North Penn Mazda - Service Center

Wil had great communication and kept me up to date on everything going on with my car. I love the text feature since it’s sometimes hard to talk on the phone while at work everything going on with my car. I love the text feature since it’s sometimes hard to talk on the phone while at work More

Great dealership offering outstanding customer service and delivery of on time finished product. Very convenient to work with. and delivery of on time finished product. Very convenient to work with. More

Very thorough, professional and addresses any potential issue quickly. Great customer service from the sales dept. to service! issue quickly. Great customer service from the sales dept. to service! More

Very friendly and helpful. Service representative found a way to save us $50 on the repair. Service representative found a way to save us $50 on the repair. More

Service Department is very caring, relaxed and thorough. And the video of the work done was amazing! Thank you. And the video of the work done was amazing! Thank you. More

I experienced professional service along with courteous personal service from everyone at the location. The shuttle service was needed and both drivers were friendly and polite. personal service from everyone at the location. The shuttle service was needed and both drivers were friendly and polite. More

The CS person Tim is very nice. He gathered all the information on my requirements and then he carefully choose a car and delivered it to me in a timely fashion. He gathered all the information on my requirements and then he carefully choose a car and delivered it to me in a timely fashion. More

Organized welcoming,accommodating expediting, preparedness no pressure felt,accurate timing,tech was on point,reasonable pricing. preparedness no pressure felt,accurate timing,tech was on point,reasonable pricing. More

Treated very well by staff. Not happy that part required for repair was not in stock and told that Mazda corporation could not supply a time frame for arrival Not happy that part required for repair was not in stock and told that Mazda corporation could not supply a time frame for arrival More

There was an issue during my inspection where I had to come back and something was found the second time but not the first. I wasn’t feeling very confident in the dealership, but they made good on it and come back and something was found the second time but not the first. I wasn’t feeling very confident in the dealership, but they made good on it and didn’t end up charging me for labor for one part. I’ve had no issues before this, though I have thought the prices were a bit high. That said, the service advisers were helpful and transparent and wanted to make sure everything was reviewed and that I was satisfied. More