North End Subaru

Awesome experience! My experience at Northend Subaru was probably the best one I have ever had in buying a car. Frank Lajoie was fantastic in trying to match me up with My experience at Northend Subaru was probably the best one I have ever had in buying a car. Frank Lajoie was fantastic in trying to match me up with a car and price that would work for me. Frank was also a great teacher when it came to explaining all the features on the car. I absolutely love my Subaru Forrester! I have always been a Honda girl and I'm now definitely sold on Subaru. More

New 2019 Subaru Forester Sport Frank Lajoie helped get our growing family into a larger vehicle that would allow us to stay on the move while also being safe! We love our new 2019 S Frank Lajoie helped get our growing family into a larger vehicle that would allow us to stay on the move while also being safe! We love our new 2019 Subaru Forester Sport and we love working out Frank every time. Thanks for taking good care of us! The Whittemore Family More

Superb Service ! The team at North End is outstanding and Rob in particular did everything possible to make sure I could get a vehichle in my current situation. North The team at North End is outstanding and Rob in particular did everything possible to make sure I could get a vehichle in my current situation. North End is the place to go if you're looking to purchase a vehicle ! More

Routine maintenance with a smile! I came in for my 48k service today and Tom, Josh and Matt were great! The entire service team at North End Subaru know how to satisfy their customers! I came in for my 48k service today and Tom, Josh and Matt were great! The entire service team at North End Subaru know how to satisfy their customers! More

Experience You should go to the Service Department at North End Subaru you will never be disappointed. Matt R and Josh M are a great team. You should go to the Service Department at North End Subaru you will never be disappointed. Matt R and Josh M are a great team. More

Headlight One low beam headlight was out on my Outback. I was told if headlights are out NES will squeeze you in to replace it ASAP due to the fact you can rece One low beam headlight was out on my Outback. I was told if headlights are out NES will squeeze you in to replace it ASAP due to the fact you can receive a citation for driving without both headlights. tha s was done and it was covered under warranty. More

Best experience buying a car, to date. I'm naturally suspicious of car dealerships because I've purchased a car before, I used to work at the RMV, and I used to work at a car dealership. I I'm naturally suspicious of car dealerships because I've purchased a car before, I used to work at the RMV, and I used to work at a car dealership. I was expecting to be pressured into more than I was looking for, tricked into all sorts of extra fees, and given the runaround when it came time to pick up my car. None of this happened. We started the process with Frank L (aka Frank 1). He was super friendly and gave me all sorts of literature on the Crosstrek and the Impreza , and print outs to compare the prices / prices with different add ons. He said that if I wanted a color they didn't have, they could trade with another dealership for exactly what I wanted. And I was like, "No way, Jose. I'm not paying a delivery fee." And Frank 1 was like, "We don't charge delivery fees. There would be no additional cost to you." He explained that they already had a couple scheduled for delivery, and gave us the information on those cars, too. Then we left to think about it. I was worried about being spammed with phone calls and emails while I made my decision. This did not happen. I decided on a blue Crosstrek, one that was already going to be delivered to the dealership, and we went back. Frank 1 was off that day, but Frank C (aka Frank 2) helped us. Just like Frank 1, Frank 2 was super friendly and helpful! We were able to leave a deposit for the car, and then we went over all the extra things that were scheduled to be added to the car. Frank 2 let me downgrade / remove the things I didn't want and didn't try to trick me into going with a more expensive option. Wow! Then we just had to wait for it to arrive. The car arrived almost a full week early. We scheduled to pick it up on a Friday, and it was very busy. Frank 1 was doing 3 things at once, but I never felt like I was neglected or ignored. We finished the paperwork, they registered it for me, and then Frank 1 went over every aspect of the car with me. It was honestly the most pleasant experience I have ever had at a car dealership. Pros Nice & Friendly No pressure attitude Straightforward on price No hidden fees Knowledgeable Cons: I only wish they could inspect cars on property More

Best customer service ever I've had a great experience with buying and having my car serviced here. I had a flat tire and they took me right in and repaired my tire and a car wa I've had a great experience with buying and having my car serviced here. I had a flat tire and they took me right in and repaired my tire and a car wash for free. I can't say that about any other business at all nowadays! Great customer service. I felt like they cared about my dilemma and you just don't get that kind of customer service anymore...or so I thought... More

I highly recommend North End Subaru! I just bought a new Subary Legacy from North End Subaru. When it arrived not quite as planned, they worked diligently to correct it, and in the end ex I just bought a new Subary Legacy from North End Subaru. When it arrived not quite as planned, they worked diligently to correct it, and in the end exceeded my expectations. I recommend them to everyone looking for a Subaru! More

Great Service I love this dealership., they have the best staff.. I brought my car in for service., they had me out in less time then stated. Tom was very friendly I love this dealership., they have the best staff.. I brought my car in for service., they had me out in less time then stated. Tom was very friendly and personable! I highly recommend this dealership to everyone.. there is nothing hidden.. everything out front and honest! More