Blaine Waddell

Awesome service I would recommend friends and family with no hesitation Northpark Toyota cares about you and treats you like family no hesitation Northpark Toyota cares about you and treats you like family More

by BLACKDRAGON0 Verified Customer Verified Customer

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Jorge Gutierrez Was absolutely amazing, respectful & quickly completed my service on my 2026 Toyota Tundra! quickly completed my service on my 2026 Toyota Tundra! More

by ANDRES.PENA1232 Verified Customer Verified Customer

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That's our family dealer; we shop there all the time. We love NPTOS. 🙏 we enjoy our visits We love NPTOS. 🙏 we enjoy our visits More

by RAMIN.RAHIMI Verified Customer Verified Customer

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I have had really good experiences at this dealership. When something went wrong they stuck by their word at made it right. When something went wrong they stuck by their word at made it right. More

by JOANNAC503 Verified Customer Verified Customer

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⭐ 1 Star – Dishonest, Rude, and Refused to Honor Warranty I recently purchased a 2018 Ram 1500 from North Park Toyota along with a Bronze MPP warranty. Within a week of purchase, I discovered a s Warranty I recently purchased a 2018 Ram 1500 from North Park Toyota along with a Bronze MPP warranty. Within a week of purchase, I discovered a serious issue with the exhaust manifold. Instead of standing by the warranty they sold me, the dealership misled me at every step and ultimately cancelled the deal and gave me back my trade-in because they did not want to honor what was promised. Here are the facts: Paul Barrientos (Sales Manager) told me my warranty was not active right away because it was a used car. That is completely false. Tony Ahrenstorff (Service Department) admitted to me that he was aware of the exhaust manifold issue and other problems before the sale. He also told me I had to drive 1,000 miles before the warranty would be active. Later, when confronted, he denied ever saying this. Tania Eubanks (General Manager) was the rudest of them all. She flat out told me my MPP Bronze warranty would not cover an exhaust manifold, even though it clearly should. This dealership knowingly sold me a truck with undisclosed issues, lied about how the warranty works, and then tried to dodge responsibility by cancelling the deal instead of doing the right thing. If you value honesty, integrity, and customer service, avoid North Park Toyota. They will take your money, mislead you, and then refuse to stand behind their word. More

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Lied to the from the salesman and Blaine from the first problem I had on my 3 week old vehicle. Go somewhere else is what I recommend. Blaine wouldn’t let me talk to his supervisor or anyone in administrat problem I had on my 3 week old vehicle. Go somewhere else is what I recommend. Blaine wouldn’t let me talk to his supervisor or anyone in administration. Worst experience ever More

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Worst service ever I bought a vehicle it broke the same night had it towed then it broke 4 more times I am absolutely done with them I just want my money back, and yet they supposedly fixed again and want night had it towed then it broke 4 more times I am absolutely done with them I just want my money back, and yet they supposedly fixed again and want me back in that lemon of a vehicle I have ran out of patience I will seek legal action next. Dishonest no integrity or respect for their customers … straight out rats! News cast will be paying them a visit! More

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Worst service. Choose another dealership.waited 4 hours for tire replacement and oil change. There’s no communication and I had to track down several people just to Choose another dealership.waited 4 hours for tire replacement and oil change. There’s no communication and I had to track down several people just to ask for an ETA. Management attempts to justify their issues, never offered an apology. Then says he’ll wash my car- when I specifically asked for this after an oil change and it wasn’t done. Don’t waste your time, they need better training. More

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North Park Toyota is a very nice and clean location. The ladies restrooms are immaculate. Everyone that works there is very friendly and helpful. I was referred by Manager Blane to Jimmy Solis for my sa The ladies restrooms are immaculate. Everyone that works there is very friendly and helpful. I was referred by Manager Blane to Jimmy Solis for my salesman. Mr. Solis is very knowledgeable,respectful and professional. He worked at getting my vehicle ordered and it actually came in before expected. He goes the extra mile to make sure his customers are happy. There is a reason this is my 4th vehicle I have purchased from this location. It is people like Jimmy Solis that make purchasing a vehicle @ NPT a pleasant experience. I would feel comfortable recommending him to anyone. More

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Excellent service all around! ! Will definitely be back!! Found the car I wanted and was treated with respect ! Will definitely be back!! Found the car I wanted and was treated with respect More

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