Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

North Park Toyota of San Antonio - Service Center

San Antonio, TX

4.4
848 Reviews
Call Service Center (210) 600-5677

848 Reviews of North Park Toyota of San Antonio - Service Center

Sort by
October 25, 2024

Had my 20,000 mile maintenance and a recall done and waited at the facility. It was very comfortable and all the staff was friendly and kept me informed along the way their popcorn, waters, TV programs, More

by Robert G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Bustanante
Report | Print
Oct 28, 2024 -

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience during your visit for maintenance and a recall. Our team works hard to create a comfortable environment, and it’s great to know that you enjoyed our amenities. Your recommendation means a lot to us! If you need anything in the future, feel free to reach out. Thank you for choosing North Park Toyota!

October 10, 2024

Very good service would definitely recommend to others and do my service here again next time More

by ericperez1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

North Park Toyota of San Antonio responded

Thank you for your positive review! We're delighted to hear that you had a great experience with us. Your recommendation means a lot, and we look forward to serving you again for your next service. Safe travels!

October 10, 2024

Service was just . fine. Café was disappointing in its selection of foods to eat whilst one waits. More

by mallorycallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Oct 11, 2024 -

North Park Toyota of San Antonio responded

Thank you for your 5-star review! We're glad to hear you were satisfied with the service. We appreciate your feedback about the café and will take it into consideration as we work to improve our offerings. We hope to provide you with an even better experience next time you visit!

October 02, 2024

Jorge was very professional, informative and courteous. He worked with me that enabled me to get the work done on my car within my budget. More

by flute76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gutierrez. 5 stars!
Report | Print
Oct 04, 2024 -

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We’re thrilled to hear that Jorge provided you with professional and informative service while working within your budget. If you need any further assistance, feel free to reach out. We appreciate your business!

September 25, 2024

Fast, convenient location, & professional service. Really enjoy their relaxed waiting area, and their great food service. More

by Philbzn4678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Arguello
Report | Print
Sep 26, 2024 -

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We're delighted to hear that you appreciate our fast and professional service, as well as our convenient location. It's great to know you enjoy our relaxed waiting area and food service. Your comfort and satisfaction are important to us, and we look forward to welcoming you back soon!

September 04, 2024

When I arrived people were very pleasant at welc9ming. They have 3 waiting areas, place was very clean, great service. Friendly people and I enjoyed my time there. The Cafe is a plus! More

by Alejandrina S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kriger
Report | Print
Sep 05, 2024 -

North Park Toyota of San Antonio responded

Thank you for your fantastic review! We’re thrilled to hear that you enjoyed the welcoming atmosphere, clean facilities, and the friendly service. It’s great to know you made the most of our waiting areas and café. We appreciate your kind words and look forward to having you back again soon!

September 03, 2024

Great service was provided by Kevin. He was very professional. All of my service options were presented. Thanks More

by monicafarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
Report | Print
Sep 05, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re glad to hear that Kevin provided you with great service and professionalism, and that all your service options were clearly presented. We appreciate your feedback and look forward to assisting you again. If you need anything else, don’t hesitate to reach out!

August 29, 2024

Service Department was able to get me in & out the same day ! Another dealership wanted me to leave the car with them for 3 days to diagnose a check engine light. Leave the car for 3 days ?? What planet More

by Noeljtrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
Report | Print
Sep 03, 2024 -

North Park Toyota of San Antonio responded

Thank you for your feedback! We're glad to hear that we could provide you with a quick and efficient service, especially compared to the lengthy process at another dealership. We strive to offer timely solutions and get you back on the road as soon as possible. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

August 27, 2024

Great service did a good work and very professional great attitude from their staff and service manager More

by Lrecio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our team. We’ll make sure to pass on your compliments to the staff and service manager. If you need anything else, feel free to reach out!

August 22, 2024

Not sure why I keep coming back …just bought my 3 rd car here in the last 10yrs…service was bad…staff not helpful More

by Roba4211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicente
Report | Print
Aug 26, 2024 -

North Park Toyota of San Antonio responded

Thank you for your feedback. We appreciate your loyalty, but it’s disappointing to hear about your recent experience. We’re committed to providing excellent service and would like to address your concerns. Please reach out to Fred Duron or Ray Andrade, who will be able to assist you further and work towards improving your experience. You can contact Fred at fredd@nptosa.com or Ray at randrade@nptosa.com. Thank you for bringing this to our attention, and we hope to make things right.

1
...
3
4
5
...
85