North Freeway Hyundai
Spring, TX
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We were shopping for a new Sonata online and Ray was the first to reply us. When we came on a Saturday for a test drive, Ray was busy with other sales and he sent Dave Harvey to assist us instead, and he wa first to reply us. When we came on a Saturday for a test drive, Ray was busy with other sales and he sent Dave Harvey to assist us instead, and he was very nice and helpful. Not sure if it was typical for them to let customers test drive on their own or they were simply too busy to tag along, we test-drove 2 cars by ourselves! I thought this is good practice because it can impress potential buyers and earn their trust. After agreeing on the price via emails with Ray, we returned to buy the car. Perhaps because we had no trade-in and came near closing time on a weekday evening, we were not pressured to purchase extended warranty and the whole buying process was smooth and quick. I appreciate Ray taking time to go over the car with us. Of course, we were relatively easy customers. I am sure we could have negotiated a lower price but didn't. We actually visited another Hyundai dealer which was closer to us than NFH. However, I was underwhelmed by the customer service at the other dealer. I made 2 online requests and even had a live chat with a rep who promised me someone would contact me but no one ever did, how strange! On the contrary, North Freeway Hyundai was prompt with their replies to me and provided all the info I requested. They definitely won me over with their customer service than the other dealer. Overall, we were happy with our buying experience at North Freeway Hyundai. I highly recommend Ray Funk and Dave Harvey. More
I am looking for a car for my daughter and was very impressed with Mr. Harvey. He was very knowledgable about the inventory and answered all my questions. I have not made up my mind yet, but once I dec impressed with Mr. Harvey. He was very knowledgable about the inventory and answered all my questions. I have not made up my mind yet, but once I decide, I feel comfortable with this dealership. More
David Harvey was very helpful, polite and had good knowledge of the cars. Although I did not buy a car, I was thoroughly impressed with David's professionalism. knowledge of the cars. Although I did not buy a car, I was thoroughly impressed with David's professionalism. More
Dave offered great customer service and was very knowledgeable of all the Hyundai products. I would recommend him to anyone looking to buy a Hyundai. knowledgeable of all the Hyundai products. I would recommend him to anyone looking to buy a Hyundai. More
I give Dave Harvey a Five score because of his professionalism during my recent visit to purchase a 2013 Sonata. He was consistently courteous, patient, knowledgeable and helpful. The particular S professionalism during my recent visit to purchase a 2013 Sonata. He was consistently courteous, patient, knowledgeable and helpful. The particular Sonata I had in mind had been sold the previous evening, which discouraged me. But Dave Harvey found a comparable one after patiently searching his inventory and made the purchasing experience enjoyable. He coordinated the rest of the dealership functions such as financing and vehicle prep to make the car ready in short time. He explained the on-line support features that came with the car patiently and clearly. I would definitely buy from Dave Harvey again and recommend him to my friends. More
I went to this dealership to find a used car for my daughter. Dave was very patient and made sure to find the right car for us. He was very helpful and friendly. I would definitely reccomend this deale daughter. Dave was very patient and made sure to find the right car for us. He was very helpful and friendly. I would definitely reccomend this dealership to anyone in the market! Thank you so much for your help Dave Harvey. More
I totalled my car and unexpectedly needed a new vehicle. After doing some research, I decided that the Hyundai Sonata was the best deal. I was impressed with the amenities, warranty, and price. I have been After doing some research, I decided that the Hyundai Sonata was the best deal. I was impressed with the amenities, warranty, and price. I have been having the car for several months now and have had no problems. Uramee Noel was a great help. More
Mr.Harvey was very knowledge in the products that were offered.he seemed very concered in making my visit enjoyable,would highly recommend him to friends and family. offered.he seemed very concered in making my visit enjoyable,would highly recommend him to friends and family. More
Visited North Freeway Hyundai, met with Dave Harvey, and purchased a New Hyundai Sonato. The entire shopping and purchasing experience was beyond my expectations. Dave was helpful and very knowledgea and purchased a New Hyundai Sonato. The entire shopping and purchasing experience was beyond my expectations. Dave was helpful and very knowledgeable about the Sonato, he answered all my questions with out hesitation. His sincere and honest approach was the reason I decided to purchase from Dave and North Freeway Hyundai. More
I decided to treat myself with an early Christmas gift & North Freeway Hyundai helped my dreams come true. My salesman, Mr. Noel, took all of my concerns and my daily routine into consideration & suggeste & North Freeway Hyundai helped my dreams come true. My salesman, Mr. Noel, took all of my concerns and my daily routine into consideration & suggested I test drive the Santa fe Sport. Santa Fe to the Highway!!! I have a lot of traveling to do soon, and I'm pleased to feel that my vehicle is safe and reliable. My wife and kids were also very pleased with my purchase. Awesome service and friendly environment. More