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North Park Toyota of San Antonio
San Antonio, TX
1,836 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,836 reviews
May 23, 2019
Great Service Pierre Hernandez was great always answered my questions in a timely manner and was super easy to talk with. I would 100% recommend Pierre to anyone lo Pierre Hernandez was great always answered my questions in a timely manner and was super easy to talk with. I would 100% recommend Pierre to anyone looking for a new truck. More
by Jaclyn
Employees Worked With
Pierre Hernandez
May 23, 2019
Good customer service Rep was very nice and informative. Called whenever he had a recommendation and an update on servicing. Overall good experience. Will be coming back fo Rep was very nice and informative. Called whenever he had a recommendation and an update on servicing. Overall good experience. Will be coming back for my service when needed More
by Tlimtiaco
Employees Worked With
May 22, 2019
Quick and Easy My appointment was first thing in the morning. I drove right in, turned my keys over to MG, and went to watch TV in the dining area. I had just fini My appointment was first thing in the morning. I drove right in, turned my keys over to MG, and went to watch TV in the dining area. I had just finished checking my emails when they said my car was ready to go. It was quick and easy. More
by RetiredTeacher
Employees Worked With
May 20, 2019
Recommended Maintenance The employees and services are great The only thing I don't like is the long wait before someone comes out to ask why i'm bringing my car in today. The employees and services are great The only thing I don't like is the long wait before someone comes out to ask why i'm bringing my car in today. A better system need to be put in place. More
by toy and pri
Employees Worked With
clint, Eddie Lopez, Michael Lopez
May 20, 2019
Always awesome service I was in and out in 45 minutes today. Michael is always on point to help me get in and out as quick as possible. I was in and out in 45 minutes today. Michael is always on point to help me get in and out as quick as possible. More
by montage04
Employees Worked With
May 20, 2019
Comfortable wait Place was extremely busy, but the customer service I received from Amber, the quality of the place and all the cool complimentary’s they offer made my Place was extremely busy, but the customer service I received from Amber, the quality of the place and all the cool complimentary’s they offer made my wait very comfortable. Thank you North Park Toyota! More
by Marivel
Employees Worked With
Amber Guerrero
May 20, 2019
Great Experience Buying a car can be stressful but Cipriano Sierra made it so easy to decide that this was the right car to purchase. Patrick Lancaster made the whole Buying a car can be stressful but Cipriano Sierra made it so easy to decide that this was the right car to purchase. Patrick Lancaster made the whole finance aspect of it swift and easy too. Great customer service! Thanks guys! More
by Isawhite
May 20, 2019
Very Good Customer Service Mr. Vasquez was very cordial and knowledgeable while helping us with our purchase. He answered all of our questions and made the experience much eas Mr. Vasquez was very cordial and knowledgeable while helping us with our purchase. He answered all of our questions and made the experience much easier. More
by Jackie
Employees Worked With
Hector Hugo Vasquez
May 19, 2019
Sales representative Albert was very helpful and patient with what we wanted. I would recommend him to family and friends. Good salesman overall and great people skills. Albert was very helpful and patient with what we wanted. I would recommend him to family and friends. Good salesman overall and great people skills. More
by Janet1961
Employees Worked With
Al Uribe
May 19, 2019
Wish I Could Give 5 Stars, but I always ask for either Michael Godina or Michael Lopez, because both of them are exceptional and a pleasure to deal with. What kept me from givin I always ask for either Michael Godina or Michael Lopez, because both of them are exceptional and a pleasure to deal with. What kept me from giving 5 stars this time is the "courtesy car wash". It was sprinkling the day I took my car in, but when the driver pulled up to return my car I asked if the car had been washed and was told yes. Upon walking behind it, it was very obvious that no attempt had actually been made. It was promptly taken care of when pointed out; however, it can be experiences like this that plant seeds of doubt. Granted, the car wash is a courtesy, but I was told it would be done when I set the appointment by phone, and I was told that it had been done at pickup. I don't want to wonder if other things I am paying for but don't see are also not being done. If this was the first time something like this happened, I would probably not say anything. Unfortunately, I once had an issue with tire rotation not being done on my previous vehicle when it had been marked as done and I had paid for it. They made that situation right by giving me the next oil change at no charge, but it just should never have happened. I like coming to North Park because it is convenient, comfortable, and the Customer Service up front is usually exceptional. I am hoping North Park will be more diligent in the future with the little things, so that I can maintain confidence in the big things. More
by hanl235
Employees Worked With
