I have been using North End Subaru for periodic maintenance and repairs of my 2011 Legacy since I bought it. I'm consistently happy with the entire experience - the ease of setting up a convenient appointment, the friendly & knowledgeable service staff, the quality of the work done, and the availability of a loaner for the lengthier appointments. My Legacy is a great car, and North End Subaru helps me keep it that way!
I stopped by the dealership to replace a small plastic piece that had fallen out of my bumper. The parts department was so friendly and helpful and even popped it in for me at my request. As a woman I’m always leary of the typical dealership employees but this parts department was clean, well lit and had a great atmosphere. I’ll never go to another store, every department here is top notch
very professional help there and knowledge they guided me thru the service of my car and found the problem I had very quickly fixed it real quick did a good job I left there in better shape than when I got there thanks
I had my 2014 Outback services on Feb 2, 2018. I am always very pleased with the service I receive there. One I bought my Subie there but the service experience is always Great. That’s why I always bring my Subie there for service. I’m on my third Subie. Wish I would’ve started there. Oh well, they have m for life, now.
Recently had some minor issues with my newly bought used car and Anthony and Matt and made it an extremely quick and effortless fix for me! Set me up with a rental off the lot in the meantime and made the transition of getting a few things done on the vehicle almost completely uninterrupted for my extremely hectic life! Thank you Matt and Anthony and service team!! Excellent work and customer experience!!
Josh makes service on our WRX not only easy but friendly. He is always busy but never so busy that he will not take the time to answer questions, He consistently greets both me and my son with a big smile and and assurance that our automobile will be handled correctly.We have been using the service department since purchasing our 2015 there. Along with the employees we have the greatest respect for their work that has been on our car.