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Michael Godina
Michael Godina at North Park Toyota of San Antonio
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Michael Godina

Service Advisor

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

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4.3
120 Reviews
4.3

120 Reviews

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120 Reviews of Michael Godina

October 10, 2024

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Employee Rating

Very good service would definitely recommend to others and do my service here again next time More

by ericperez1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

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Oct 11, 2024

North Park Toyota of San Antonio responded

Thank you for your positive review! We're delighted to hear that you had a great experience with us. Your recommendation means a lot, and we look forward to serving you again for your next service. Safe travels!

August 27, 2024

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Employee Rating

Great service did a good work and very professional great attitude from their staff and service manager More

by Lrecio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

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Aug 28, 2024

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our team. We’ll make sure to pass on your compliments to the staff and service manager. If you need anything else, feel free to reach out!

July 16, 2024

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Employee Rating

Service advisor Michael Godina is very knowledgeable, listens and discusses all options. Waiting environment is very comfortable and accommodating. More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

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May 17, 2024

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The Service did take a little longer today but other then that great customer service More

by Melz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

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May 20, 2024

North Park Toyota of San Antonio responded

Thank you for your review of North Park Toyota! We appreciate you taking the time to share your experience, and we apologize that your service took longer than expected today. We understand that time is valuable, and we strive to ensure our service appointments are efficient while still providing a thorough inspection and any necessary repairs. We're glad to hear that despite the wait time, the customer service you received was great! Our team is dedicated to providing a positive experience for every customer, and we appreciate your recognition. Thank you again for choosing North Park Toyota. We look forward to seeing you again soon and providing a service experience that meets your time expectations as well.

May 02, 2024

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Employee Rating

The man who helped me was kind and did all asked him to do. Thanks More

by Delgar
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

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May 03, 2024

North Park Toyota of San Antonio responded

Thank you for taking the time to leave a review about your recent experience! We appreciate your kind words and are happy to hear that the team member who assisted you was helpful and fulfilled your requests. We're happy to hear you had a positive experience at North Park Toyota. Please don't hesitate to recommend us to your friends and family, and let us know if you need anything in the future.

March 09, 2024

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Employee Rating

Awesome in and out in an hour thanks North Park Toyota see you soon JBG More

by Jbgarcia1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

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March 05, 2024

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Employee Rating

Always a great experience at North Park! Clint in the service center is always so helpful. More

by XR_01
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron , Clint Ray

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Mar 08, 2024

North Park Toyota of San Antonio responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

December 12, 2023

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Employee Rating

Took my car in to just get a flat fixed, and it took three hours. I was there at 7:30 AM and did not leave till almost 1030. I had to go up to the service people and ask them “where is my car”?. The man More

by redeleon79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Duron , Tyler Millican

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Dec 13, 2023

North Park Toyota of San Antonio responded

We apologize for the inconvenience you experienced during your recent appointment. We understand that your time is valuable, and we strive to provide efficient and timely service to all our customers. Our team is committed to addressing your needs and ensuring a smooth service process. We want to learn more about your specific situation so that we can improve our services and avoid similar delays in the future. If you would be willing to share more details about your appointment, we would greatly appreciate it. Please feel free to contact us directly, and we will work diligently to make things right. Your feedback is important to us, and we thank you for bringing this matter to our attention. We hope to have the opportunity to better serve you in the future.

March 25, 2023

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Employee Rating

Long wait by lobby to pick up my keys 30 minutes 8am to 11am. Too much chating. More

by Guzmannorberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Mar 27, 2023

North Park Toyota of San Antonio responded

hank you for your feedback. We are dedicated to our customers and providing outstanding customer service in all that we do. We take these claims very seriously - we make it our mission to be an inclusive environment for all. Please contact Tania Eubanks at teubanks@nptosa.com at your earliest convenience.

Mar 27, 2023

Guzmannorberto responded

Yes i was waiting to get my keys thinking 5 minutes and other people who came after me got serve. There is two lines and the one i was in there was too much conversation fir one customer. The other young lady was working professional snd fast. Man that was a horrible day for me. Thank you for your time.

February 29, 2020

Dealership Rating
Employee Rating

The service is first rate every time. Customer service is great and friendly. Profession in all that they do. Also thanks for giving us a military discount for serving our country. More

by davidgalloway
Recommend Dealer
Yes
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Mar 02, 2020

North Park Toyota of San Antonio responded

Thank you from all of us here at North Park Toyota!

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