in pricing and customer service. It has been a true pleasure getting to know all of the wonderful employees that I have had the pleasure to do business with I want to give credit to Tom the Service Manager, Brent and Jack In the Service Dept. Tim Reil, Perry Feavel, and Tom Reil in sales for always taking care of me and my family over the last four years and for never being satisfied with only being 99.9% Good Enough. More

Excellent service! We worked with Barry who went above and beyond to assure we ended up with the vehicle we wanted ! Pam also assisted in the financing it was a smooth We worked with Barry who went above and beyond to assure we ended up with the vehicle we wanted ! Pam also assisted in the financing it was a smooth process despite the fact that the initial vehicle we were going to buy was sold to someone else at the same as us, Barry made sure he got us the same vehicle in less than 24 hours ! What an amazing team we will definitely come back in the future despite the foreign a half hour drive when we buy our next new vehicle ! Thank you Barry and the whole team for your excellent service ! More

Wonderful Experience! Came into the dealer expecting to hear the worst on my trade in on my truck. We'll I was very surprised by the trade in offer I was given! Best offer Came into the dealer expecting to hear the worst on my trade in on my truck. We'll I was very surprised by the trade in offer I was given! Best offer from any dealership I had been to. So we purchased a new F-150 and the sales team was wonderful and made sure we were happy and confident with our purchase. Best truck buying experience I've ever had hands down. North Country Ford definitely puts it's customers first. I highly recommend them. More