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North Penn Mazda - Service Center

Colmar, PA

4.8
2,000 Reviews

2,000 Reviews of North Penn Mazda - Service Center

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January 20, 2023

Will was professional, thorough, and a real asset to the dealership. The work was performed promptly and I'm pleased with the experience. We are a 2 Mazda family so we'll be back soon with the other CX-5. More

by PRTHOMPSON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

My service agent was very pleasant. Mechanic kept me informed of progress and made suggestions of work to be done. Car was ready at requested time. More

by Sandi.Frasqueri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

A professional video overview of repair needs was filmed and narrated by the mechanic and then texted to me. I thought that was awesome. More

by brian@mctague.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

Process always smooth, transparent and great service. Wil is positive and goes above and beyond. More

by GALLIO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

I am impressed. Best service I have had at any car dealer. Very complete and love the video received on work complete. More

by Michael Zima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

I waited while my car was serviced and the service department had me in and out in under an hour. My service advisor Wil Jones is second to none. Awesome customer service experience! More

by DKUTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Informative customer service that seemed to care about my issue and did their best to help. Extremely polite and friendly. More

by ricocpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

They are the most professional clean trustworthy dealer, i have ever dealt with. Great job north penn More

by Jm.peruggia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chiartas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Love the video description of work being done and suggestions of worked needed now and at a later date. More

by Khiem
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Always professional, courteous and fast. Every time I have to put my vehicle for maintenance, they take great care and explain everything in detail. More

by jfrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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