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North Plainfield Nissan - Service Center

North Plainfield, NJ

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42 Reviews

42 Reviews of North Plainfield Nissan - Service Center

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January 26, 2018

Really bad experience Don't trust Nissan North Plainfield they are a bunch of liers. I got Nissan Armada and I was told that I get free oil change for life but today after More

by Paty123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
April 01, 2017

Excellent Customer Service and Nice Staff I bought a new nissan rogue sl 2016 awd from this dealer and went for first service. Staff was courteous and nice. They were fast , efficient and hone More

by Jayanth Tanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cordero-Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tete (TH) Tetens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2016

very pleasent experience i was in and out of service dept. in less then I hour . the service manager was very professional and helpful. I live 10 minutes away from springfield More

by sal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cordero-Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tete (TH) Tetens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2016 -

North Plainfield Nissan responded

Thanks for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. North Plainfield Nissan (908) 755-6400

September 02, 2016

Awesome Services Leased a new rogue, lowest prices and they had like 50 of these rogues there at the place. small dealer, but best price I got from 4 dealers I called More

by Ismail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Handler, Vinni Lopes, Gissela Torres
Sep 06, 2016 -

North Plainfield Nissan responded

Thank you for the outstanding review! We are very happy that we were able to help you find the vehicle of your choice at a great price. We understand that finding the right car takes valuable time out of your day and we never want to waste our customers' time. We look forward to seeing you again in the future. North Plainfield Nissan (908) 755-6400

August 22, 2016

They re just the best I sent an email over asking about a specific used maxima I saw on their website, few seconds later I was texting back and forth with Pamela and Gisela More

by Arafat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gissela Torres, Pamela Campos
Aug 23, 2016 -

North Plainfield Nissan responded

Arafat, congratulations on your new purchase! It makes us happy to hear when customers leave our dealership happy! We are pleased to know that you were satisfied with your experience at North Plainfield Nissan. It helps us know we are doing a great job as a whole! North Plainfield Nissan (908) 755-6400

August 21, 2016

Liars!!! We delivered the vehicle to this company. The guys did not want to pay and lied about the damages. Lied to centraldispatch.com - stated they never rec More

by Bon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith at Paterson lot
Aug 25, 2016 -

North Plainfield Nissan responded

If you would like to discuss this matter further, please let us know! Hope to hear from you soon. North Plainfield Nissan (908) 755-6400

August 18, 2016

Nice People I looked online to look for a new Altima and the reviews were not too good, but they had the best prices and I called and spoke Vinni and he assured m More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinni Lopes, Brien Ram
Aug 23, 2016 -

North Plainfield Nissan responded

Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance. North Plainfield Nissan (908) 755-6400

August 17, 2016

unforgetable one My time with these people was an awesome one, i enjoyed their services so much. They were very helpful,gave me a great deal, very easy to deal with. T More

by akata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Harden, Robert Kantor
Aug 18, 2016 -

North Plainfield Nissan responded

We are happy to hear about your all around pleasant experience at North Plainfield Nissan! Enjoy your new car and if you have any questions or concerns, don't hesitate to contact us! North Plainfield Nissan (908) 755-6400

August 16, 2016

Honest Person Thank you Robson for the awesome service, you're the best. I can never forget how nice you are to your customers and also for the job done well. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robson Lopes
Aug 18, 2016 -

North Plainfield Nissan responded

Thank you for your kind review and 5 star rating John! Please let us know if there is anything else we can do for you! North Plainfield Nissan (908) 755-6400

June 08, 2016

Get Second Opinion Had issue with frequent misfires after this dealer changed spark plugs and ignition coils. Each subsequent repair guaranteed to fix problem (which I d More

by KMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager - Kevin
Jun 16, 2016 -

North Plainfield Nissan responded

Thank you for giving us the opportunity to service you. As a customer you are extremely important to us and we don't take feedback like this lightly. Please contact us immediately because we would like to find out how this was missed. We will make sure this does not happen in the future. We understand your time is important and for that we thank you for taking the time to write to us. North Plainfield Nissan (908) 755-6400

Jul 11, 2016 -

KMS responded

After another failed attempt at fixing the problem (swapped fuel injector to another cylinder, cleaned EGR and fuel injector), I was given the car back and told, once again, the problem was solved). Not so -- my new mechanic has finally narrowed it down (and was able to recreate the problem, which NP Nissan said they could not do. I cannot say enough how disappointed I am, as well as convinced that at least one of these repairs ($900 ECM was completely unnecessary).

Jul 28, 2016 -

KMS responded

As a follow up, I would like to add that the problems that I had with my car started after NP Nissan replaced the ignition coils and spark plugs. (Before the $2K head gasket repair and $900 ECM replacement). Although I brought this up each time I returned there, it appears no one checked on this. Damage was done to the connector from the wiring harness to the ignition coil. That was what was "missed" costing me time (each repair took days, not hours) and money. I can only guess how the connector got damaged in the first place.