North Country Ford Lincoln

Service I have been going to North Country Ford for 13 years. Purchased 3 new vehicles during that time. Always been treated very well. Service is also very I have been going to North Country Ford for 13 years. Purchased 3 new vehicles during that time. Always been treated very well. Service is also very good, Thank you. More

Ford Focus The sales man are very nice and are not pushy like other places, and Barry Miller did everything I asked of him in a very timely manner! The sales man are very nice and are not pushy like other places, and Barry Miller did everything I asked of him in a very timely manner! More

Always great service I bought my Ford Fusion at North Country and have it serviced there. They are always fast and friendly. And the car has been awesome. I bought my Ford Fusion at North Country and have it serviced there. They are always fast and friendly. And the car has been awesome. More

irritating My immediate experience involved a customer arguing with a Customer service rep. Immediate negative reaction. Next experience... I was told to drive My immediate experience involved a customer arguing with a Customer service rep. Immediate negative reaction. Next experience... I was told to drive into the quick service lane and go to the desk for assistance. I went to the desk and told them I had a 715 appointment to check out my shocks, tires, and alignment. I was told there was no service tech in and could not be helped. I asked why was I told 715 was open on the schedule... The rep said I do not know. He then went outside and I was asked to step out and speak with Dan. Dave eventually helped me. I had alignment issues and tires that were completely damaged and beyond repair. dave immediately asked for evidence of tire rotation. Like I carry that with me!!!! Immediately putting me on the defensive. truth is I missed 1 ....1 rotation. I paid for an alignment that was blamed on pot holes??? I refused new tires. I got new tires the next day at a third party and was told it is common for new Fords to be out of alignment....VERY disappointed! Furthermore, I was told by a mechanic, Not at Ford, that I had a shock leaking. Dave told me that there was no evidence of shock leaking.... This has not been followed up on with a third mechanic, but it will be ..... Sorry, but Ford service is lacking and needs to back up there product. More

New 2014 Ford Taurus Limited Purchased a new 2014 Ford Taurus Limited. This is my first Ford and Tony Rosa was a great sales person as there was no pressure, he was just there for Purchased a new 2014 Ford Taurus Limited. This is my first Ford and Tony Rosa was a great sales person as there was no pressure, he was just there for us to patiently answer questions. Great follow-up from him and I'd recommend strongly working with him. Also had very positive experience with Elizabeth Peck (Accessories Manager) who worked very hard to source the additional trim accessories I wanted. Total Grade A experience with North Country Ford in Coon Rapids. Will certainly source them whenever looking for new and used vehicles. More

2012 Explorer Service I commend North Country Ford for going the extra mile to diagnose and resolve a difficult remote starter issue. It took a while, but they found the is I commend North Country Ford for going the extra mile to diagnose and resolve a difficult remote starter issue. It took a while, but they found the issue and fixed it. I appreciate their dedication and persistence. More

No matter how busy they are, everyone gets acknowledged. What a great place to come and feel important! Always a greeting and treatment of respect with total consideration of my needs! The staff are very kno What a great place to come and feel important! Always a greeting and treatment of respect with total consideration of my needs! The staff are very knowledgeable and have gained my trust! More

North Country Ford Coon Rapids, MN I had a very good experience. I've been going there for at least 12 years. We also bought a Ford Mustang off the showroom floor and we love it. I had a very good experience. I've been going there for at least 12 years. We also bought a Ford Mustang off the showroom floor and we love it. More

Very happy This is my second vehicle purchased a north country ford. Everyone is always helpful and very friendly. I will absolutely purchase my next vehicle a This is my second vehicle purchased a north country ford. Everyone is always helpful and very friendly. I will absolutely purchase my next vehicle at this dealership. More

Love this dealership - Helpful, honest, and hard working!!! All I can say is this group is the best!!! Mom and I will always be a customer!!!!!! We tell everyone, when a conversation comes up about where to b All I can say is this group is the best!!! Mom and I will always be a customer!!!!!! We tell everyone, when a conversation comes up about where to buy a Ford or Lincoln, or have a car maintained, Luther Ford is the place!!!! More