2,002 Reviews of North Penn Mazda - Service Center
5,000 service and updating vehicle with Apple Car Play Great service! Very helpful with provinding assistance with Apple Car Play on my Mazda 6. Service was completed faster than estimated time. Video fro Great service! Very helpful with provinding assistance with Apple Car Play on my Mazda 6. Service was completed faster than estimated time. Video from technician was helpful too. More
Srvice warranty work The team is so easy to work with. Accommodating my schedule by finding solutions that work for me. The work was done in less time than expected. It wa The team is so easy to work with. Accommodating my schedule by finding solutions that work for me. The work was done in less time than expected. It was really nice to ride around in a 2018 model even if it was only for a day. More
Brakes and oil change The Service Manager explained the estimated costs thoroughly, and the actual came in very close. The car was completed when promised, and the repair The Service Manager explained the estimated costs thoroughly, and the actual came in very close. The car was completed when promised, and the repairs seem to have solved the problem. The only issue is that their oil changes are extremely expensive compared to other places. More
Great Service I scheduled an early-morning appointment and waited for my car. I was taken on time and the work was completed ahead of schedule. The staff was friend I scheduled an early-morning appointment and waited for my car. I was taken on time and the work was completed ahead of schedule. The staff was friendly and the coffee is outstanding. More
best service I own many cars such as Mercedes, BMW, and Lexus, Honda, Toyota including Mazda but Mazda's service is one of the best. Mazda may not sell its cars ma I own many cars such as Mercedes, BMW, and Lexus, Honda, Toyota including Mazda but Mazda's service is one of the best. Mazda may not sell its cars many as Honda or Toyota but their service is far better. Mazda even have loaner service. I do not need to wait few hours at the dealership and Availability of loaner vehicle keep my work schedule on time. More
Good Service & Communication I am normally very satisfied with the service I receive at NP Mazda. This visit they forgot to reset the service reminder that pops up every time you I am normally very satisfied with the service I receive at NP Mazda. This visit they forgot to reset the service reminder that pops up every time you start the car...so that was a little disappointing. I think I have to return to the dealer to have this taken care of. Other than that, everything is good. Update: turns out resetting it is quite easy to do and Caitlin called me right away 👍 More
Mazda Miata - Service All personnel were courteous and professional. In for inspection and oil change, but found two other issues which were discussed, quoted and after my All personnel were courteous and professional. In for inspection and oil change, but found two other issues which were discussed, quoted and after my approval, were fixed. More
Easy. Painless. started with a warm greeting. followed by people that knew why i was there. asked if i had any other needs or questions. told me approximately when it started with a warm greeting. followed by people that knew why i was there. asked if i had any other needs or questions. told me approximately when it would be completed and how they would contact me. directed me to the driver that would take me to my place of work. called earlier than planned and had driver pick me up. More
Longer than usual wait but good service Time waiting for vehicle to be completed was a little longer than usual. About 2 hrs and usually it’s no longer than an hour for an oil change and ins Time waiting for vehicle to be completed was a little longer than usual. About 2 hrs and usually it’s no longer than an hour for an oil change and inspection. Other than that staff was very helpful and service was good. More
Thank You Electronic issue is fixed. Thanks to Wilkins Jones our Service Advisor. Will is on top of our Mazda CX5 requirements. Thanks for professional Repre Electronic issue is fixed. Thanks to Wilkins Jones our Service Advisor. Will is on top of our Mazda CX5 requirements. Thanks for professional Representatives like Will Jones More