North Hollywood Toyota
North Hollywood, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,714 reviews
It was easy to make the appointment. They got me in right away. It was easy to pick up the car and they did everything within a few hours. I had the 6 month maintenance. They got me in right away. It was easy to pick up the car and they did everything within a few hours. I had the 6 month maintenance. More
Russ is the absolute best. I feel like he has my best interests in mind and never tries to upsell me when it's not necessary. I've been going to him for over a decade! I feel like he has my best interests in mind and never tries to upsell me when it's not necessary. I've been going to him for over a decade! More
Great service, fast and efficient. I appreciate the customer service and the friendly faces. Made the appointment on line. I appreciate the customer service and the friendly faces. Made the appointment on line. More
The dealership is clean, the managers are customer friendly and accomodating with my car service needs. I thank them all for their experience and support. friendly and accomodating with my car service needs. I thank them all for their experience and support. More
The service center has provided great service over the 10 years I have owned our 2015 Prius. The current promotion we used included an oil and filter change plus replacement of the key fob battery. Since our years I have owned our 2015 Prius. The current promotion we used included an oil and filter change plus replacement of the key fob battery. Since our current battery was working fine, we requested that the new battery from the promotion be given to us instead of being installed in the key fob. Mr. Valencia, the service advisor said they couldn't do it this way, and had to install the new battery in the key fob. This contradicted our previous service appointment when, using the same promotion, the new battery was given to us and not installed in the key fob. As a result, we had to waste time swapping the batteries ourselves so that our old, working battery was in the key fob and the new battery was available for use in the future. More
Carlos Marin was very responsive on texts before I got to the dealership and we had an appointment with him. He greeted us on our arrival but looked like he was very busy with other customers and handed us o the dealership and we had an appointment with him. He greeted us on our arrival but looked like he was very busy with other customers and handed us off to Sam who took very good care of us. More
Whatever is my waiting time I enjoy it there. Nice clean and organized Toyota north Hollywood . Nice clean and organized Toyota north Hollywood . More
From 2 hours to wait for my oil change . End up 4+hours. Poor customer service and it seems not a friendly atmosphere. So disappointed because the first time i came to do my oil change it we End up 4+hours. Poor customer service and it seems not a friendly atmosphere. So disappointed because the first time i came to do my oil change it went smooth and fast.my free oil change expired 10/26 . Disappointed that there was no notification reminder not even the confirmation when i did the appointment on line. I will never come back for any service. Sad to say that i even bought my car in this place. More


