North Freeway Hyundai
Spring, TX
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⭐ 1-Star Review – Misleading Deal & Unprofessional Behavior I had a very disappointing and frustrating experience at this Hyundai dealership. Before visiting, I communicated clearly by email and tex Behavior I had a very disappointing and frustrating experience at this Hyundai dealership. Before visiting, I communicated clearly by email and text with a salesperson named Joseph R. I provided exact details of the deal I was looking for: 2026 Hyundai Tucson Limited (Hampton Gray) 36 months / 12,000 miles $3,000 down $380–$390 monthly All taxes, registration, and fees included No additional or hidden costs These terms were confirmed in writing, and I was asked to come to the dealership. I have screenshots as evidence. When I arrived, I was told the deal was suddenly $90 MORE per month than what had been confirmed multiple times in writing. When a supervisor came out, instead of honoring the written confirmation, the situation became even more unprofessional. The supervisor introduced himself as “JR.” Given the circumstances, it felt like an attempt to distance responsibility from the written agreement. This is my personal impression based on how the situation was handled. Overall, this felt like a bait-and-switch tactic — confirming one deal to get me into the store, then changing the numbers in person. It wasted my time and showed a lack of integrity and accountability. I strongly recommend that anyone visiting this dealership get everything in writing and be very cautious, as this experience negatively impacts the dealership’s credibility and Hyundai’s reputation. More
Caleb Leiper was our sales associate and did a wonderful job! We looked at several cars, and he provided us with all the info needed to make a decision. Super guy and didn't pressure us to buy a car which job! We looked at several cars, and he provided us with all the info needed to make a decision. Super guy and didn't pressure us to buy a car which has happened at other dealerships over the years. I'd highly recommend him. More
I have worked with Antonio for quite a few years. He provides excellent service and is very knowledgeable about the parts he sells. If he doesn’t have something he usually finds a way to get it. I ha He provides excellent service and is very knowledgeable about the parts he sells. If he doesn’t have something he usually finds a way to get it. I have worked with him with the 3 companies I have worked for and always suggested my con workers to ask for him. Anyways, great service! More
Antonio it’s one of the best parts rep, he helped me a lot with everything I needed, he knows everything about their products, even if the parts are on backorder he try to source it for me. Highly recomme lot with everything I needed, he knows everything about their products, even if the parts are on backorder he try to source it for me. Highly recommended. More
We went to different dealerships had bad experience, we almost bought our vehicle from there, because of bad experience we decide not to purchase vehicle from there. Then we came North Freeway Hyundai met almost bought our vehicle from there, because of bad experience we decide not to purchase vehicle from there. Then we came North Freeway Hyundai met MOHAMMAD Rahman. He gave us excellent service and great deal. We will recommend our friends and family to go there when they are in a market for vehicles. More
Antonio in Parts department is the most professional employee of N Freeway Hyundai. He got the parts I needed just in time and was very helpful. I am glad the company has him. employee of N Freeway Hyundai. He got the parts I needed just in time and was very helpful. I am glad the company has him. More
we use this location for service. Brandon B is our advisor of choice. He always show us the best way to maintain our vehicles. I've gotten over 40K miles on a set of tires followin Brandon B is our advisor of choice. He always show us the best way to maintain our vehicles. I've gotten over 40K miles on a set of tires following his recommendations! Thanks North Freeway and I love the Big Sign! More




