North End Mazda - Service Center

I purchased my new car at North End Madza and had my 3rd scheduled maintenance. I have nothing but good things to say about the team. Great job to all. scheduled maintenance. I have nothing but good things to say about the team. Great job to all. More

Collette consistently goes above and beyond. I had gone to a different dealership for a while. After going back to North End with my wife, who was having her car serviced there, listening to Col I had gone to a different dealership for a while. After going back to North End with my wife, who was having her car serviced there, listening to Collette convinced me I had been at the wrong dealership. Where other dealerships push you to get extra services, Collette seems interested in ensure you get the right service. More

Having had to have my severed drive belt and tensioner replaced at such short notice and in such a timely fashion was truly serendipitous. Wednesday night I was towed from Harvard MA to North End Mazda, u replaced at such short notice and in such a timely fashion was truly serendipitous. Wednesday night I was towed from Harvard MA to North End Mazda, used the night drop and first thing Friday morning I was back on the road as if nothing had happened. The loaner was a godsend. Well done and thank you profoundly. More

A simple oil change became a complete nightmare. Very dissatisfied and got charged for it. Very dissatisfied and got charged for it. More

This was my first oil change since purchasing my 2024 CX-30. Once again, I was treated with respect and made to feel important! My salesperson, Mark was there and it was great to see he remembered me and CX-30. Once again, I was treated with respect and made to feel important! My salesperson, Mark was there and it was great to see he remembered me and also helped me out with a question I had. I would definitely get my next car from North End when my lease is up! More

I could choose a number of Mazda dealerships closer to home to service my gracefully aging 2010 Mazda 3 but I drive 50 miles to Lunenberg because I trust them to do the necessary services and never upchar home to service my gracefully aging 2010 Mazda 3 but I drive 50 miles to Lunenberg because I trust them to do the necessary services and never upcharge for anything unnecessary.. Should I decide to retire my current car I will definitely be shopping at North End Mazda. More

Work done correctly and on time. Staff friendly and knowledgeable with a new waiting area. Most Excellent. Staff friendly and knowledgeable with a new waiting area. Most Excellent. More

I had a 9am appt on Saturday, dropped my vehicle off on Friday. Come Saturday I called at 1:00 to see if vehicle was ready. They said it hasn’t even been brought in yet they had end of day written down as Friday. Come Saturday I called at 1:00 to see if vehicle was ready. They said it hasn’t even been brought in yet they had end of day written down as ok for pick up. I never said end of day was ok otherwise I wouldn’t have dropped off the night before. I did ask when you close they said 4. I did mention I wasn’t in a huge rush but expected my vehicle at least by 1:00 with a 9:00 appt. I didn’t pick my car up until closing. Which was making me late for my afternoon plans. When I got into my vehicle I noticed they sprayed my car spray all over my car. On the front mats, the cup holders, middle console where shifter is. One I did not ask for them to do that, two they had no right, why was spray needed? And three it specifically says not to spray on plastic because it stains so I had to rush home and spend 40 min cleaning the inside of my car before it was all stained. I was not happy. They also asked if I wanted it washed I said yes, when I picked it up it looked worse than when I dropped it off like all they did was spray it down with a hose. It was my first service done there since I bought my vehicle in June and I was definitely not happy with the service at all. More

One of the best dealership I have been too. Very nice people that work there Very nice people that work there More

Always fast and friendly service at North End Mazda. I love how they don’t try to upsell any services. I love how they don’t try to upsell any services. More