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North Country Ford Lincoln - Service Center
Coon Rapids, MN
1,255 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,255 Reviews of North Country Ford Lincoln - Service Center
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March 07, 2018
Wonderful service and quick turnaround Everything was quick and easy with great service. From the drop off process, to the rental car, to picking up the car later that day. I couldn't hav Everything was quick and easy with great service. From the drop off process, to the rental car, to picking up the car later that day. I couldn't have asked for things to go any better. More
by nfjeld
Verified CustomerEmployees Worked With
Jack Hackman
Helpful March 07, 2018
Pleased how fast they got it done Brought car in at 8:30 am was told would be done by 3-4. I was concerned about the snow storm that was supposed to start that afternoon. Jack moved i Brought car in at 8:30 am was told would be done by 3-4. I was concerned about the snow storm that was supposed to start that afternoon. Jack moved it up to 2-3. He called at 11:30 and said it was done. Was so surprised and pleased. More
by bpburk
Employees Worked With
Jack Hackman
March 07, 2018
Excellent Service Michaela in service was great, knowledgeable and easy to work with.. She arranged a shuttle for me and had my car dropped off at work when it was done Michaela in service was great, knowledgeable and easy to work with.. She arranged a shuttle for me and had my car dropped off at work when it was done. Car running great! Thanks for making everything so easy! More
by LWW
Employees Worked With
Michaela McCann
March 07, 2018
Horrible Had my truck serviced and gave me estimate on my power seat.Never called me to update on status. Had to call 3 times to talk to jim.Finally talked to Had my truck serviced and gave me estimate on my power seat.Never called me to update on status. Had to call 3 times to talk to jim.Finally talked to somebody in service,they told me they were waiting to here from me if they should order parts.They NEVER called me,how can they order parts if they don't contact me. What happened to giving customer a call and giving a status update. Think they you that's xxxxxxxx .Horrible Service. More
by JOHNEMERICK1
Employees Worked With
Jim in service
March 06, 2018
The worst service I got After scheduled for oil change and tire sensor Fault reset or replaced, and i dropped my track 11:30am and wait until 9pm to pick up. The worest day I After scheduled for oil change and tire sensor Fault reset or replaced, and i dropped my track 11:30am and wait until 9pm to pick up. The worest day I got ever. Miss lead the service and they told me done and after I got the track only they completed oil change and I told them about the sensor again and they keep me another line to be compeleted all day. I miss my Appointement and my meeting. I was so hungry and finally they drop me home at 4pm to get my lunch. I don’t know what kind of service and management serve to the public thing like this. I thought u guys professionals but it looks like not. It looks like I am not seeing you guys at all from now on. Thank you for the worest service you gave me and underestimated me ever. More
by bbelete_2000
Employees Worked With
Brandon Anderson
March 06, 2018
Horrible I have been bringing my vehicle to this dealership for 6 years for all service and oil changes. Over the years I have noticed the service has gone way I have been bringing my vehicle to this dealership for 6 years for all service and oil changes. Over the years I have noticed the service has gone way down. The advisors seem very grumpy and don’t seem to listen very well. Twice now I have brought my vehicle there for repair and have had to bring it back multiple times until it actually gets repaired. When I called and spoke to a manger this last time he seemed like it was my fault for not “explaining” what was wrong with my vehicle when I explained when, what, how and the location of the issue, i guess I’m not sure what else they would need. Also if they were unsure, why didn’t I get a phone call to try and give more detail? I just dropped my vehicle off today to get the repair refixed from the last time and the representative was very monotone rolled his eyes a few times and just didn’t seem interested. Maybe I should have had my husband drop the vehicle off and maybe it would actually get fixed. I feel very mistreated and if it wasn’t for the warranty I would never return here. I will never purchase another vehicle from North Country and I will make sure everyone i know, knows what Poor service you offer. More
by NBECERRA98
March 06, 2018
Ryan was great He was kind, informative and fast. I came in for an oil change and he was honest about the time frame without an appointment. Offered me a free tire r He was kind, informative and fast. I came in for an oil change and he was honest about the time frame without an appointment. Offered me a free tire rotation and car wash. Very nice guy. More
by ELEACIA.THESING
Employees Worked With
Ryan Kosciolek
March 06, 2018
Responsive, helpful customer service Jack was helpful in answering questions, being attentive to details, and keeping me informed of the progress of the repairs. I appreciated his friend Jack was helpful in answering questions, being attentive to details, and keeping me informed of the progress of the repairs. I appreciated his friendly demeanor. More
by Jules G.
Employees Worked With
Jack Hackman
March 06, 2018
Oil change and recall repair I always receive timely and friendly service here, I typically wait for service to be completed, but have sometimes used a rental vehicle and have alw I always receive timely and friendly service here, I typically wait for service to be completed, but have sometimes used a rental vehicle and have always had good experiences. More
by Madssad
Employees Worked With
Paul Spinler
March 06, 2018
Hello How many words is twenty five words? I was and always am very pleased with the work done on my vehicles from North Country Ford in Coon Rapids How many words is twenty five words? I was and always am very pleased with the work done on my vehicles from North Country Ford in Coon Rapids More
by minnesotasportsguy
Employees Worked With
Kelly Casper, Rick Leyse
