North Park Toyota of San Antonio - Service Center

The service at North Park is great! Ernest Garcia was friendly and pleasant to work with. He kept me informed about my Tacoma and it was ready when he said. Ernest Garcia was friendly and pleasant to work with. He kept me informed about my Tacoma and it was ready when he said. More

This dealership provided excellent service! My van was in need of a routine maintenance and was my first time making an appointment with North Park Toyota. Kevin Wright was my service advisor My van was in need of a routine maintenance and was my first time making an appointment with North Park Toyota. Kevin Wright was my service advisor who was very knowledgeable in my vehicle's needs. He did not pressure me into purchasing anything and gave me great info and advise in regards to my vehicle's mechanical needs. He also gave me a great discount saving me money. I loved my experience here and highly recommend North Park Toyota for all of your service needs. More

Was told my service would take a couple hours, only to take around 4 hours. Never updated me throughout the process, was hard to get ahold of my service provider and he never got back to me. He left to lu take around 4 hours. Never updated me throughout the process, was hard to get ahold of my service provider and he never got back to me. He left to lunch while leaving me waiting. Wouldn’t use again or recommend. Poor customer service. More

The men were taken care off their jobs thanks so much the juntas Martinez he is wandrful he juntas Martinez he is wandrful he More

My first time taking my vehicle to get serviced at North Park Toyota. Very pleased with the level of service from start to finish. Appreciated that I was attended to immediately upon driving up. Keep up the Park Toyota. Very pleased with the level of service from start to finish. Appreciated that I was attended to immediately upon driving up. Keep up the great work!!!! More

Ernest in the service department is the best! I will be back because of him! I will be back because of him! More

Pricy but they fixed everything I needed. Great customer service. Thanks a bunch. Ok have a good day. Great customer service. Thanks a bunch. Ok have a good day. More

Easy online scheduling, took 15 min for service advisor to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop a to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop and a big sign saying not to switch channel. Some rocking chairs were nice, although old and worn. Other furniture were wooden chairs and tables. Snack bar offered free popcorn and items for sale. Soda fountain was broken. Car was delivered back slightly longer than the 1.5 hours quoted. 3% charge for using a credit card was not explained (online or in person) until I tried to pay. Not cool. More

I was very pleased with my service today. Oscar Ramirez was very helpful and advised other services that Alamo Toyota said I rejected but they never asked me about them I score Oscar 5 on al Oscar Ramirez was very helpful and advised other services that Alamo Toyota said I rejected but they never asked me about them I score Oscar 5 on all categories. And I am pleased with the dealership. That is why I am having my vehicle serviced at NPT. ☺️ Keep up the good work More