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North Park Toyota of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.5
3,374 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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10703 SW Loop 410

San Antonio, TX

78211

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Showing 3,374 reviews

September 14, 2026

The reason I continue to pick North Park Toyota to service my vehicles is because of Ernest. He is an exceptional advisor and treats me like he would his own. More

by DMADMURPH
Recommend Dealer
Yes
Employees Worked With
Ernest Garcia
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Sep 17, 2026 -

North Park Toyota of San Antonio responded

We are absolutely thrilled to hear this! Ernest is a true asset to our team, and knowing that his dedication keeps you coming back means a lot to us. It is always wonderful to hear when a member of our staff makes such a lasting impression. Thank you for sharing your experience and for your continued trust in us.

September 13, 2026

Chris was helpful. Service was fast This was the first time without being hassled. Trying to sell me something. More

by SANDRAG004
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 15, 2026 -

North Park Toyota of San Antonio responded

We are happy to hear that your visit went smoothly and that Chris was able to take care of you efficiently. It means a lot to know you felt comfortable throughout the process without any added pressure. We hope to see you again next time you need anything.

September 13, 2026

Scheduled an appointment with Joshua to have a battery replaced for my vehicle, after waiting over an hour and a half and me asking Joshua for an update he later told me 15 minutes later that they had sol More

by STEPHANIEAYALA60
Recommend Dealer
No
Employees Worked With
Joshua
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Sep 15, 2026 -

North Park Toyota of San Antonio responded

Thank you for bringing this to our attention. We understand how frustrating it can be when an experience does not go as expected. This kind of experience does not reflect the standard we want to hold ourselves to, and we regret that your visit fell short of your expectations. We would welcome the opportunity to learn more about what happened and to discuss this further with you. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

September 13, 2026

He was very courteous and professional, ensured I could contact him if I had any questions. Would definitely reach out to him for future service needs More

by JASMATDAV
Recommend Dealer
Yes
Employees Worked With
Jorge Guttierrez
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Sep 15, 2026 -

North Park Toyota of San Antonio responded

Thank you for your wonderful feedback! It is great to hear that your experience was marked by professionalism and clear communication. We are glad you felt supported and knew you had someone to turn to with any questions. We look forward to being here for you whenever you need us in the future.

September 13, 2026

Why do we set appointments when they can never be scheduled for completion at the time frame? I had an appointment at 9 am, I showed up and got the vehicle checked in at 8:15 am! I did not leave the More

by Erixcirilo
Recommend Dealer
No
Employees Worked With
John
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Sep 15, 2026 -

North Park Toyota of San Antonio responded

Thank you for bringing this to our attention. We understand how frustrating it can be when a wait time is longer than expected. We would welcome the opportunity to learn more about what happened and work toward a better experience for you going forward. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

Sep 15, 2026 -

Erixcirilo responded

Let me explain again with a bit more detail, I pay an additional fee every month to get my oil changed and tires rotated. I always go to my scheduled appointments and I never get out in a timely manner. This time in particular I showed up extra early and checked in before a lot of other people were getting there and I still got out at noon! I just went the weekend before and had to turn around and go back home because the dealership did not have the parts needed to complete an Oil change until the following week. I wasted time, gas and money. Again, what’s the point of scheduling an Oil change when there doesn’t seem to be adherence to the scheduled time?

September 13, 2026

Great customer service from Frank. He kept me informed about a back ordered part for my vehicle and answered all my questions quickly. He's been the best service person I've worked wit More

by Cynthiarangel2012
Recommend Dealer
Yes
Employees Worked With
Frank
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Sep 15, 2026 -

North Park Toyota of San Antonio responded

We are honored to hear such kind words about your recent service experience. Frank truly represents the level of care and communication we strive to provide every customer, and it is great to know he kept you informed throughout the process of getting your backordered part. Thank you for taking the time to share this, and we look forward to welcoming you back whenever you need us.

September 13, 2026

Service I received ( oil change , tire rotation) took way too long 3 hours , I was not kept in contact till I text my contact More

by BLANCALAND1N77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 15, 2026 -

North Park Toyota of San Antonio responded

Thank you for your feedback, and we understand your frustration. The wait you've described is longer than what we want for our customers, and we regret that your experience did not meet your expectations. We would welcome the chance to learn more about your experience and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

September 13, 2026

Service was good took care of what was needed figured since was first time dealing with them would wash and vacuum my truck but didn't other than that was good More

by BHASSELL35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Sep 15, 2026 -

North Park Toyota of San Antonio responded

Thank you for taking the time to share your feedback with us. We are glad to hear that the service met your needs and that overall you had a good experience. We understand how a complimentary wash and vacuum can go a long way, especially on a first visit, and we appreciate you bringing that to our attention. We hope to have the opportunity to serve you again and make your next visit even better.

September 13, 2026

Everyone had great customer service great atmosphere and it was very nice and clean . would definitely recommend somebody. More

by Jdss042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2026 -

North Park Toyota of San Antonio responded

Thank you for your review! It is great to hear that you had a positive experience with our team and that the atmosphere and cleanliness stood out to you. We take pride in providing a welcoming environment for every visitor, and it means a lot to know that came through during your visit. We look forward to seeing you again and appreciate you recommending us to others!

September 12, 2026

Mike was very courteous & professional. He addressed every concern I had. He was prompt and everyone was very friendly. More

by MARIARIVERA8
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
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Sep 15, 2026 -

North Park Toyota of San Antonio responded

Thank you for sharing this wonderful feedback with us! It is great to hear that Mike took the time to address all of your concerns and made the experience a smooth one. We are proud to have a team that treats our customers with care and respect, and we will be sure to pass along your kind words. We hope to see you again!

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