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North End Mazda - Service Center

5.0

92 Lifetime Service Reviews

747 Chase Rd, Lunenburg, Massachusetts 01462

92 Reviews of North End Mazda - Service Center

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September 22, 2018

"Great Experience!! "

- Rhonda W.

My sons have both purchased vehicles from this dealership and both service their vehicles here. I heard good things so I brought my daughters car to Rob because she was involved in an accident. Rob and Collette have gone above and beyond to help us out!! It has been such a long process with the insurance company and most of the other service departments would probably want nothing to do with any of it. Rob has taken care of us and dealt with the insurance company to finally get everything resolved! I couldn't have asked more from him and the rest of the staff, they were extremely professional and friendly through out the whole process. I highly recommend them and we will certainly be bringing our vehicles back to him.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Boudreau
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Collette Marceau
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Newton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Absolutely wonderful experience"

- Stacy

Absolutely wonderful experience, easy to schedule appointment, all questions answered, the guys were so nice and informative. Could not believe how great it was bringing in for service compared to other Bouchards that was a constant issue. No regrets buying a car through Northend Mazda, completely satisfied

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Recommend Dealer
Yes
Employees Worked With
Todd Grubb
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Newton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Gledhill
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Cote
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 27, 2018

"Services for tires and brakes"

- Julie Marceau

I had my tires and brakes done. Very satisfied with the service department. Would recommend them highly. They obviously know their jobs are and extremely dedicated, friendly and focused on their customers. Appreciated the extras. (ex: wash and vacuuming) Thank you North End Mazda team. Great job.

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Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 20, 2018

"Very pleased!"

- Maestro

It’s been several years since I bought and serviced my Mazda. I was pleasantly surprised with their excellent services. Staff has been very kind and helpful. I highly recommend this dealer to anyone.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Boudreau
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Collette Marceau
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Newton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 27, 2017

"Always Great Service"

- Bill G

The North End Mazda Service Team make all aspects of a service visit very simple. From scheduling, to reminders, to updates during the service visit, they exhibit efficiency, knowledge and professionalism.

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Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 04, 2017

"Best service center EVER!"

- JAltobelli

Brought my CX9 here for service - they did a great job and you know how you often feel ripped off at dealerships??? I actually did not feel that way at this one. They even washed and vacuumed my car and gave me a loaner while they had my car. We will be going there for our next Mazda.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Newton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zach Shepard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 29, 2017

"Great service"

- Pitcher

First time visiting north and Mazda, was a great experience. Service and service personnel were exceptionally awesome, they did a great job fix all my problems. The service manager Rob Newton was a great help and explained everything in detail. I will be back again. I will suggest this to anybody I know that needs repairs

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Newton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 29, 2017

"Amazing service and fair prices"

- Heather

Brought my car in with over 100k and had a check engine light. Thought I was going to spend a bunch of money. Rob figured out the problem and surprised me and told me it was under warranty. FREE!!! I knew I needed brakes and tires and I ended up doing it all because of the great price and service experience. The whole team is priceless. Forever a customer.

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Recommend Dealer
Yes
Employees Worked With
Rob Newton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 02, 2017

"Service and customer care"

- Joey44

The service level of service Mr.Newton has provided for me has been like none other. Someone who is in the customer service industry i have a pretty high standard and ron has well exceeded that. Thank you so much Ron keep up the good work.

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Recommend Dealer
Yes
Employees Worked With
Rob Newton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 27, 2017

"Great service crew"

- emttorres

Brought my mazda 3 in for service and saw that they have an old face back in service. delighted to see Rob again. They are genuine and honest and I would never service anywhere but with these guys at Mazda. I will be buying my car from them the next time I need a new car.

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Recommend Dealer
Yes
Employees Worked With
Rob Newton
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