North Country Ford Lincoln

5000 mile service. As usual, they were right on time with opening. My service times are at 7:00 a.m. The people who take the car in were friendly, listened to my quest As usual, they were right on time with opening. My service times are at 7:00 a.m. The people who take the car in were friendly, listened to my questions and wrote up everything just as I said. They were prompt in getting the work done and had answers or suggestions for me when they brought the completion forms. I always have great experiences at North Country Ford from everyone there. More

Great dealership for a great car-buying experience! North Country Ford is an excellent dealership to work with. The staff are all very friendly, professional and knowledgeable, and will go beyond your e North Country Ford is an excellent dealership to work with. The staff are all very friendly, professional and knowledgeable, and will go beyond your expectations to make your car buying experience great! More

Many Years of Service I've been going to North Country Ford for many years, and I have always had the best friendly service. Since I drive a single owner (me) 99 diesel Su I've been going to North Country Ford for many years, and I have always had the best friendly service. Since I drive a single owner (me) 99 diesel Super Duty with over 260,000 miles, and driving for 500,000, I bring it to diesel mechanics I trust. I've taken it to others and haven't had the same luck that I've had with NCF. Perhaps it is the quality of parts, the experience they have, or probably both. Three days ago I scheduled an oil change and front end alignment (thanks to all of those chasms in our roadways), and after the test drive Kelly informed me that I had some issues that need to be resolved before they could do the front end alignment. Ball joints were at the top of the list. The ball joints for a 3/4 ton diesel pickup are not overly economical... never have been (this is set 3, or is it 4). I knew the time was near for their replacement, but didn't know when. I'm thankful they caught it because I don' need to ruin expensive tires as well. After 15 years with my pickup I have learned how do take care of some things; however, I do have my limits. For everything else and oil changes (15 quarts) I take it to North Country Ford where you can't beat their service and friendly faces. More

perfect purchase We contacted NCF via the website, requesting a particular vehicle. Mark responded, withing 90 minutes, to offer his services to purchase a new Escape We contacted NCF via the website, requesting a particular vehicle. Mark responded, withing 90 minutes, to offer his services to purchase a new Escape. Eventually, we agreed upon a Saturday appointment. This Saturday was very busy at NCF. Despite the activity, Mark was able to allow us to review the inventory, do an extended test drive, and began the purchase process. Our particular vehicle was located at another dealer and they worked to move it to NCF for our purchase.... The transfered vehicle arrived on Monday. We completed the financial paperwork and drove home in the rain.... North Country did everything within their power, excluding the weather, to make our purchase as comfortable as could be. We took our new Escape on a roadtrip this Saturday. It performed perfectly. Thankyou Mark T. and Thankyou Ford Motor Company. More

1st New Car Dave helped me out and answered my questions and gave me options. Test drove 3 different models with No pressure to buy, and ended up buying my 1st n Dave helped me out and answered my questions and gave me options. Test drove 3 different models with No pressure to buy, and ended up buying my 1st new car. Love the Taurus and the rebates. More

Great job! I went into this dealer knowing that I needed a new car as my current '06 Ford Taurus had a broken compressor and was leaking coolant (nearly a $2k pr I went into this dealer knowing that I needed a new car as my current '06 Ford Taurus had a broken compressor and was leaking coolant (nearly a $2k price on repairs). Geoffrey Knapp was already a familiar face as he had sold my brother and parents Ford Escape a few years back so i knew of the atmosphere and environment that I was getting into. I knew that i also wanted to get a F150 because of my love for them and need with my job in construction work. Geoffrey was excellent in helping find the exact type of truck I wanted including my interior specifics (specifics included: XLT, black exterior color, 4 door, center console, tow package). As I went in to the office to fill out paperwork and financing I found out that the vehicle I purchased was failing a fuel sensor test which required me to leave the truck for repairs to be made. I bought this truck on a Friday near closing time so the earliest time the techs were going to be able to fix it would be the following Monday. Considering this issue Geoffrey went above and beyond by first providing me with a 2014 Ford Fusion for a rental and by knocking $1k off the top for my inconvenience. As Monday came upon us I received a call from Geoffrey stating that they would be unable to deliver the truck as promised because of an error with part purchasing thus requiring a Wednesday delivery date. Because of this Geoffrey was able to install a bed cover and lining for free as he was more than sympathetic and apologizing for the issues and failing to live up to Ford's promise. I can't not express how professionally Geoffrey acted for me as I know that with things getting out of hand he went above and beyond what would be considering satisfactory and I am grateful for his service and ensuring my complete satisfaction. I would absolutely recommend him to anyone for purchase of a vehicle. I also was fortunate to have Andy Malm as my finance consultant as he was able to find me an interest rate from BMO that more closely lined with my expected payments of $400 - $500 / month. Not only was he able to do this but because of my family's recent purchase he was able to knock off $500 on the 6 year / 100k mile warranty. The overall experience was top down the best service I have every received and Andy/Geoffrey were able to make the entire process as smooth and painless as possible. More

Flex Mirror Ken greeted me as I drove in and, as usual, Kelly did a great job getting the car in for the repair. Friendly, courteous, and timely service. Ken greeted me as I drove in and, as usual, Kelly did a great job getting the car in for the repair. Friendly, courteous, and timely service. More

service help Service was fast and began as soon as I arrived. My questions were met with understandable answers and only necessary work was done. They even washed Service was fast and began as soon as I arrived. My questions were met with understandable answers and only necessary work was done. They even washed my car. THANKS! More

Would Recommend I really like going to the Coon Rapids North Country Ford. They are always very accomodating.I will continue to go back to their service center. I really like going to the Coon Rapids North Country Ford. They are always very accomodating.I will continue to go back to their service center. More

Love my NEW car! Mike was very helpful and let me take more time test driving. I was able to take the car and go get my husband which enabled me to get a feel for the Mike was very helpful and let me take more time test driving. I was able to take the car and go get my husband which enabled me to get a feel for the car driving a longer distance. My husband drove back, so I was able to get a feel for the comfort level of the passenger seat. I have already recommended Luther Ford to a co-worker. More