North End Subaru

I bought my first car from North End last August and was very impressed with the overall experience. I was in an accident (not my fault) and my Subaru Impreza was declared a total loss. It never crossed m very impressed with the overall experience. I was in an accident (not my fault) and my Subaru Impreza was declared a total loss. It never crossed my mind to go anywhere else since I had such a pleasant experience the first time. Everyone I dealt with was extreamly professional, friendly and helpful working together to find me a vehicle that perfectly fits my needs. I picked my vehicle up today and could not be happier with the whole experience... I was somewhat stressed out when I walked in the door because of the manner in which I was treated by my insurance company. Within minutes of my arrival the sales manager Frank Capoccia greeted me and spoke in such a kind reassuring manner that I immediately felt relaxed and knew that all would be well again in my world....and it is. North End Subaru and it's employees Frank Capoccia, Frank Lajoie, Bob Waite, Greg Nuorimo and Tom Liddle made both my Subaru purchases a pleasant experience and are a credit to their employer. They are all true professionals in every sense of the word! More

I am very pleased with all the people I have talked to at Northend Subaru. John and Rick treated us very well, They can to the house to pick up our car. They also returned the car when it was done. They know Northend Subaru. John and Rick treated us very well, They can to the house to pick up our car. They also returned the car when it was done. They know that my husband is very sick and that I could not come there. You are all great and I could not be more satisfied. Thanks to all the people who helped. You are all number one. More

We bought 2012 Subaru Impreza two weeks ago. Working with salesman Greg Nuorimo was a great experience. Greg and the sales manager Frank Capoccia are friendly, courteous, and knowledgeable.Greg took the time salesman Greg Nuorimo was a great experience. Greg and the sales manager Frank Capoccia are friendly, courteous, and knowledgeable.Greg took the time to help us and always answer all our questions. Thanks Greg! We recommend North End Subaru. More

did some comparative shopping since a car is the second largest average purchase, most dealers didn't want to deal with me when they discovered that i was shopping around. North end was open and honest an largest average purchase, most dealers didn't want to deal with me when they discovered that i was shopping around. North end was open and honest and offered me the best deal, at the best price. pleasure doing business with, short story i went back to north end after all dealers i visited. More

I have been bringing my 2009 Legacy to Northend Subaru from the time of purchase. I now have almost 90,000 miles on it. I knew I was do for a 90,000 mile service and it was going to be a bigger service th from the time of purchase. I now have almost 90,000 miles on it. I knew I was do for a 90,000 mile service and it was going to be a bigger service than normal. When I arrived for my appointment I was greeted by smiling faces and no big mob of people. The service department seemed to be very busy and straight forward. I was given a loaner for the day at no cost which was a great relieve because my ride had to cancel. The Service Manager John along with his partner Rick got me going and on my way quickly. Here is the kicker I received a phone call later on that day with the need to replace the front brake pads and resurface the front rotors. The price seemed a little high at first so I mentioned I would call them back. I quickly call a Sears and another local Garage that does Subaru repairs. I was evry surprised to see that Northend was only $18.00 more . The difference is that I can count on my Subaru still being a Subaru and not some aftermarket half Subaru. I called back to authorize the work and Rick told me to my surprise the car would still be ready today. I was thinking to myself this guy knows what he is doing. I came in later in the day after service had closed and went to pay my bill. I ran into a Sales Manager by the nam,e of Jesse who helped me get my car and pay my will,,which was lower than the orginial quote..Jesse was such a pleasure to talk to that I came back a week later and purchased a New Subaru from him. I kept my old one and will give it to my Daughter in May.. Thanks Guys for making service service again..The only real service department.. More

Awesome dealership! These guys are great! Bought my 2012 Mazda 6 iSport from them. Even though they are a Subie dealer they work well with their Mazda counterpart! They gave me the right deal and worked the Mazda 6 iSport from them. Even though they are a Subie dealer they work well with their Mazda counterpart! They gave me the right deal and worked their butts off to get it for me! More

Working with Frank Lajoie was a great experience. Most car dealerships and sales people just try and give you a run around and try to sell you things you don't really need. Frank was straight forward and car dealerships and sales people just try and give you a run around and try to sell you things you don't really need. Frank was straight forward and could tell we were on a budget as my wife and I have just started a family. Frank was very informative and helpful which made it easy to go back to the dealer to strike a deal on a Subaru Forester. More

First Subaru, got a Forester - love it, got over 27 m.p.g. on commute. Frank Lajoie was outstanding, Bob Waite filled in nicely on Franks day off, they were all quite patient and helpful and they neede m.p.g. on commute. Frank Lajoie was outstanding, Bob Waite filled in nicely on Franks day off, they were all quite patient and helpful and they needed to be. Tom -Terrific. Jesse and Frank C, professional. No I in TEAM but there is a "me" the customer and that is who they took good care of. I would highly recommend them. More

We had a great experience with North End Subaru thanks to Frank Lajoie. He was nothing but a joy to work with. He was friendly, informative and not pushy at all which made our decision an easy one to make. Frank Lajoie. He was nothing but a joy to work with. He was friendly, informative and not pushy at all which made our decision an easy one to make. We love our Subaru Forester. Thank you! The Thrasher's More

No high pressure tactics at all. Bob was very enjoyable to work with, along with everyone there. The price wasn't the best but I didn't have a lot of time and the supply was limited due to the tsunami, so to work with, along with everyone there. The price wasn't the best but I didn't have a lot of time and the supply was limited due to the tsunami, so it was just supply and demand. I'm sure they could have sold the car I bought many times over. I would feel comfortable sending anyone I know there. More