North Penn VW - Service Center

Services my 2003 Passat ... since 2003 Erin and her team are superb. All work has been at a reasonable cost and any issues .. which are often minor ... are promptly addressed. I wouldn't h Erin and her team are superb. All work has been at a reasonable cost and any issues .. which are often minor ... are promptly addressed. I wouldn't have 130,000 miles on the car without NPVW. More

Magnificent Service Department I’ve always taken my Jetta to North Penn and have NEVER had an unfavorable experience. They are fast, thorough, and honest. My Jetta was purchased fro I’ve always taken my Jetta to North Penn and have NEVER had an unfavorable experience. They are fast, thorough, and honest. My Jetta was purchased from them and I’m so glad that choice was made almost 8 years ago. Some repairs required a longer than planned visit but North Penn arranged for rental car for me. If you’re a consumer wondering if you can trust this dealership. You Can. On a side note my son Has purchased 2 cars from them, still driving the 2nd purchased car from them, my sister had purchased 4 cars for different family members and I’m on my 2nd car from them. More

Relief visit Tracy was super helpful to help me and get me out in a short time. She is very professional and made my visit a good one. Tracy was super helpful to help me and get me out in a short time. She is very professional and made my visit a good one. More

The advice is clear and to the point, as always. Friendly, efficient, helpful, informative. No matter my questions or concerns, Erin always responds quickly, decisively, and responsibly. She helps m Friendly, efficient, helpful, informative. No matter my questions or concerns, Erin always responds quickly, decisively, and responsibly. She helps me secure the earliest possible service date and makes sure my transportation needs are met while my car is in service. More

Team Review The Service team was very clear on the repairs needed and communicated well with me. Really liked the live video walkthrough with the service tech The Service team was very clear on the repairs needed and communicated well with me. Really liked the live video walkthrough with the service tech More

North penn volkswagen has the best customer service Every time I bring my car in, they are so kind! I always feel that my car is in good hands and would never take it anywhere else. It’s easy to make an Every time I bring my car in, they are so kind! I always feel that my car is in good hands and would never take it anywhere else. It’s easy to make an appointment and they keep you informed and answers all of your questions. More

Excellent service Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpec Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpected surprises. Well run and organized service department and dealership. More

Top notch dealer. Very clean and organized dealership. They are top notch when it comes to service and sales. Very professional and knowledgeable staff. Fair prices a Very clean and organized dealership. They are top notch when it comes to service and sales. Very professional and knowledgeable staff. Fair prices and quick service. Would highly recommend them. More

Thorough and Expeditious Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have State Inspection/Emissions done while I was there as well. I took them up on the offer and once again I was pleased with the service and expeditiosness. More

Great service So professional - from check in to check out. Loved receiving the video from the technician summarizing his entire assessment of the car. While I wa So professional - from check in to check out. Loved receiving the video from the technician summarizing his entire assessment of the car. While I waited I had the chance to talk with sales about a potential new car for my husband. More