North Country Ford Lincoln - Service Center

Complaint Hi this is Abdinur Rage I visited on march 22nd for an oil change. my hood was fine after I came and I didn't open it since then I opened it Saturday Hi this is Abdinur Rage I visited on march 22nd for an oil change. my hood was fine after I came and I didn't open it since then I opened it Saturday April 14. I wasn't able to close the hood and someone else helped me close it and told me that I'm missing a part. I visited the north country ford on Monday April 16 for an oil change. I know that they knew my hood was broke,but I wanted to know what they would say about it. What they said was that I need to replace the parts and that they were 100 dollars including the labor. I'm 100 percent sure they broke the hood, however I don't have evidence because I wasn't with the mechanic at the time. I'll take care of my hood but i won't come back without installing a security camera. Thanks Abdi nur rage More

Exceptional They were so kind, and really concerned about me being satisfied. I would certainly recommend them, they are so concerned about your visit and how you They were so kind, and really concerned about me being satisfied. I would certainly recommend them, they are so concerned about your visit and how you were treated More

Great per usual. Only place that we trust. Great customer service, always felt like we're talking with family about our vehicles. My husband and I have been coming her Only place that we trust. Great customer service, always felt like we're talking with family about our vehicles. My husband and I have been coming here for years. My in-laws have come here as well. We have leased vehicles, bought one of those and recently purchased another from North Country. It's a reputable location that takes pride in providing great service. Knowledgeable staff that actually seem to care about you and your families best interests getting vehicles. More

Job well done They fixed a problem that was initially missed and kept my truck until it was done. They had difficulty pinpointing the problem, but found and fixed i They fixed a problem that was initially missed and kept my truck until it was done. They had difficulty pinpointing the problem, but found and fixed it. More

Very professional My service was completed in a very professional manner, hassle free,much appreciated.from the moment I picked up my phone to schedule appointment to s My service was completed in a very professional manner, hassle free,much appreciated.from the moment I picked up my phone to schedule appointment to service being completed. More

Excellent dealership I purchased 4 new tires during there April tire sales event and I absolutely love them. They have a price match guarantee program and they did just t I purchased 4 new tires during there April tire sales event and I absolutely love them. They have a price match guarantee program and they did just that and then some. Jake found me 3 selections based on what i was looking for in a tire and the one we picked was prefect. Along with Michaela and Richard it was the best tire purchasing experience I've had. Together with a super price and service. Once again, North Country continues to amaze me as the best place to bring my car. The people i dealt with are awesome. Seriously, give them a try... More

Excellent service. Great communication. My service writer Dave met me at my truck, listened to what my concerns were, gave me his thoughts on what it might be along with an estimated time fr My service writer Dave met me at my truck, listened to what my concerns were, gave me his thoughts on what it might be along with an estimated time frame on repairs. He checked on recalls outstanding which there was and added that in to my repairs. He set me up with a loaner. That person was also very helpful. Dave asked if texting updates was ok and I said yes. That feature, for me, was great. Dave sent me several texts with updates and I knew what was going on the whole time. Thanks Dave! More

Bolt in tire I always take my Lincoln to North Country Ford Lincoln for all service. The staff is efficient and friendly. I feel I can trust North Country. I always take my Lincoln to North Country Ford Lincoln for all service. The staff is efficient and friendly. I feel I can trust North Country. More

The service personall Service employee Ryan was friendly and knowledgable. The wait time was long but Ryan forewarned me and I was willing to wait. Maybe hire more Express Service employee Ryan was friendly and knowledgable. The wait time was long but Ryan forewarned me and I was willing to wait. Maybe hire more Express Lane mechanics or change the name to Wait a bit for Service Lane More

A great experience at North Country Ford North Country took very good care of me and my F150 last during my visit for service. I was treated well and was able to get my truck fixed properly b North Country took very good care of me and my F150 last during my visit for service. I was treated well and was able to get my truck fixed properly by professionals. The 2018 Escape they provided as a rental was also fun and convenient. More