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North Park Toyota of San Antonio
San Antonio, TX
1,833 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,833 reviews
May 30, 2025
Do Not Purchase Your Next Vehicle from North Park Most customers are excited to post their photo of their new vehicle, but here I am less than 21 days off their lot with our 2022 4Runner being towed and m customers are excited to post their photo of their new vehicle, but here I am less than 21 days off their lot with our 2022 4Runner being towed and my 7 month pregnant wife stranded on the road. We purchased on 5/3/25; brought back for service 5/10/25; overheated 5/21/25. North Park Toyota does not stand behind their vehicles before placing them for sale on their lot. I understand every aspect of As-Is purchases; extended warranty; being in the car business myself. However, less than 30 days off the lot and 11 days from a return service appt to correct issues upon purchase; the service team missed this and won’t take ownership. In short, the drive belt shredded on a 70k mileage vehicle lodging into the coolant hose and causing overheating. The drive belt was not thoroughly inspected by the service team before being sold. Even Tony Ahrenstorff agreed a belt should not fail with this mileage. I should have realized this when the A/C issue that was apparent upon purchase, which is why the vehicle was brought back for service. We are not local and were not able to tow to North Park. I gave Tony Ahrenstorff every chance to respond and review the inspection report from San Marcos Toyota, but was met with no follow up or updates. I then had to make multiple calls to get an update and finally spoke with used sales manager, George, who repeatedly put words in my mouth and that I was told to bring it to North Park. This is not true. He is not a solution oriented manager. Dealerships will always look out for their best interest and not the customer this is even more so true with North Park Toyota. If this had been more than 30 days or if I wasn’t just in their service department on 5/10/25; I might have more understanding. But they brushed me off and basically told me to kick rocks. I highly recommend you find another dealership to purchase your next vehicle. More
by Alex
Employees Worked With
Tony Arhenstorff, Jorge Rodriguez
May 29, 2025
It was our first time taking our car to get oil change & transmission flushed. Starting from the call in the morning to us picking up our car every one was so nice & accommodating. Thank you North Park Toyo transmission flushed. Starting from the call in the morning to us picking up our car every one was so nice & accommodating. Thank you North Park Toyota. More
by svaladez1958
May 23, 2025
Kevin Freire was very profesional and helpful while helping me with the purchase of my RAV 4 vehicle. I will highly recommend him and North Park Toyota helping me with the purchase of my RAV 4 vehicle. I will highly recommend him and North Park Toyota More
by Elsa Alonso
Employees Worked With
Kevin freire
May 23, 2025
John Arguello was so honest and upfront on cost of Service repairs! Will definately recommend him to customers. Very nice experience this time and he was very humble. Great Guy to have in your corner Service repairs! Will definately recommend him to customers. Very nice experience this time and he was very humble. Great Guy to have in your corner! More
by sashamorelan1957
Employees Worked With
John Arguello-Service Advisor
May 13, 2025
Mirna from the servicing department had excellent service! She was able to see me earlier than I had scheduled, had a great attitude, and was quick! service! She was able to see me earlier than I had scheduled, had a great attitude, and was quick! More
by hotdraco24
Employees Worked With
Mirna
May 04, 2025
Prompt, detailed, informed and professional salesmanship. Excellent customer service, easy to access location, beautiful dealership. First time with Toyota, already loving it. Good vibes all around. Excellent customer service, easy to access location, beautiful dealership. First time with Toyota, already loving it. Good vibes all around. More
by Summerbreezes
Employees Worked With
Brandon Zeilenski, Francisco Macias
May 02, 2025
I called to confirm the truck I wanted was available before making a two-hour drive. They said it was. When I got there, they claimed it had been sold just two hours earlier — suspicious timing. The sal before making a two-hour drive. They said it was. When I got there, they claimed it had been sold just two hours earlier — suspicious timing. The salesman, Elija, said they’d make it right with a “crazy, dumb deal.” After nearly three hours at the dealership, their so-called deal was $700 off. Total waste of time. Feels like classic bait-and-switch. I highly doubt the truck was ever even there. Dishonest, shady operation. Stay far away. More
by David
May 02, 2025
Lied to the from the salesman and Blaine from the first problem I had on my 3 week old vehicle. Go somewhere else is what I recommend. Blaine wouldn’t let me talk to his supervisor or anyone in administrat problem I had on my 3 week old vehicle. Go somewhere else is what I recommend. Blaine wouldn’t let me talk to his supervisor or anyone in administration. Worst experience ever More
by chris_martinez15
Employees Worked With
April 27, 2025
The service at North Park is great! Ernest Garcia was friendly and pleasant to work with. He kept me informed about my Tacoma and it was ready when he said. Ernest Garcia was friendly and pleasant to work with. He kept me informed about my Tacoma and it was ready when he said. More
by BAMoya
Employees Worked With
Ernest Garcia
