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North Penn VW

Colmar, PA

Overview
Employees
Reviews
Vehicles
4.8
3,566 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 45 years and our award-winning sales, parts and service department is ready to help you with all of your new and used vehicle and parts and service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, Passat, CC, Golf, Eos, GTI, Beetle, Beetle Convertible,Tiguan or Touareg models near Langhorne,Doylestown,Pottstown, Reading, Norristown, and Philadelphia today. For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have. If you're looking for a Volkswagen Touareg, Tiguan, or Golf, Jetta, Passat in Philadelphia, Reading, Trenton, Norristown or Allentown, view our selection of new and certified pre-owned cars, wagons, vans, and SUVs.
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165 Bethlehem Pike

Colmar, PA

18915

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Showing 3,566 reviews

February 12, 2024

My car arrived without damage. It was damaged while there; however, the manager denies damage even though video footage shows the car arriving to the shop without damage. More

by cmorganheira27
Recommend Dealer
No
Employees Worked With
Jesse McDonough
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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Feb 13, 2024 -

North Penn VW responded

Hello Ms. Morganheira, I apologize that you found damage on your Jetta after picking up from being service and washed. As we've discussed, I and several others have reviewed security camera videos. The damage is present and shown in video before the vehicle is pulled into our service shop and also pictured in the technician's inspection video he sent you. The photos taken after the car was washed have visible markings in an orange color which you will not find anywhere on our property. This damage was present before we serviced the vehicle and not caused by North Penn Imports or it's employees. Sincerely, Ken Benton Service Manager

Feb 14, 2024 -

cmorganheira27 responded

Hi Ken, Per discussion, you stated the other staff member that reviewed the video did not see the damage on the vehicle when the vehicle is pulled into your service. You proceeded to blame the quality of the video as to why damage is not seen, even though the fact is that damage is not seen when the car arrives. The mark is brown, not orange. My car was not damaged prior to arrival to North Penn Imports. The damage was present when I picked up my car, after you serviced the vehicle. Sincerely, Cristina

February 11, 2024

Cool Greg was great! Very responsive to our needs.. John also was great, they both stayed after hours to finalize the deal. I couldn't be happier with my new car. Thank y More

by SJ_2906
Recommend Dealer
Yes
Employees Worked With
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Balassis
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February 11, 2024

Great they always give me good service. Thanks so much for keeping my car running at 167000 miles and climbing. More

by mmaravillas
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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February 11, 2024

Excellent customer service. My new car was waiting for me when I arrived at the dealership. More

by WALKME1220
Recommend Dealer
Yes
Employees Worked With
Jeff Applegate, Jeff Applegate
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February 10, 2024

There are great They care about customers and they provide all the information you need to know More

by djab.mohammedsalah
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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February 10, 2024

Always get the service done efficiently. And if something takes longer than expected, they help me with a loaner and keep me updated throughout the process More

by ALYSSAHANSBERRY
Recommend Dealer
Yes
Employees Worked With
Sara and Erin
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February 10, 2024

Always efficient and communicative. If work has to be delayed or there is a problem, they compensate me somehow with a loaner or something More

by ALYSSAHANSBERRY
Recommend Dealer
Yes
Employees Worked With
Sara
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February 10, 2024

Always a great customer experience! Great service, pricing and they value your time, trying to get you out of there as soon as possible. A+ More

by MIKELOWELL
Recommend Dealer
Yes
Employees Worked With
Ken Benton
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February 10, 2024

Professional and very polite She answered all my questions and gave me options I was not aware of. More

by JOE CASEY
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
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February 10, 2024

Very knowledgeable and fast They understood what I needed and helped me get a new car quickly More

by EZSAYAG96
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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