
North End Subaru
Lunenburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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My service visit Last week I went in for my 90,000 mile service which is a big service I dropped the vehicle off and josh called me later to tell me I needed rear brak Last week I went in for my 90,000 mile service which is a big service I dropped the vehicle off and josh called me later to tell me I needed rear brakes I was worried I dd not have funds to do both josh helped me get them both done by doing part of the service and I rescheduled to get the rest done next week I feel like this dealership really cares about there customers More
Pleasant, helpful, informative, and trusting. I enjoyed my experience with Frank. He's a good person, who was very helpful in my decision to purchase a car at North End. Subaru also has a good r I enjoyed my experience with Frank. He's a good person, who was very helpful in my decision to purchase a car at North End. Subaru also has a good reputation, so I decided to finally purchase one. More
Bought 2015 Cross trek with Greg Lovely and welcoming experience buying my new vehicle with the help from Greg Nuorimo. He goes above and beyond to help his customers. I would highly Lovely and welcoming experience buying my new vehicle with the help from Greg Nuorimo. He goes above and beyond to help his customers. I would highly recommend him and Frank Lajoie to anyone who is interested in buying a Subaru. More
Purchase new 2015 Suburu Forester This is one of the best experiences I have ever had purchasing a new car, and we bought more thank 10 over the years. Frank Lajoie was friendly, easy This is one of the best experiences I have ever had purchasing a new car, and we bought more thank 10 over the years. Frank Lajoie was friendly, easy to talk to and very knowledgeable about the vehicles. It may seem like a trip to the woods, but it's worth every minute. Fantastic. More
Excellent buying experience with Greg I had a fantastic experience buying a new 2015 Subaru Outback from North End Subaru with the help of Greg Nuorimo. I had bought a 2011 Outback from a I had a fantastic experience buying a new 2015 Subaru Outback from North End Subaru with the help of Greg Nuorimo. I had bought a 2011 Outback from a different dealer out of state and Greg helped me realize I had gotten a bad deal and could afford a newer model that would be better for me in the long run. I ended up doing a lot or research to be sure this was actually the case and the results all pointed to the fact that Greg was absolutely right, Not only did Greg help me get the car I wanted, he did so with patience, enthusiasm, and great knowledge of the cars he sold. Unlike the out of state dealer, all members of North End Subaru who helped me had a sense of pride about what they were doing. I felt great walking out of there knowing the members of that dealership truly want to help me find what's right for me and will do what they can to make it work. The car I was hoping to buy was on back order for months and Greg was able to get it here within weeks. I can't speak highly enough of my experience there and I will definitely be back again for service on my car and a new car when the time comes. More
Service I brought my 2009 Subaru Impreza to North End when the check engine light came on. It was also due for a 60,000 mile checkup and I had also neglecte I brought my 2009 Subaru Impreza to North End when the check engine light came on. It was also due for a 60,000 mile checkup and I had also neglected maintenance for some time. Nobody made me feel bad because of this and the gave me a car to use while they had mine. I asked them not to do anything unless they checked with me as I am retired and on a fixed income and this would be an unexpected expense. True to their word they called me several times to keep me up to date what the situation with the car repairs was. Josh was able to get a huge portion of the bill covered by my extended warranty which saved me a LOT of money and I am not sure if he will understand just how much I appreciated it and how much of a difference it made to me. All the work was done to perfection and all my questions were answered as though they were important although I do think some of them were a little on the dumb side. I was treated with kindness and respect the entire time. My car was washed and vacuumed before it was returned to me and Josh went over everything they had done on the car in a manner in which I totally understood. This is my second Subaru and when and if I need another car it will definitely be a Subaru and it will definitely come from North End and it will definitely be serviced there. Thank You More
Happy New Customer! I am very happy with my new Subaru! Thanks to Frank Lajoie for going over all details on the car! I'll be back again! I am very happy with my new Subaru! Thanks to Frank Lajoie for going over all details on the car! I'll be back again! More
Thank you, Dave Graves! I had a great experience buying my 2015 Subaru Legacy from Dave Graves. He made me feel very comfortable every step of the way. From start to finish h I had a great experience buying my 2015 Subaru Legacy from Dave Graves. He made me feel very comfortable every step of the way. From start to finish he was wonderful! Being a long time happy North End Mazda customer, I was surprised when I fell in love with a Subaru. I am extremely happy with my beautiful new car and needless to say North End Subaru. Thank you, Dave, Wendy Collins More
Perfect service deparent Josh Rick and jj are the best advisors north end has every had they where so link when I recently came in they was working well together an my car was Josh Rick and jj are the best advisors north end has every had they where so link when I recently came in they was working well together an my car was fixed in a jiffy More
Disappointed Absolute nightmare. I came to an agreement, binding contract and all, and waited two weeks for the car to come in by way of another dealership after Absolute nightmare. I came to an agreement, binding contract and all, and waited two weeks for the car to come in by way of another dealership after they said I may need to wait a week. The day I was to pick up the car, they called me and left a voicemail saying that the car had been double sold and there was nothing to be done about it. They extended weak offers of reconciliation and would not acquiesce to fulfilling the agreement with the higher trim model of the car I had a receipt for that was listed on their lot. Jesse Manning, a sales manager, supplied a fantastic sample for a "Customer Service 101: How Not To Treat a Customer" course. Calling to get to the bottom of the double sale, he lasted about 20 seconds on the phone before I had to ask for HIS manager. Marty, the manager of the whole place, kind of tried to come up with an alternative to make me happy, but once I refused to settle, he assigned others to communicate with me because "he became sick and had to rush home". That's how I feel. Sick over this whole experience. Like Marty says, they are in the middle of no where and depend on their reputation to attract their customers. Don't waste your gas. More