North Country Ford Lincoln

Slow leak not fixed Brought in vehicle on Saturday, September 6 for a slow leak in one of the tires. The service was fast and friendly, but they could not solve the issue Brought in vehicle on Saturday, September 6 for a slow leak in one of the tires. The service was fast and friendly, but they could not solve the issue because they could not find the leak. This will cause me to have to come in again when the low tire pressure light comes on, which is disappointing. More

2014 Ford Escape We recently purchased a 2104 Ford Escape. I have to say that it was the most pleasant experience that we have had when it has come to purchasing a ve We recently purchased a 2104 Ford Escape. I have to say that it was the most pleasant experience that we have had when it has come to purchasing a vehicle. The sales team of Richard "Wally" Wall and Geoffrey Knapp were extremely understanding with what we were looking for and putting us in the vehicle that we needed. They took the extra time that it takes to help a customer find exactly what suits their needs. Patilee Yuki-Dinger-Szymanski made the finance paperwork go as smooth as silk. Her organization made the process go more efficient than any other dealership that we have dealt with. Jennifer Aune was extremely thorough with all the options that we had offered to us with our purchase. All the employees at North Country Ford treated us like family and not just a customer. More

Excellent customer service I just purchased an F-250 and the experience was very relaxed and I was never pressured in any way. After purchasing the truck I ordered running board I just purchased an F-250 and the experience was very relaxed and I was never pressured in any way. After purchasing the truck I ordered running boards for it and they called me with in a couple of days and installed them in an hour, again great service and good popcorn too! More

We are thrilled with our new Escape! After not purchasing a new vehicle for quite a long time, we were apprehensive about the process. But we found our experience at North Country Ford to After not purchasing a new vehicle for quite a long time, we were apprehensive about the process. But we found our experience at North Country Ford to be very pleasant. Everyone was helpful and comfortable to work with. The overall atmosphere at this dealership was friendly and we felt like 'family'. And we love our new car! More

Constantly improving! We brought our 2014 Edge in for it's schedule maintenance yesterday and the service, customer service and friendliness was excellent! After a small c We brought our 2014 Edge in for it's schedule maintenance yesterday and the service, customer service and friendliness was excellent! After a small customer service issue on a previous visit NC Ford shined this time! They followed up and were very interested in what caused our dissatisfaction from the previous service which I thought was great and the best part is that they actually addressed the issues and did great this time! Good companies are constantly looking at ways of improving and NC Ford proved to me that they are truly committed! Awesome!! Thanks for the great service! More

Lifesavers Again With only 3 days off' my 2 dogs and I were ready for a trip to the lake. All my gear was packed and both dogs were in their places when I backed out With only 3 days off' my 2 dogs and I were ready for a trip to the lake. All my gear was packed and both dogs were in their places when I backed out of the garage into a thunderstorm and a flat tire. NC Ford not only recommended the most professional towing company I have ever used, Brent in service was great. I was given all my options, with no sales pressure, and all materials were explained so I was able to make an informed decision. Their waiting area was clean and comfortable and all the staff were pleasant.I was back on the road with 4 new tires, alignment, etc in less than 2 hours. The cars handling and ride were great on the 4+ hour drive to the cabin and I was there in time for dinner. Thanks again NC Ford. More

Quality Work and Good Customer Service My second visit to North Country Ford. I wanted bearing noise in engine looked at and oil change. Dropped truck off. Service called and said truck was My second visit to North Country Ford. I wanted bearing noise in engine looked at and oil change. Dropped truck off. Service called and said truck was done and keys would be at cashier. Neither keys nor invoice were there 20 minutes later.Cashier said truck was probably in the wash. They said I should check with service desk. Service Desk said truck was in the wash and they would bring it into service bay when done. Service found the invoice and we went to cashier to pay. I returned to the service desk to wait for my truck to be brought into service bay. Waited about 15 minutes. I had stepped outside for fresh air where I discovered my truck sitting on the lot. I returned to the service desk and asked them to find my keys. Gentleman at the desk went into back room and found my keys. Not very organized in my opinion, and why I docked the star. I wont say they have poor customer service, but this time it was lacking something. More

2013 Ford Fusion I went to North Country Ford in search of a new or used vehicle. That is where I was met by a friendly and helpful sales associate, that took the tim I went to North Country Ford in search of a new or used vehicle. That is where I was met by a friendly and helpful sales associate, that took the time out to help me find me a car that I would like and for a price I could feel comfortable with. Thanks North Country Ford team. More

Went in for an oil change and walked out with a new Lincoln! This is our three purchase at this dealership and we enjoyed all our purchases! The last two were due to oil changes - after looking at the new vehic This is our three purchase at this dealership and we enjoyed all our purchases! The last two were due to oil changes - after looking at the new vehicles while our car was serviced, we ended up trading in the vehicle for new - not because there was anything wrong, but because we were just interested in the new vehicles! The service was great and our salesman, Rick Leyse, is awesome! We never experienced any high-pressured tactics - it was our decision to purchase new vehicles! We will always be faithful to North Country Ford - all personnel are friendly and respectful. They are like family! More

Owner This was my fourth car from north country ford and I will always buy there. They have service there and they work hard at what they do thank you This was my fourth car from north country ford and I will always buy there. They have service there and they work hard at what they do thank you More