Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Park Toyota of San Antonio
San Antonio, TX
1,828 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,828 reviews
March 23, 2018
Friendly I bought a 2018 Corolla, and let me tell you make sure you got the time to stay. I say this because Toyota dealers will help you get a car at the best I bought a 2018 Corolla, and let me tell you make sure you got the time to stay. I say this because Toyota dealers will help you get a car at the best price possible for you, and will fight as hard as they could to get you what you need for the future. While waiting they offered me several drinks and they even checked on me several times trying to update me on the current position of the banks prices. They fought for me to leave with a brand new car with only 25 miles on it, they went back and forth with several banks and came out on top. I would recommend this dealership 10/10. More
by Amaldo2685
Employees Worked With
Robert Robles, Osaid "Ozzy" Masalmeh , Eddie Hernandez
March 23, 2018
55K Service I have been going to North Park Toyota since 2015 for service and I enjoy the great customer service they provide. I also want to compliment my servi I have been going to North Park Toyota since 2015 for service and I enjoy the great customer service they provide. I also want to compliment my service rep, David Pagel. He is absolutely a professional and ensures you get the best care possible. He cares and enjoys what he does. Thanks! More
by Felipe
Employees Worked With
David Pagel
March 23, 2018
I was taken care of with the utmost care. John took care of me. He made sure I was happy with the vehicle I chose. The finance manager worked out every scenario to get the payments I wanted. E John took care of me. He made sure I was happy with the vehicle I chose. The finance manager worked out every scenario to get the payments I wanted. Everyone was so nice and friendly. The buying experience was outstanding! More
by Asaenz
Employees Worked With
John Marquez
March 23, 2018
Excellent Service Excellent and friendly customer service. Very helpful and understanding. Sales person made sure we were satisfied and answered all our questions. Grea Excellent and friendly customer service. Very helpful and understanding. Sales person made sure we were satisfied and answered all our questions. Great deal in vehicle purchase. More
by Luna75
March 23, 2018
5k Service Made an online appointment. Showed up and the service was prompt, friendly and fast. Doesn’t get any better! No stress, no waiting, no pressure! Made an online appointment. Showed up and the service was prompt, friendly and fast. Doesn’t get any better! No stress, no waiting, no pressure! More
by Rad Rav
Employees Worked With
John Marquez
March 22, 2018
Very satisfied Tyler helped make my car repairs go well with customer satisfaction and professionalism. I would reccommend the facility to family and friends. The fa Tyler helped make my car repairs go well with customer satisfaction and professionalism. I would reccommend the facility to family and friends. The facilities are kept clean. The food shop is great More
by Rcp123
Employees Worked With
Tyler
March 22, 2018
Exceptional customer service I started going to this dealership in 2015. I was introduced to Ms. Betty Purgason who assisted in my purchase of a new car. Her professionalism and I started going to this dealership in 2015. I was introduced to Ms. Betty Purgason who assisted in my purchase of a new car. Her professionalism and knowledge was awesome. I felt very comfortable and not pressured to make a decision. Four months later I returned and purchased another vehicle. During the last three years I have been very impressed with the service department. During routine maintenance appointments the service consultants like Fred Duran, were great to work with. I just returned in 2018 to purchase another vehicle with Betty Purgason. I am happy to refer more business to NPTSA because of the great customer service experience. More
by March 2018 Service
March 22, 2018
Fantastic Very happy with my purchase. My family and I will continue to shop only at north park toyota and look forward to many more upcoming purchases Very happy with my purchase. My family and I will continue to shop only at north park toyota and look forward to many more upcoming purchases More
by Jermyrsh1
Employees Worked With
Robert Robles, Sergio Gaona
March 22, 2018
Dealershipbwith Integrity I contacted this dealer after a terrible experience with another dealer. They were very professional, gave me their best offer straight away with no I contacted this dealer after a terrible experience with another dealer. They were very professional, gave me their best offer straight away with no hassles or haggling. The deal was done over the phone, swiftly with no issues. They even brought the paperwork and the car to my home, 80 miles away. Thank you Jordan and Scott. More
by Happy customer
Employees Worked With
Scott in finance, Jordan Wyble
March 22, 2018
Great car buying experience! From the moment that we pulled into the dealership we were treated with respect and genuine care from John Marquez. He showed us several vehicles and From the moment that we pulled into the dealership we were treated with respect and genuine care from John Marquez. He showed us several vehicles and was quite knowledgeable about all models. He was personable and easy to work with. David Villarreal in finance made the whole financing part of the deal a low stress experience. I will definitely return for my next vehicle purchase. More
by Dan-Pleased car buyer
Employees Worked With
David Villarreal, John Marquez
