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North Penn Mazda - Service Center

Colmar, PA

4.8
1,986 Reviews

1,986 Reviews of North Penn Mazda - Service Center

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January 03, 2023

Best service department in the industry. From setting an appointment to completing the work they do a great job. More

by MMARANO2314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

Very efficient service and great communication. Loaner request was fulfilled quickly and I was given regular updates on the service More

by Yuelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Always courteous and professional service. The work done has always been extremely good, and the providing of loaner vehicles has been accompanied by excellent service More

by johnlarry961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Excellent service, pleasant service agent and appreciate the loaner. And the car wash is a great perk!!! Happy New Year!!!! More

by AJACHLOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

I bought my car at the old Sussman agency that is now called Rosenthal. But I like your agency so much better and that’s why I’m doing my service with you guys do a great job and I will buy all my future More

by iqdriving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2022

Catie, Wil, and Amanda are some of the best customer advocates you can meet! They are helpful, insightful and genuinely get to know their customers! More

by PAUL.CULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sheehan
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Technician was professional and efficient. Waiting room comfortable. Appointment made convenient to my schedule. Done More

by tenrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

I had my car in to be detailed to get it ready for the ravages of winter weather. They did an excellent job. My 8 year old car looked brand new. They provided transportation both ways for me while the car More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay and Shane
Dec 23, 2022 -

Carolyn responded

Great doing business with North Penn Mazda

December 21, 2022

The service managers are always pleasant and explain needed repairs.They have a comfortable waiting room and inside drop off area. They also provide a video analysis of your car and the work to be perfo More

by Joe K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Everyone was very helpful and kind. They communicated the process and costs up front, which allowed for no surprises. Film with tech was fantastic! More

by Mkvhorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
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