11 Volkswagen Dealers near 18915near 18915

I waited while they serviced my Jetta, and it was - SCOTTRCONTI

I waited while they serviced my Jetta, and it was completed in the amount of time they had estimated.

One of the simplest, most transparent, and smoothest - Ryan

One of the simplest, most transparent, and smoothest purchasing experiences I’ve ever had. From the first point of contact to driving off the lot, I could not have been more pleased. I particularly would like to acknowledge Lucas, my sales rep, who was the most responsive and pleasant rep I’d ever purchased from, and Andy for going above and beyond in working out a great deal for me on my Porsche Cayenne. These guys were incredible to work with.

He did a good job. - 71mitchellwj

He did a good job. They were very professional. The service was excellent. The refreshments were great

Great service from great people! - Roxie111

Great service from great people!! Comfortable atmosphere with courteous and respectful employees!! All around great experience!!

Everyone was very friendly and courteous it was a - Mikerosto

Everyone was very friendly and courteous it was a painless experience to buy the Tiguan And they are going to deliver it to me tomorrow

For years I have been taking my Golf to have it serviced - sb5632

For years I have been taking my Golf to have it serviced there. They are very careful and responsible, They don't push to do repairs you are not ready to do, but they warn you and advise you well. People are very friendly.

Here's a more concise version that still says everything - jonesy311c

Here's a more concise version that still says everything you want to say and puts the spotlight where it belongs: on Cole and Peter. ⭐⭐⭐⭐⭐ Before scheduling my appointment, I read several reviews about Ciocca Volkswagen, and honestly, I was a little hesitant. After my experience, I felt it was important to share a different perspective because it was nothing like I expected. Ciocca is about an hour from my home and isn't the closest Volkswagen dealership to me. I only scheduled my appointment there because they had the earliest availability. I'm genuinely glad I did. From the moment I arrived, I was treated with professionalism, courtesy, and respect. My service advisor, Cole, was exceptional. He listened to every concern I had, kept me informed throughout the day, explained everything clearly, and made sure I understood exactly what was happening with my vehicle. As someone who has worked as a technician, service advisor, and service manager, I know how demanding that job can be. Cole handled everything the way I believe great customer service should be handled, and he earned my trust. I also want to recognize Peter in sales. I wasn't there to buy a vehicle, but while I was waiting, he went out of his way to spend time with my two-year-old daughter, Giada, and help keep her entertained. That wasn't his responsibility, but it made a long day much easier for both of us. Small acts of kindness like that leave a lasting impression. I do have a few suggestions, but none of them reflect on Cole or Peter. During my appointment confirmation call, I felt like it was unusual that I planned to wait for the repair. I knew it would take most of the day because of warranty approvals and the work involved, and I was perfectly happy to wait if it meant the repair was done correctly. I would also love to see loaner vehicles offered for longer repairs, along with complimentary vehicle washes after service. The waiting area could use a little attention as well. One of the benches appeared to be broken, and I noticed some expired snacks in the vending machine, which I know is likely managed by a third-party vendor. Those are all minor improvements. What mattered most was how I was treated, and the people at Ciocca exceeded my expectations. I originally chose Ciocca because they had the first available appointment. I'll continue making the hour drive because of the people. Even though there are Volkswagen dealerships much closer to my home, Cole's professionalism and Peter's kindness earned my trust and my future business. I sincerely hope they receive the recognition they deserve because employees like them are the reason customers come back.

Great customer service. - kochanowicz.glenn

Great customer service. Mac is the best salesman. Quality vehicles. Wynn is a solid dealership.

Unethical sales practices to coheres a customer into - T

Unethical sales practices to coheres a customer into finalizing a sale . Received conflicting information from different individuals involved in the sales process

Thank you David Pittman at Burlington VW Rt 130 for - E. S.

Thank you David Pittman at Burlington VW Rt 130 for making it happen. I wanted a Tiguan 2.0ts and he made the whole process a piece of cake. "Today was a good day."

Fred Beans VW is the perfect example of why people hate - cpayne44

Fred Beans VW is the perfect example of why people hate going to dealerships. What a rip off! $433 for a simple Jetta battery replacement. $135 in labor? $296 for the battery? No credit for the battery core AND they charged $22 to dispose of the battery. Hold on to your wallet if you get service here. BUYER BEWARE.