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North Penn Mazda - Service Center

Colmar, PA

4.8
2,009 Reviews

2,009 Reviews of North Penn Mazda - Service Center

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November 18, 2022

Excellent service I love the fact they show you a video. Everyone is always very helpful More

by JODYNKARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Everyone you encounter at NPM is friendly and helpful. I must single out Wil Jones for special commendation. It's always a pleasure to see him behind the service desk. More

by fehmann
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

They were friendly, professional and efficient. I knew how long it would take and how much before they even started More

by STACY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2022

Kate welcomed me into service after a I had an unfortunate accident. Got me a quote right away ordered my parts and scheduled me back in to get the work done. Work was great service advisor was fr More

by Dianej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Dianej responded

North Penn Mazda’s service department does excellent work, friendly and fair.

November 13, 2022

The service performed on my Mazda was first class all the way - dealer accommodated all of my needs and entire experience was without any issues More

by rmlam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

The support staff and technicians are friendly and helpful. I did run into a recent issue when my car had some work completed, and when it was returned, I had an oil leak that was not there before. I More

by EHF1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner Department
November 11, 2022

North Penn Mazda provides quick, friendly service and easy monitoring of your cars service progress More

by RONLANDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

Best dealership I have ever used ! !!! Great customer service!!! The staff and technicians are easy to deal with!!! More

by COZER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Always on time and best workmanship ever. Will keep coming back to this dealership, and recommend to my friends . More

by pgtravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Great service department. They give you free loaners and even take videos or your car for you! More

by Bill F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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