North Country Ford Lincoln - Service Center

The Works Scheduled The Works and all went very well. Under an hour wait in the lounge area which is comfortable and full of amenities including hot beverages, Scheduled The Works and all went very well. Under an hour wait in the lounge area which is comfortable and full of amenities including hot beverages, water, popcorn, wifi, high and low tables as well as lounge chairs. Service advisor was Michaela and she did an excellent job getting us in and out. More

Ford Recall Appointment I was greeted by Mr. Christopher and he explained exactly what work was being done on my vehicle and the approximate time it would take. I was shuttl I was greeted by Mr. Christopher and he explained exactly what work was being done on my vehicle and the approximate time it would take. I was shuttled to my home and when the work was completed picked up and returned to the dealership. Mr. Christopher assured me that the work had been completed and my vehicle was as good as new............... Also I would like to mention that the shuttle driver, Mr, Jim Baker, was a treat to ride with. Thank You, Ronald Petersen More

Ford Escape 2015 The lady at the desk who checked us in was very friendly and nice. She set us up for text message updates on how our car was coming along. I am not The lady at the desk who checked us in was very friendly and nice. She set us up for text message updates on how our car was coming along. I am not sure of her name. She was very helpful and got us tire quotes and told us about the rebates on tires. More

Timely and professional The service individual was courteous, professional and did everything possible to move the process along and answer any questions. She also provided The service individual was courteous, professional and did everything possible to move the process along and answer any questions. She also provided me with available recall information on my truck. More

Great service by Chris in the quick lane. She was very helpful and found a way to make the deal work. Thank you Chris for your help. by Chris in the quick lane. She was very helpful and found a way to make the deal work. Thank you Chris for your help. More

Oil Change + The oil change was great because it was my free one! But, I was in in November -- bought new tires -- and was told I qualified for a $70 rebate -- th The oil change was great because it was my free one! But, I was in in November -- bought new tires -- and was told I qualified for a $70 rebate -- that would be mailed to me in 6-8 weeks. When I hadn't received it, I called to inquire about an eta for it. The person said he would have one reissued and I should receive it soon. Chris Schulze helped me with the oil change visit, and when she asked if there was anything else she could do, I mentioned the rebate check. She said she would check into it while my car was being worked on. Chris kept me updated with whatever she found -- and I really appreciated that. It was also the first time I had gotten a text from anyone about who to communicate with about my vehicle while it was being serviced. She got to the bottom of it and I am finally getting my check! Thanks Chris! More

Service department Mickaella @ Service Desk is awesome!! She is totally Friendly, knowledgeable, polite & helpful too!! The communication regarding my Service appointm Mickaella @ Service Desk is awesome!! She is totally Friendly, knowledgeable, polite & helpful too!! The communication regarding my Service appointment was unbelievably great. Received a phone call update while my car was in the shop, with the assessment of car option repairs etc. Then received an email AND a text when Service was completed & ready for pickup!! Can anyone say....”Service Plus”??? More

First time wont be the last Awesome experience, Christine was great from the initial phone call to meeting me at the cashier station to get my keys. Will be back for sure Awesome experience, Christine was great from the initial phone call to meeting me at the cashier station to get my keys. Will be back for sure More

OC & TR Always very friendly and thorough service and our truck was done within the hour as promised. We purchased both our vehicles at North Country and will Always very friendly and thorough service and our truck was done within the hour as promised. We purchased both our vehicles at North Country and will continue to purchase and service at North Country. Thank you for always making my service an awesome experience! More

Kwik Lane service From the super clean drive in servce check in area, to the service managers who receive the information for the service that you need, the technicians From the super clean drive in servce check in area, to the service managers who receive the information for the service that you need, the technicians who make sure your vehicle is serviced or repaired correctly, the person who cleans your vehicle before it returns to you, and the people @ the front desk who direct you to the right people and collect payment after checking that all work was srccesfully completed; North Country Ford has an outstanding team......sales too, GO Rick! More