The North End Mazda Service Team make all aspects of a service visit very simple. From scheduling, to reminders, to updates during the service visit, they exhibit efficiency, knowledge and professionalism.
Brought my CX9 here for service - they did a great job and you know how you often feel ripped off at dealerships??? I actually did not feel that way at this one. They even washed and vacuumed my car and gave me a loaner while they had my car. We will be going there for our next Mazda.
First time visiting north and Mazda, was a great experience. Service and service personnel were exceptionally awesome, they did a great job fix all my problems. The service manager Rob Newton was a great help and explained everything in detail. I will be back again. I will suggest this to anybody I know that needs repairs
Brought my car in with over 100k and had a check engine light. Thought I was going to spend a bunch of money. Rob figured out the problem and surprised me and told me it was under warranty. FREE!!! I knew I needed brakes and tires and I ended up doing it all because of the great price and service experience. The whole team is priceless. Forever a customer.
The service level of service Mr.Newton has provided for me has been like none other. Someone who is in the customer service industry i have a pretty high standard and ron has well exceeded that. Thank you so much Ron keep up the good work.
Brought my mazda 3 in for service and saw that they have an old face back in service. delighted to see Rob again. They are genuine and honest and I would never service anywhere but with these guys at Mazda. I will be buying my car from them the next time I need a new car.
I bought a cx7 from a private sale. The vehicle was smoking so I brought it to Mazda. Found the turbo needed replacement. I was tight with money and asked if I could supply the part. They were more than accommodating. Installed it for me and vehicle is running great
I had a 237k+ 2006 Mazda 3 hatchback. The service department with the help of Adam, Andrew and the entire staff kept her up and running for almost 11 years (10.24.05 start date)
Always so very friendly and kind. Willing to answer any and all questions you might have and explain the small things about what might be wrong with your car. They offer suggestions and best practices for maintenance. To that point, they tell you what is and is not needed at that time to help with the upkeep and cost of the car.