Everyone was amazing and exceeded my expectations for buying a new truck. A friend recommended to ask For Justin and that they would be glad to help. Scott was very helpful throughout the whole process and very friendly as well as Patrick, couldn't be more pleased.
Joe Hernandez provided excellent customer service!
The man we had to speak to regarding additional insurance coverage, I forgot his name...was a little too much. He didnt seem to understand that I didnt want any additional coverages other than the Gap insurance. Other than that, it was awesome customer service!
We had a very positive experience purchasing our new Highlander through North Park Toyota. Ramsey Obregon was exceptionally knowledgeable and professional. He guided us through the selection process assuring that we received the vehicle that would best function for us. Justin Boone provided great facilitation and coordination in our buying process. Patrick Lancaster helped us select an insurance package that best meets our needs both currently and in the future.
North Park Toyota has an excellent team of professionals that made our purchase an enjoyable event.
"Five Star Service"
From ordering to tracking and delivering, we were updated every step of the way. We were very impressed with the service & quality of the vehicle.
"Excellent, experience and great people to work with"
I was treated by very professional and attentive people. They were sensitive to my time and handled our needs in a very efficient manner making a the process enjoyable.
"Purchasing vehicle "
It was a smooth car buyIng process from beginning to end.
Would recommend North Park Toyota when looking for a new Toyota! Exceptional buying experience.
"New car sales and service"
I was very happy with the service I received in the new car sales department. They located the vehicle I wanted, negotiated the price and appraised my trade-in.
However, I did have some issues with the service department regarding my sunroof on the vehicle I traded in. I had taken my vehicle into.the Service department on several occasions and was told there was no leak. This last time the new service mgr. told me there was moisture which he said was normal as he also checked another forerunner. This is why I electd to trade in my vehicle because I know condensation can lead to problems on the future.
Advisor Yvette Gooding was real helpful got the rim that I needed check my warranty and make sure everything was done that needed to be address
"Courteous, Efficient Customer Care. Unbelievable Dealership"
Our purchase from North Park Toyota was incredible. We needed a quick transaction to take place and we needed a generous price on our trade. Once Rusty was aware of our needs, he called immediately to offer several solutions. He kept in contact with his GM, and they all did their best to work a deal could be comfortable with. When the first van we looked at wasn't quite what we wanted, he kindly made arrangements for us to get the color, trim, and features that were important to us. When our van arrived (the next day!) we found that it had all that we requested as well as several other upgrades which we hadn't specified. We had several negotiations before we settled on a reasonable solution and each of the exchanges was clear, respectful, understanding. These interactions with Rusty, as well as our finance meeting with Alex evidenced North Park's sincere commitment to our happiness as customers. Happiness is a slippery thing to promise and a lot of dealerships tell you they'll make you happy but North Park understands how to do it. They simply listen and then deliver. If you are looking for a Toyota and you've been frustrated by the kind of service you've found in the city, you will not regret the short drive south!
Other Employees Tagged:
, Rusty Vaughn
"Thank you for all your help in purchasing our 2013 Toyota..."
Thank you for all your help in purchasing our 2013 Toyota Venza. It couldn't have been easier or gone any smoother. The communication was good and I appreciate the ease in contacting you. Any questions we had before purchasing were answered promptly and completely. I especially am impressed with the help and support we continue to receive after the purchase of our new vehicle! That has been very refreshing. We are totally satisfied customers!!