North Penn Mazda - Service Center

Always a great customer service experience. NP Mazda is respectful of our time, keeps us fully informed on status and performs only those services that are necessary. NP Mazda is respectful of our time, keeps us fully informed on status and performs only those services that are necessary. More

Caitlyn and the and the entire North Penn Mazda service staff that I interacted with were fantastic. Everyone was polite, kind and proficient. Genuinely a nice group of people. Great work Caitlin! staff that I interacted with were fantastic. Everyone was polite, kind and proficient. Genuinely a nice group of people. Great work Caitlin! More

Everyone is so friendly and they take the time to explain everything about the service. Great work as always! everything about the service. Great work as always! More

Service itself as always was professional. However, the prelim the nite before in collecting the loaner was not satisfactory. Pouring rain that nite and I had to walk outside to the loaner off However, the prelim the nite before in collecting the loaner was not satisfactory. Pouring rain that nite and I had to walk outside to the loaner office. This is not professional. GM when spoken to have me lip service which was unacceptable. I am in a customer driven industry, and that kind of unprofessionalism shouldn’t be acceptable by any dealership. More

Caitlin was very professional and very helpful. Everyone I dealt you was very good . Everyone I dealt you was very good . More

Efficient, attention to detail, friendly The dealership staff in the body shop were efficient, friendly, and paid strong attention to detail with my car. staff in the body shop were efficient, friendly, and paid strong attention to detail with my car. More

Wil is the best and keeps me informed. He is so helpful. The service is always done quickly and is excellent. I love the video I receive after my inspection. It's great that I can get a He is so helpful. The service is always done quickly and is excellent. I love the video I receive after my inspection. It's great that I can get a loaner car too More

Replaced transmission due to defect. Service was good. Loaner car was brand new. So far the new tranny is workin well. Staff was friendly and accommodating. Service was good. Loaner car was brand new. So far the new tranny is workin well. Staff was friendly and accommodating. More

Great service. Completed as promised. Will continue to use North Penn Mazda for our service needs. Completed as promised. Will continue to use North Penn Mazda for our service needs. More

The dealership provided the service I needed quickly. I didn’t have to wait long. I didn’t have to wait long. More