2,021 Reviews of North Penn Mazda - Service Center
Unable to determine the issue My Mazda CX-5 is losing engine oil. I've had to add multiple quarts of oil during my time driving the vehicle. However, every time they check the oil My Mazda CX-5 is losing engine oil. I've had to add multiple quarts of oil during my time driving the vehicle. However, every time they check the oil for a change they tell me the oil is fine. I don't know what to think, but it feels more like they're trying to cover something up. More
Recall service Everyone was very nice and courtesy. Helpful and explained everything very thoroughly. One of the best customer service experiences I've had. Will de Everyone was very nice and courtesy. Helpful and explained everything very thoroughly. One of the best customer service experiences I've had. Will definitely go back again More
Great Customer Service From booking online to drop of and then being told the job is complete every step done with personal care and attention to getting your service done w From booking online to drop of and then being told the job is complete every step done with personal care and attention to getting your service done with quick and profesinaly as possible while taking time to make sure you the customer have a great expierance More
Warranty recall and first service I was thrilled with the video technology allowing me to be kept up to date on what was being done to my car. The technician thoroughly explained what I was thrilled with the video technology allowing me to be kept up to date on what was being done to my car. The technician thoroughly explained what had been completed and did an excellent job with the car. Thank you! More
Great service, staff always super nice and friendly. Took advantage of early Saturday service hours and stopped in for a nail in my tire. In and out in less then an hour. Again Caitlyn was super attentiv Took advantage of early Saturday service hours and stopped in for a nail in my tire. In and out in less then an hour. Again Caitlyn was super attentive to my issue and professional. She even offered to wash my car afterwards. Great service. It's was nice to see the staff approach me to say hello while I was waiting. More
Service on CX-9 I dropped my car off in the morning for its first service and it was ready in the afternoon. The staff was helpful and answered any of my questions. T I dropped my car off in the morning for its first service and it was ready in the afternoon. The staff was helpful and answered any of my questions. They were able to accommodate a late request by me over the phone to perform state inspection and emissions test. More
Exceeded expectations Had a great experience. Everyone was very helpful and i was excited to see that the dealership had a shuttle service to take me home after I had dropp Had a great experience. Everyone was very helpful and i was excited to see that the dealership had a shuttle service to take me home after I had dropped my car off. More
Efficient & professional Employee proactively suggested that I have a state inspection done at the same time as the routine service even though the inspection was not due for Employee proactively suggested that I have a state inspection done at the same time as the routine service even though the inspection was not due for 3 months. Suggestion saved me money. More
Mazda Service Very quick and efficient also they clean your vehicle or give you a car wash voucher. The coffee and snacks are also a nice addition Very quick and efficient also they clean your vehicle or give you a car wash voucher. The coffee and snacks are also a nice addition More
Satisfactory Service Always love visiting my Mazda Family. Their service is impeccable. Thank you to all that work there. You really know how to make someone feel welcome! Always love visiting my Mazda Family. Their service is impeccable. Thank you to all that work there. You really know how to make someone feel welcome!!! . More