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North End Mazda

4.9

370 Lifetime Reviews

747 Chase Rd, Lunenburg, Massachusetts 01462
Call (844) 675-7638

Top Reviewed Employees

Mark Atkinson, Mazda Sales Consultant, North End Mazda

Mark Atkinson

Mazda Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Liddle, Business Manager, North End Mazda

Tom Liddle

Business Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Newton, Service Manager, North End Mazda

Rob Newton

Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dakota Brouillard, Mazda Client Specialist, North End Mazda

Dakota Brouillard

Mazda Client Specialist
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

October 16, 2018

"Great Service & No Hassle "

- AJ Wright

It was my first time buying a car from North End Mazda. Our sales representative was Mark Atkinson and he was absolutely great. I felt truly welcomed and comfortable when it came to looking at different cars. Mark answered any questions or any concerns with us with full transparency about the pros and cons with each car. He was super knowledgeable about any car questions we had and above all, very friendly and truly about his customers. Ended up buying a used Mazda 3 and he made sure that I knew every in-and-out with the car before driving away. When Mark found out that a latch in the console was broken, he immediately worked with the service team to fix the latch within 24 hours- incredible service! I truly appreciate the hard work, dedication and immediacy of the North End team. It was great learning and working with Mark and the team at North End. I would totally recommend North End Mazda for anyone looking for a no hassle car buying experience with a staff that truly is for their clients. Thank you again! -AJ

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Employees Worked With

Mark Atkinson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Newton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Liddle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 03, 2018

" Integrity, Transparency, and Patience, oh my!"

- Susan McD

Having spent most of Saturday in the Norwood area looking at a variety of cars and supposed deals, I arrived at North End Mazda towards the end of the day. Mark Atkinson greeted me with kind words and gestures that made me feel truly welcomed and comfortable. We had a great conversation about what I was looking for in a car. He truly listened to what mattered to me and what I didn't want. He especially listened to me when I spoke about my budget. Unlike the other dealers I'd dealt with earlier in the day, Mark didn't pressure me, try to up-sell, or use sales tactics to get me to rush into a decision. The cars I asked to test-drive were brought up very quickly and he spent time discussing what I liked or didn't like. Once again, there was no pressure to make a decision then and there. He encouraged me to consider the options we'd talked about a get back to him in the morning, which I did. I did more web research that night and in the morning, I was close making a decision. I wanted to drive a Mazda CX-5 and was falling in love with a slightly used, red MX-5 Grand Touring that was significantly out of my price range. When I got to the dealership, the car was waiting for me to test drive. Afterwards, we started crunching numbers and I was still over my budget, but Mark continued to work with me. By the end of the conversation, I found myself in an even better situation - a NEW Touring CX-5 with a premium package that included all the bells and whistles, but nothing I didn't need or want. All within my budget!!! It was a pleasure working with Mark and the whole team, and I would recommend North End Mazda to anyone wanting to avoid all the nonsense and games played by other dealerships.

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Employees Worked With

Mark Atkinson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Cote
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 29, 2018

"2 cars purchased with Dakota "

- Kyliekukla

We loved our first experience buying a Mazda with Dakota that we went back when my husband needed one. Will only buy from Dakota now!

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Employees Worked With

Dakota Brouillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Television
  • Vending Machines
North End Mazda, Lunenburg, MA, 01462