Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

North Penn VW

Colmar, PA

Overview
Employees
Reviews
Vehicles
4.8
3,575 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today! For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
Contact Dealership
View Awards

165 Bethlehem Pike

Colmar, PA

18915

Directions

By Type

Showing 3,575 reviews

February 14, 2024

Fast and great service Good good good Good good good Good good good Good good good More

by DAVID
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
Report | Print
February 14, 2024

They always make me feel comfortable, they listen to my questions and provide valuable and accurate information to help me make decisions about how best to care for my car More

by Jimbeury
Recommend Dealer
Yes
Employees Worked With
Erin
Report | Print
February 14, 2024

All team members are very helpful people and very nice. They are always to help me and they never disappoint me. They do great work! More

by KONRAD.NOWORYTA
Recommend Dealer
Yes
Employees Worked With
Erin
Report | Print
February 13, 2024

State inspection, 20k maintenance, fixed front grill displacement. Did wire harness recall update. Checked car. Did not agree that wipers needed replacing which they say every time I come. More

by macman2
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
February 13, 2024

Never any problems. I would never hesitate to recommend North Penn Volkswagen Service and sales to anyone. More

by Steven Anthony Londino
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
Report | Print
February 13, 2024

NPVW has been my dealer to go to for 30+ years! They are impeccable, knowledgeable, trustworthy and truly wonderful human beings. I would rate them 10+!!! More

by J_MONGEAU/RAGAN
Recommend Dealer
Yes
Employees Worked With
Jeff Applegate, Jeff Applegate
Report | Print
February 13, 2024

The experience has been going well. Outside of paying for loaner vehicles, the service is good, and the employers are well mannered. More

by tq2
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
Report | Print
February 13, 2024

Easy to schedule, quick service, and Jesse was very helpful and kept me in the loop. More

by MERE.MACKENZIE
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
Report | Print
February 12, 2024

Excellent service and very knowledgeable Everything was explained carefully and I was offered options Great job More

by TADMOUSE
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
Report | Print
Feb 12, 2024 -

TADMOUSE responded

Yes that’s what happened

February 12, 2024

My car arrived without damage. It was damaged while there; however, the manager denies damage even though video footage shows the car arriving to the shop without damage. More

by cmorganheira27
Recommend Dealer
No
Employees Worked With
Jesse McDonough
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
Report | Print
Feb 13, 2024 -

North Penn VW responded

Hello Ms. Morganheira, I apologize that you found damage on your Jetta after picking up from being service and washed. As we've discussed, I and several others have reviewed security camera videos. The damage is present and shown in video before the vehicle is pulled into our service shop and also pictured in the technician's inspection video he sent you. The photos taken after the car was washed have visible markings in an orange color which you will not find anywhere on our property. This damage was present before we serviced the vehicle and not caused by North Penn Imports or it's employees. Sincerely, Ken Benton Service Manager

Feb 14, 2024 -

cmorganheira27 responded

Hi Ken, Per discussion, you stated the other staff member that reviewed the video did not see the damage on the vehicle when the vehicle is pulled into your service. You proceeded to blame the quality of the video as to why damage is not seen, even though the fact is that damage is not seen when the car arrives. The mark is brown, not orange. My car was not damaged prior to arrival to North Penn Imports. The damage was present when I picked up my car, after you serviced the vehicle. Sincerely, Cristina

1
...
38
39
40
...
358