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North Hollywood Toyota

North Hollywood, CA

4.4
662 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side. As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer. We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you. We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept. We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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4606 Lankershim Blvd

North Hollywood, CA

91602

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Showing 662 reviews

March 02, 2024

Service was fine, but they make you jump through extra hoops to get their advertised service specials. I usually go to Longo and they offer you their service specials without you having to bring it up. More

by izelaya08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diaa Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alonso
Mar 05, 2024 -

North Hollywood Toyota responded

We sincerely appreciate your honest feedback and for choosing North Hollywood Toyota. I understand your frustration with the advertised specials and we never want a customer to be frustrated or confused like this. I will speak with our Service Director Leon and make sure this is not occurring in the future. Thank you again.

March 02, 2024

Great service, helpful staff. Would be a five star review if not for two things: 1) Two hours seems a bit excessive for service when the customer makes an appointment. 2) The mana More

by THEDOCTORROBINSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (service department) - five stars!
Mar 05, 2024 -

North Hollywood Toyota responded

Thank you for choosing North Hollywood Toyota for your recent service. We work hard to earn 5 stars and understand your feedback -- we take it very seriously. I will be speaking with our Service Director and sharing your feedback right away. Thank you for sharing this important feedback.

March 02, 2024

Everything from making appointments to picking up my vehicle was professional and easy!! Rooney was Great!! More

by claudiacarrasco73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rooney
Mar 05, 2024 -

North Hollywood Toyota responded

Your 5 stars means everything to our #1 North Hollywood Toyota team! We agree that Rooney is amazing as is our service team overall. Thanks for choosing us -- we know you have choices and your support and loyalty means so much. Take care until next visit.

March 02, 2024

They came through! Finished my Due Bill items and car works great. Would recommend this dealership More

by ericswel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Lacroix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

North Hollywood Toyota responded

Thanks for the 5 stars and amazing feedback -- your recommendation is much appreciated and very much valued. Thanks is not enough!

March 01, 2024

Easy to make appt at a time that worked for me. Fasting and out in drop off. Work done in timely order and reasonable price. Service associate, Angel, was great, friendly, efficient, and good commu More

by OEIDDE
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 05, 2024 -

North Hollywood Toyota responded

"Fast and Easy" is what we are all about at North Hollywood Toyota -- and fixed right first time too! Your feedback is amazing and so important to us. Plus the 5 stars is perfect and we thank you so much from our entire team.

March 01, 2024

Gina is the only saving grace of this place. There have been countless issues with my car since purchasing and Gina has been the only helpful person. My first experience in the service departmen More

by OLIVIABCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Baghdasarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Good very good idid have good experientia continue making safe and fast for ever thanks More

by JUANPGALDAMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Lacroix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Palash Chowdary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laarni Campo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griselda Castellanos Zopena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

North Hollywood Toyota responded

Thank you for your business and for supporting us also with nice comments and 5 stars.

March 01, 2024

Bait and switch on the price of the vehicle , no problem. Don’t think I will be going there for any service. More

by wshourt
Recommend Dealer
No
Employees Worked With
Steve Juarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

North Hollywood Toyota responded

We understand your concerns and appreciate the feedback. We are looking into your experience right away as we operate with a fully transparent sales process and our sales team are professionals so not sure what happened to cause your concerns.

March 01, 2024

I brought my Toyota in for a oil change in routine check. I was very happy with the service Russell provided, and my car was ready faster than I thought it would be. More

by arlinew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Mar 06, 2024 -

North Hollywood Toyota responded

Your feedback is so nice and very much appreciated! I will share this with Russell and our #1 North Hollywood Toyota team right away. Let us know how we can help in the future too.

March 01, 2024

Was nice to work with the making of the deal mostly thru text messages and email. Makes buying a new vehicle much quicker and less fuss and time. More

by dmcsdc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheem Chhipa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ullrich-Cajero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

North Hollywood Toyota responded

Thanks for sharing how easy it is to purchase at North Hollywood Toyota -- that is our goal so that everyone feels comfortable and experiences the hassle-free and transparent way to buy a car. I will share this with our team today and look forward to serving you in the future too.

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