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North Park Toyota of San Antonio
San Antonio, TX
1,828 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,828 reviews
January 05, 2018
Best car shopping experience ever Normally car shopping is something I dread! And the fact that I was driving an hour and half to come look at a car made me nervous thinking I may have Normally car shopping is something I dread! And the fact that I was driving an hour and half to come look at a car made me nervous thinking I may have a bad experience and I'd driven all this way. BUT I WAS SURPRISED!! Our salesman was very pleasant and listened to what we wanted to see and he never pressured us! He didn't try to play the game of let me go see what kind of deal I can get for you ! They gave us a fair amount for our trade and the best deal on the new car! The finance department was super fast and efficient and no pressure there as far as using their financing !! The experience was very calm and enjoyable. I couldn't believe it! I will drive back no matter how long it takes me for my next car purchase. More
by Romelia Meyers
November 03, 2017
Best place ever, I love getting the truck serviced! :) This is my second Sequoia, purchased and maintained here. Every oil change, tire rotation and warranty checks have been completed here, they are super This is my second Sequoia, purchased and maintained here. Every oil change, tire rotation and warranty checks have been completed here, they are super knowledgeable about the timelines and parts needed to keep my truck running great - which leaves me with only filling the gas tank! :) They always wash the truck and I feel like it's brand new every time I bring it home :) More
by Tracey
Employees Worked With
Michael Cisneros
October 24, 2017
Excellent customer service My salesman was Michael Richardson, I was recommended by a friend to work with him. I'm glad i did. I took the whole family on a Monday to buy a new t My salesman was Michael Richardson, I was recommended by a friend to work with him. I'm glad i did. I took the whole family on a Monday to buy a new truck and didn't have to spend the whole day there. we were going to wait to have my wife's car serviced and we were done with buying the truck by the time her car was ready. He was very knowledgeable about the new Tacoma i bought and they gave top dollar for my trade in. Thank you for an excellent buying experience. This is my second new vehicle from North Park and certainly not my last. More
by R. RITZ
Employees Worked With
Michael Richardson
September 24, 2017
Exemplary Customer Service Jimmy Solis is Top Notch! I purchased a vehicle from NPT and forgot 5 CD's in my trade in. Three days later I reached out to NPT. My original sales pe Jimmy Solis is Top Notch! I purchased a vehicle from NPT and forgot 5 CD's in my trade in. Three days later I reached out to NPT. My original sales person was not there that day so Jimmy Solis was asked to help me. He went above and beyond to help me retrieve my CD's. He was quick and consistent. When he said, he would call me back, he did. He never lost his patience with me. He didn't have to do any of the hard work he did to retrieve my personal items. He is an exemplary and clearly outstanding person to work with. THANKS! Jimmy Solis. More
by L.Avila
Employees Worked With
Jimmy Solis
August 05, 2017
I had a great experience with this dealership. My salesman was Joe Hernandez and he was great. His customer service and professionalism was outstanding. He took time with my husband and I and made My salesman was Joe Hernandez and he was great. His customer service and professionalism was outstanding. He took time with my husband and I and made sure that we were pleased with our purchase. More
by Willeford,Sharon 123
Employees Worked With
Joe Hernandez, Joe Hernandez
July 07, 2017
Standard car buying experience The experience was long one but our saleswoman Christie made it an enjoyable. She was very personable and made it an easy process. The finance guy, Lu The experience was long one but our saleswoman Christie made it an enjoyable. She was very personable and made it an easy process. The finance guy, Luis, was very professional; his job is to sale you on the extras but he wasn't pushy. No one forced me into anything I didn't want to do. I'd definitely refer this place to my friends and family should they be looking to buy a car. More
by ElGobernante
Employees Worked With
Christie Sanchez
July 05, 2017
I feel cheated by this dealership I purchased a preowned 2008 Honda Fit from this dealership that had a stripped oil pan and they didn't even notify me that there was a prexisiting con I purchased a preowned 2008 Honda Fit from this dealership that had a stripped oil pan and they didn't even notify me that there was a prexisiting condition on the vehicle. This type of problem is not caused from wear and tear on a car so either their mechanics stripped the pan when the car was first bought by the dealership and was not replaced or the dealership committed fraud by saying that they serviced the car when they truly did not, as the car fax clearly states they did an inspection and an oil change on the car. Overall this was a horrible experience and I find this company to be quite shady despite being so large. More
by Ianroming
Employees Worked With
Osaid "Ozzy" Masalmeh
May 02, 2017
New Toyota Tundra This was smoothest vehicle purchase I've ever had. I'd recommend Cipriano Sierra for your next vehicle purchase, he's customer service first and the This was smoothest vehicle purchase I've ever had. I'd recommend Cipriano Sierra for your next vehicle purchase, he's customer service first and the main reason our purchase was smooth. More
by cperezsr
Employees Worked With
Cipriano Sierra
April 26, 2017
Purchasing a new truck Mr. Ramirez was very friendly and very informative. He worked diligently and located the truck that met our needs. Mr. Ramirez was also understandin Mr. Ramirez was very friendly and very informative. He worked diligently and located the truck that met our needs. Mr. Ramirez was also understanding and sensitive to our financial position and worked with that parameter. It was a pleasure having worked with Mr. Ramirez; who's professionalism is above reproach. He truely is an asset to North Park Toyota. I would also like to recognize Mr. David Villarreal, Finance Manager. He walked my wife and I through the different financing options explaining them thoroughly. With Mr. Villarreal's assistance we determined which financing option best fit our budget. In closing I would like to say that my wife and I never felt pressured to make or close the deal. More
by Reynaldo Garcia
Employees Worked With
David Villarreal (Finance Managger), Richard Ramirez
April 23, 2017
Shady service Contract was misaligned, Steelman raised the price when I offered to pay 2 years in advance and told me line 14 was the 30k contract. Contract was misaligned, Steelman raised the price when I offered to pay 2 years in advance and told me line 14 was the 30k contract. More
by ROB
Employees Worked With
abraham, Randall Steelman
