Amanda Young
Amanda Young at North Penn Mazda

Amanda Young

Mazda Service Manager

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
454 Reviews

Dealership Experience

22 yrs, 1 mo

Industry Experience

22 yrs, 1 mo

Languages Spoken

English English

Employee Video

4.9

454 Reviews

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454 Reviews of Amanda Young

May 13, 2026

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Employee Rating

Caitlin was awesome, Her cummincation was great. I always recommend North Penn Mazda to everyone for Service and Sales. More

by mcdemay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

North Penn Mazda responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear Caitlin provided awesome service and kept communication clear throughout your experience. We truly appreciate your support and look forward to helping you again at North Penn Mazda for both Sales and Service!

May 10, 2026

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Employee Rating

Caitlin was her usual friendly, efficient, professional self. It is always an easy check-in with Catie. She arranged for a shuttle to return me home and get me picked up to get my car after service. Th More

by BMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis , Nick, Tom, Steve, Justin Hessler

May 11, 2026

North Penn Mazda responded

Thank you so much for your thoughtful and detailed review! We truly appreciate you taking the time to recognize so many members of our team. It’s wonderful to hear that Caitlin continues to provide the friendly, efficient, and professional service you’ve come to expect, and that the shuttle team — Nick, Tom, and Steve — helped make your visit comfortable and stress-free. We’re also glad Justin’s service video was helpful and that you enjoyed getting your vehicle back clean and ready to go. Team members like Will, Amanda, and our cashier work hard to make every guest feel welcomed, respected, and appreciated, so your kind words mean a great deal to all of us. Thank you again for your continued trust and loyalty. We’re always happy to see you and look forward to your next visit!

May 04, 2026

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North Penn Mazda and their team took care of me as a customer. They made sure I was 100% satisfied. More

by EDWARDIMBROGNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sell, Caitlin Landis, John Magarity Jr , Bret Townsend

May 04, 2026

North Penn Mazda responded

Hi Edward, Thank you for taking the time to share your experience! We’re glad to hear our team at North Penn Mazda took great care of you and made sure you were completely satisfied. That’s exactly the level of service we strive for every customer. We appreciate your support and look forward to seeing you again in the future!

April 30, 2026

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Unlike most car dealers, North Penn Mazda deals with honesty, integrity, openness, and full disclosure. They are much further from my home in Holland, PA than 2 other Mazda dealers, but I have visited t More

by TomS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

North Penn Mazda responded

Thank you so much for your thoughtful feedback! We truly appreciate you making the trip from Holland to work with us—it means a lot. Our team is committed to doing things the right way, with transparency, respect, and a straightforward process, so it’s great to hear that stood out to you. We’re glad you felt comfortable and well taken care of, and we look forward to continuing to serve you in the future.

April 15, 2026

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I recently took my car in for maintenance at North Penn Mazda, and the service was outstanding. The service advisors were professional, transparent about the work needed, and kept me updated throughout the More

by DMBEENER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 15, 2026

North Penn Mazda responded

Hi DMBEENER, thank you for the 5-star rating! We’re thrilled to hear that Tony, Amanda, Wil, and Caitlin provided the professional and transparent service we strive for at North Penn Mazda. Keeping you updated and comfortable with the work being done is always our top priority. We appreciate your business and look forward to seeing you at your next maintenance visit!

February 04, 2026

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I Appreciate the follow up I received from the Service Manager Amanda; she was great in trying remedy an initial miss understanding. More

by Mdelgiudice1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones , Wil Jones

Feb 06, 2026

North Penn Mazda responded

Mdelgiudice1, Thank you for taking the time to speak with me today. I am glad we were able to remedy your daughters vehicle quickly and under warranty for you! If there is anything you need in the future, please don't hesitate to reach out to me directly! Amanda Young North Penn Mazda Service Manager

January 07, 2026

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I will never take my vehicle anywhere else but North Penn Mazda. They are wonderful, the staff is terrific, informative and thorough. More

by JVORONIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jan 07, 2026

North Penn Mazda responded

Thank you so much for the wonderful review! We’re thrilled to hear that you’ve had such great experiences with our team. Our staff works hard to be informative, thorough, and welcoming, and it means a lot to know we’ve earned your trust. We truly appreciate you choosing North Penn Mazda and look forward to continuing to take care of you and your vehicle!

December 07, 2025

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Best Mazda Service and Parts Dept in the Industry! Justin Hessler technician went over and above More

by MSMOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones , Justin Hessler, John Ingram (Parts)

November 04, 2025

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Visit was splendid will do all my service here for any of my Mazda cars More

by KRISTOFERLYNCH
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Nov 04, 2025

North Penn Mazda responded

Thank you so much for your kind words! 🌟 We’re thrilled to hear your visit was splendid and that you’ll be trusting us with all your Mazda service needs. Our team looks forward to taking great care of you and your vehicles for years to come! 🚘💙

October 24, 2025

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Employee Rating

The team at North Penn Mazda is professional, knowledgeable and a pleasure to work with. Chris Chiartas made my car buying experience so easy! Thank you to the great people in sales and service a More

by RMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 27, 2025

North Penn Mazda responded

Thank you for the wonderful feedback! We’re thrilled to hear Chris and our North Penn Mazda team made your car-buying experience so easy. We truly appreciate your kind words and look forward to seeing you again for your future sales and service visits! 🚗💙

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