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North Penn Mazda - Service Center

Colmar, PA

4.8
2,023 Reviews
Call Service Center (215) 822-1361

2,023 Reviews of North Penn Mazda - Service Center

Sort by
May 19, 2025

What really sets North Penn Mazda apart is their commitment to customer satisfaction. Even after the sale, they followed up to ensure everything was perfect. It’s rare to find a dealership that trul More

by WALTERS.PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025

Friendly and efficient Easy to work with, thorough, and fully resolved Happy with the experience More

by galenb
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
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May 12, 2025

Great service and prompt response from service representative. Satisfactory work done to replace battery under warranty More

by bkipnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

North Penn Mazda responded

Thank you so much for your kind words and 5-star review! We're glad to hear that our team was able to provide you with prompt service and take care of your battery replacement under warranty. Your satisfaction means a lot to us, and we appreciate you trusting us with your vehicle. If there's anything else we can assist you with in the future, don't hesitate to reach out!

May 12, 2025

Very efficient friendly service Easy to schedule an appointment Car was ready at expected time More

by davidrivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

North Penn Mazda responded

Hi David, Thank you so much for your kind words! We're glad to hear you had a smooth and efficient experience with our team. It's always our goal to make scheduling easy and ensure your vehicle is ready right on time. We appreciate your trust and look forward to serving you again in the future!

May 10, 2025

Quick response and turnaround time Job was done efficiently in the time allotted I was satisified More

by PPIUNTI
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Report | Print
May 12, 2025 -

North Penn Mazda responded

Thank you for the 5-star review! We're glad to hear you were satisfied with the quick response and efficient service from our team. It's always our goal to deliver quality work within the promised time. We appreciate your support and look forward to assisting you again in the future!

May 10, 2025

Satisfied with Mazda mechanics loaner car and sales personnel. Dealership is good. Thank u very much More

by taichibiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

North Penn Mazda responded

Thank you for your great feedback! We're happy to hear you were satisfied with our service, loaner vehicle, and sales team. It means a lot to know you had a positive experience with us. We truly appreciate your support and look forward to welcoming you back anytime.

May 10, 2025

Good service as always Good service, fast and everyone are very professional and helpful! I will be back for another service for sure More

by Beckyhsun
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Report | Print
May 12, 2025 -

North Penn Mazda responded

Hi Becky, Thank you so much for your wonderful review! We're thrilled to hear that you consistently have a great experience with our team. Providing fast, professional, and helpful service is what we strive for, and it means the world to know we've earned your trust. We look forward to welcoming you back for your next service visit!

May 08, 2025

I like the fact that the tech sends a customer a vid of updates repairs and recommendations.Everyone there is very nice.Diffrent from most places. More

by dogwood3208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025

Very helpful and professional. Thank you very much North Penn Mazda. Thank you very much More

by JENNAKATIS
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Report | Print
May 07, 2025 -

North Penn Mazda responded

Thank you so much. We truly appreciate your kind words and are so glad to hear that you had a helpful and professional experience with us. It means the world to our team at North Penn Mazda to know we could provide the service you deserve. Thank you very much for choosing us — we look forward to seeing you again! 🚗✨

May 06, 2025

the service seemed good on a routine oil change and tire rotation. I did not like being charged a fee for using my credit card. Please consider incorporating this fee into your service charges. I will NEVER More

by BROOKE.LEIBFREID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

North Penn Mazda responded

Thank you for your feedback and for choosing us for your recent service visit. We’re glad to hear the oil change and tire rotation met your expectations. We understand your frustration regarding the credit card fee. While this fee helps offset processing costs, we recognize that it can be inconvenient. Your suggestion to incorporate it into the service pricing is appreciated, and we will take it into consideration as we evaluate our policies. Your satisfaction is important to us, and we hope to continue earning your business. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out directly. Amanda Young Service Manager 215-822 1361 x 1329 amanda@northpennmazda.com

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