North Park Toyota of San Antonio

Very professional and productive all in a timely manner. The wait from when I parked for service was quick. Service personnel were very quick to attend the customers. Ozzy was very polite and helpful with w The wait from when I parked for service was quick. Service personnel were very quick to attend the customers. Ozzy was very polite and helpful with what was needed on the service of the car. More

Always have a great experience at this dealership. So friendly and helpful when buying a vehicle here. So friendly and helpful when buying a vehicle here. More

Sale person was very professional manny Gonzalez and Mr. Cruz I wouldn't want it and other way also me. Abregon was very professional thank you for everything also Mr William brennon Cruz I wouldn't want it and other way also me. Abregon was very professional thank you for everything also Mr William brennon More

It was uneventful, I got what I needed to get done I was offered items that I needed to get replaced... offered items that I needed to get replaced... More

He did not give me any hassles He was friendly, compassionate down to the point compassionate down to the point More

Fast and very friendly service answered all my questions do recommend thank you for your dedication do recommend thank you for your dedication More

Service attendant was not available or helpfull. Wanted other services done on my vehicle but got no help. From attendant. Was not even notified when vehicle was done. Had to enquirer myself while w Wanted other services done on my vehicle but got no help. From attendant. Was not even notified when vehicle was done. Had to enquirer myself while waiting for three hours. More

I came to this dealership Saturday, September 26 for an appointment at 12:30pm. I entered a service lane at 12:32pm and waited for 28minutes in my car while no one came up to assist me, yet the cars behind appointment at 12:30pm. I entered a service lane at 12:32pm and waited for 28minutes in my car while no one came up to assist me, yet the cars behind and to the side of me were getting no greeted and helped. When I tried to get a man’s attention while he was eating pizza at a desk by the windows he looks around once and went back to eating his food. Workers say me looking around yet no one stopped to help me. After 20+ minutes waiting, I was able to get someone’s else’s attention and finally asked how I can leave this area since no one wanted to help me. More

The dealership itself is fine, the sales agent we worked with was wonderful, but felt we got cheated at the end since they quoted us one price and was charged a different price for the vehicle. I’m very ple with was wonderful, but felt we got cheated at the end since they quoted us one price and was charged a different price for the vehicle. I’m very pleased with the vehicle itself, wish I would’ve bought a Tundra a lot sooner than I did! It is a used vehicle, and I have taken it in for follow up services which were needed, as well as a couple of items that should’ve been covered under the extended warranty which I paid good money for, one of which it was covered and the second one should have been since there was already a leak but they classified it as minimal and not covered until it is constantly dripping out so I paid to get it fixed to proactively avoid any more damage that could’ve become of waiting for it to drip out and lastly, the blower motor which has been acting up, but when it was checked through the warranty agent it was classified as working just fine and therefore not covered. I have taken my Tundra in twice for services ,oil change, transmission fluid change and both times my vehicle has come back dirty inside. The service center does not value the customers vehicles and leaves them dirty. Steering wheel was grimy, my Carhartt seat covers were left dirty on my first visit and on my second visit I made sure to proactively cover them with a towel which was removed and ultimately the seats were left dirty again. A little disappointing that it is not protocol to proactively protect the customers property, knowing that the mechanics have grease and dust on their clothes. Both times I have brought it to the attention of the service manager and because it is not policy to protect the seats, there is nothing that they can do other than hand out free oil changes. As customers of Toyota, we invest greatly in our vehicles, which I feel should be valued a little bit more than what they are. The employees that I have had interactions with have all been very nice and courteous and willing to work with me. From the salesman to the ladies at the service desk as well as the service advisor that has worked with me all have been good people to work with. More

Service was excellent, Sean even came in on his day off to take care of my simple service. Above and beyond to take care of my simple service. Above and beyond More