North Penn VW - Service Center

The only complaint we have about this dealership is the length of time it takes to get an appointment. We’ve been purchasing vehicles exclusively from North Penn since the early 80’s and it takes longer an length of time it takes to get an appointment. We’ve been purchasing vehicles exclusively from North Penn since the early 80’s and it takes longer and longer to get and appointment. More

Great professional service I had to bring the car in for two recalls. They did a great job (sending me a video) and they checked the vehicle too at no charge! I had to bring the car in for two recalls. They did a great job (sending me a video) and they checked the vehicle too at no charge! More

Thorough and fast I have only veen here twice, but both times I was greeted quickly and immediately taken care of. My favorite part is receiving updates about my car I have only veen here twice, but both times I was greeted quickly and immediately taken care of. My favorite part is receiving updates about my car via text. The technician also takes a video of the car so you can see what they are doing. I like the transparency that creates. My only complaint (and it's a tiny one) is it was cold in waiting area, but it was a chilly day and I was there for HOURS (by choice). More

Awesome experience! I had a great experience at my last service visit. I showed up for the express service because I didn’t have an appointment. Jesse was very knowledgea I had a great experience at my last service visit. I showed up for the express service because I didn’t have an appointment. Jesse was very knowledgeable and was able to make a recommendation of how to solve the loud noise my tires were making, as well as fit in my 60k service and ECM update. My GLI is running great and I couldn’t be happier. More

Professional Service was perfectly fine except they forgot to top off the coolant. An oversight I am sure. The wait was not too long. Good bye gets me over 25 word Service was perfectly fine except they forgot to top off the coolant. An oversight I am sure. The wait was not too long. Good bye gets me over 25 words. More

Great Service We have been very satisfied customers for years. I highly recommend North Penn Volkswagen for new a new car purchase, the sales department is great an We have been very satisfied customers for years. I highly recommend North Penn Volkswagen for new a new car purchase, the sales department is great and I highly recommend the service department as well. More

Top notch and quite professional Had recall for gear shift. Also received help with separate issue. Very helpful in diagnosing oil pan issue. A satisfying experience for me which is r Had recall for gear shift. Also received help with separate issue. Very helpful in diagnosing oil pan issue. A satisfying experience for me which is rare these days. More

Fast express visit I had to have a headlight bulb replaced, really fast service, didn't even have time to finish the excellent free coffee they provide for all customer I had to have a headlight bulb replaced, really fast service, didn't even have time to finish the excellent free coffee they provide for all customers. More

Well run. My second North Penn VW, the service here is very professional. Only knock I have is that the techs will change the seat and mirrors even if they're j My second North Penn VW, the service here is very professional. Only knock I have is that the techs will change the seat and mirrors even if they're just driving in and out of the garage. More

Always excellent service As usual service was excellent. I had a check engine light repair, it was an unknown but was kept informed the whole way! Thanks all! As usual service was excellent. I had a check engine light repair, it was an unknown but was kept informed the whole way! Thanks all! More