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Patrick Lancaster
Patrick Lancaster at North Park Toyota of San Antonio

Patrick Lancaster

Finance Director

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

5.0
162 Reviews
5.0

162 Reviews

Write a Review

Dealership Experience

14 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

162 Reviews of Patrick Lancaster

May 11, 2026

Dealership Rating
Employee Rating

Awesome service I would recommend friends and family with no hesitation Northpark Toyota cares about you and treats you like family More

by BLACKDRAGON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Boone, Blaine Waddell, Ramsey Obregon, Abraham Garcia, J.C. Pilcher, Fred Duron, Michael Godina, Tania Eubanks, Mary Mendoza , Darryl Coleman

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May 09, 2026

Dealership Rating
Employee Rating

This is a great dealership. Everyone is very helpful and knowledgable. They explain the whole process so you know exactly what you are getting. More

by SMGARCIA.1843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy

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May 09, 2026

Dealership Rating
Employee Rating

Jorge Gutierrez Was absolutely amazing, respectful & quickly completed my service on my 2026 Toyota Tundra! More

by ANDRES.PENA1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blaine Waddell, David Garza, Betty Purgason, Abraham Garcia, J.C. Pilcher, Fred Duron, Michael Godina, Manny Galvan, Joseph Turner , Jorge Gutierrez

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May 03, 2026

Dealership Rating
Employee Rating

Very customer friendly and professional. Was not to happy about them not finding the issue with the Cadillac converter when they replaced the transmission and motor. So now I have to take it More

by LEACHONWITHME64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Boone, Ramsey Obregon, Mark Spadavecchia, Abraham Garcia, Fred Duron, Michael Godina, Tania Eubanks, Mary Mendoza

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May 06, 2026

North Park Toyota of San Antonio responded

Thank you for sharing your feedback about your recent service experience. We truly appreciate your recognition of our team's customer-friendly and professional approach - this means a great deal to us. We understand your frustration regarding the additional repair needed for your catalytic converter. We recognize that discovering another issue requiring further investment can be disappointing. Your experience helps us identify opportunities to enhance our diagnostic processes. We value customers like you who take the time to provide honest feedback about both the positive aspects of their visit and areas where we can improve our service delivery. We hope that when you return for the additional work, we can continue to demonstrate the same level of professionalism and customer care that you experienced during your initial visit.

March 22, 2026

Dealership Rating
Employee Rating

Thorough: Explains all details of the car, service, or contract clearly. Polished: The dealership looks clean, professional, and well-maintained. Reliable: Consistent, trustworthy service that builds lo More

by montezdarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Salgado, Elijah Alvarez, Mitchell N. Walker

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Apr 21, 2026

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad everything was clearly explained and you had a smooth, professional experience throughout.

March 18, 2026

Dealership Rating
Employee Rating

I have had really good experiences at this dealership. When something went wrong they stuck by their word at made it right. More

by JOANNAC503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Boone, Blaine Waddell, Ramsey Obregon, Abraham Garcia, J.C. Pilcher, Fred Duron, Michael Godina, Tania Eubanks, Mary Mendoza

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Apr 21, 2026

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad you’ve consistently had good experiences and felt taken care of by the team.

January 02, 2024

Dealership Rating
Employee Rating

When I contacted the dealer online, they said the price was $2000 more than what was indicated on cars.com. I had to go in to hold them to the price published online. The in-store experience was great. Th More

by Jeanspieg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Garza, Abraham Garcia , Jose Perez did not honor the posted online price

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Jan 02, 2024

North Park Toyota of San Antonio responded

Thank you for sharing your experience with us, and we sincerely apologize for any confusion regarding the pricing. We understand that accurate and transparent pricing is crucial for our customers, and we regret any inconvenience caused. To better assist you and address your concerns, we would appreciate more information about the specific vehicle and the pricing details. Your feedback is essential to improving our processes, and we want to ensure that future interactions meet your expectations. Please reach out with additional details, and we will work diligently to resolve this matter. Thank you for your understanding, and we look forward to the opportunity to make things right.

September 19, 2022

Dealership Rating
Employee Rating

Joseph T was amazing! Got me the vehicle I wanted!!! It’s fire 🔥 I will definitely come back again More

by Tanya D
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Turner

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Sep 20, 2022

North Park Toyota of San Antonio responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 08, 2022

Dealership Rating
Employee Rating

Excellent service , willing to help in any situation, very timely manner, very friendly staff , would recommend More

by Samuel.Duran210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle

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Jun 09, 2022

North Park Toyota of San Antonio responded

Thank you for the positive feedback! We're glad you enjoyed your service experience.

June 07, 2022

Dealership Rating
Employee Rating

Very helpful, nice staff and they took care of our needs listened and made our purchase much easier Thank you North Park Toyota More

by Ali Abdullah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Boone

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Jun 08, 2022

North Park Toyota of San Antonio responded

We're happy to hear you enjoyed your experience purchasing a vehicle. We appreciate the positive feedback. Congratulations!

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