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524 Reviews of North End Mazda - Service Center
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March 02, 2017
Service and customer care The service level of service Mr.Newton has provided for me has been like none other. Someone who is in the customer service industry i have a pretty h The service level of service Mr.Newton has provided for me has been like none other. Someone who is in the customer service industry i have a pretty high standard and ron has well exceeded that. Thank you so much Ron keep up the good work. More
by Joey44
Employees Worked With
Rob Newton
January 27, 2017
Great service crew Brought my mazda 3 in for service and saw that they have an old face back in service. delighted to see Rob again. They are genuine and honest and I wo Brought my mazda 3 in for service and saw that they have an old face back in service. delighted to see Rob again. They are genuine and honest and I would never service anywhere but with these guys at Mazda. I will be buying my car from them the next time I need a new car. More
by emttorres
Employees Worked With
Rob Newton
July 31, 2016
Mazda service The service people are outstanding. They take the time to listen to my concerns and actually ask questions to help resolve them. Makes me feel good ab The service people are outstanding. They take the time to listen to my concerns and actually ask questions to help resolve them. Makes me feel good about who is working on my car More
by Cj
Employees Worked With
Service
July 31, 2016
Cx-7 repair I bought a cx7 from a private sale. The vehicle was smoking so I brought it to Mazda. Found the turbo needed replacement. I was tight with money and a I bought a cx7 from a private sale. The vehicle was smoking so I brought it to Mazda. Found the turbo needed replacement. I was tight with money and asked if I could supply the part. They were more than accommodating. Installed it for me and vehicle is running great More
by Teddy
Employees Worked With
Service
July 31, 2016
Kept my Mazda running! I had a 237k+ 2006 Mazda 3 hatchback. The service department with the help of Adam, Andrew and the entire staff kept her up and running for almost 11 I had a 237k+ 2006 Mazda 3 hatchback. The service department with the help of Adam, Andrew and the entire staff kept her up and running for almost 11 years (10.24.05 start date) Always so very friendly and kind. Willing to answer any and all questions you might have and explain the small things about what might be wrong with your car. They offer suggestions and best practices for maintenance. To that point, they tell you what is and is not needed at that time to help with the upkeep and cost of the car. More
by SH
July 30, 2016
Amazing Service You never hear about positive experiences. I have been coming for a year since I bought my CX 5 in April. Great service! They are honest and persona You never hear about positive experiences. I have been coming for a year since I bought my CX 5 in April. Great service! They are honest and personable. Will go back for everything!! More
by Meghan
Employees Worked With
Rick , Andrew Turner
April 19, 2016
Exceptional experience!! Exceptional service and friendly, knowledgeable staff!!! My first experience at North End Mazda was A+! Adam in the Parts Dept. made my experience per Exceptional service and friendly, knowledgeable staff!!! My first experience at North End Mazda was A+! Adam in the Parts Dept. made my experience perfect! Service Dept. was great. I highly recommend North End Mazda! More
by Miata!
Employees Worked With
Adam, Parts Mgr.
March 29, 2016
Great people I went to Mazda for general maintenance. The people there are very friendly and knowledgable. They do not oversell but my safety was their priority. I I went to Mazda for general maintenance. The people there are very friendly and knowledgable. They do not oversell but my safety was their priority. I do not feel like they over sell More
by Vicky g
Employees Worked With
Rick
March 13, 2016
Best service around I have only gone to North end mazda for any repairs. The service staff knows my needs and always exceeds my expectations. There are some new faces, bu I have only gone to North end mazda for any repairs. The service staff knows my needs and always exceeds my expectations. There are some new faces, but to be honest, that is not always a bad thing. More
by carguy1987
Employees Worked With
Rick
July 27, 2015
still satisfied after 3 years Although I did not purchase a Mazda, I did purchase a Subaru from North End Subaru. I recently received a phone call from the salesman I purchased th Although I did not purchase a Mazda, I did purchase a Subaru from North End Subaru. I recently received a phone call from the salesman I purchased the car from, Dave Graves, to follow up as it is the 3 year anniversary of the purchase of my car. The purpose of the call was to make sure I was still satisfied with the car and the service I had been receiving. First, I couldn't believe he would take the time to follow up after 3 years. I did mention that my ipod didn't seem to be working anymore with the USB port. Dave Graves took the time to call the service department to see what the possible cause was. He called me back to say that I needed a new USB port installed, and that he checked to see if the service department had the part in stock and, possible times I could get an appointment to best suit my schedule. Again, as always, Dave Graves went above and beyond what I would ever have expected. During that phone call, I found out he was now working in the Mazda building. As I have been more than pleased with his dedication to his job and customers, I was concerned he would no longer be my salesman. However, he assured me that I would still be his customer and to contact him with any concerns I had. I can defintitely say when I need a need vehicle, he will be the person I contact. Thank you North End Subaru and Mazda, and Dave Graves for the great service! I will be posting this review on both the Mazda and Subaru site. More
by dschaff
Employees Worked With
Dave Graves
