Michael Godina
Michael Godina at North Park Toyota of San Antonio

Michael Godina

Service Advisor

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

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4.3
275 Reviews
4.3

275 Reviews

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275 Reviews of Michael Godina

August 25, 2026

Dealership Rating
Employee Rating

Very professional l people that work there are very friendly they help you with whatever you need I More

by BSANCHEZ73114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

August 22, 2026

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Employee Rating

He was very helpful & made me feel welcomed. He paid attention to what need to be done to my truck More

by Rosary Bustamante
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

August 22, 2026

Dealership Rating
Employee Rating

I called before I went to find out what the cost, if any, was going to be and the gentleman told me “no cost.” When I arrived the next day, I was told the gentleman I spoke to on the phone was mistaken and m More

by RJDAV01101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Duron

August 22, 2026

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Employee Rating

Service writer doesn't know his job very well. Called Toyota directly to verify he didn't know his job very well More

by GLENDELOSH870
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Recommend Dealer
No

August 19, 2026

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I've been coming to this location for many years with my current Corolla and the one that I bought before. My prior Corolla also still comes to get service here. I've been very aware that your prices are mu More

by DESTRUCTIVEMEM0RY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Duron

Aug 25, 2026

North Park Toyota of San Antonio responded

Thank you for your continued trust and loyalty over the years. We value long-term customer relationships and understand the importance of addressing vehicle concerns thoroughly while providing timely communication and efficient service. Feedback regarding diagnostic wait times and the handling of specific vehicle concerns is important to us as we continually evaluate the customer experience we provide. Please reach out to Fred Duron at fredd@nptosa.com so we may discuss your experience further and determine how we can assist.

August 18, 2026

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Ernest was amazing this is why I keep coming back! Amazing employee to have part of your team. More

by SYLVIAM1531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

August 16, 2026

Dealership Rating
Employee Rating

Poor customer service . Went with my original broken key and fob and left without it .. service sales person was unhelpful he blamed another employee and that employee b More

by MVILLA9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Duron

Aug 24, 2026

North Park Toyota of San Antonio responded

Thank you for taking the time to share your feedback. We understand how frustrating it can be when an experience does not meet expectations. We would welcome the opportunity to learn more about what happened and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

August 15, 2026

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Employee Rating

Bad customer service in service dept. They make a deal then the manager comes and says we need to redo the deal at which point you leave and promise never to return and I haven't More

by bdobratz55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 20, 2026

North Park Toyota of San Antonio responded

We take your feedback seriously and understand your frustration. This is not an experience we want anyone to have, and we regret that your visit left you feeling this way. We would welcome the opportunity to learn more about what happened and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

August 13, 2026

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Employee Rating

The technician left the A/C coolant cable disconnected that is the only reason for the two stars More

by EDGARG1884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

North Park Toyota of San Antonio responded

We regret to hear that your recent service visit did not meet your expectations, and we understand your frustration. We take feedback like this seriously, as it helps us maintain the standard of care our customers deserve. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

August 10, 2026

Dealership Rating
Employee Rating

Don’t understand if you have a 12 o’clock appointment for an oil change and it’s going to take 2 1/2 hours. What is the purpose of having an appointment? More

by Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2026

North Park Toyota of San Antonio responded

We acknowledge your feedback, Sanchez, and we understand your frustration. We regret that your experience did not meet your expectations and would welcome the chance to learn more about your visit. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

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