North Shore Honda

Went above and beyond Matt Adler made my 3 days! That was a play on making my day. So, Sunday was my first time visiting North Shore Honda to potentially purchase not only Matt Adler made my 3 days! That was a play on making my day. So, Sunday was my first time visiting North Shore Honda to potentially purchase not only my first SUV but my first Honda as well. While test driving the CR-V there was an unknown noise that had me concerned (It ended up being a loose seat from the previous owner's frequent use). When I explained that I didn't like what I heard he and my salesman took my car for a ride with Matt listening for and finding the noise. He then promised that even if I didn't decide to purchase the car that his concern above making sales is the overall satisfaction and safety of North Shore Honda's customers. While going over the purchase price and the financing, I expressed that I needed a certain price frame in order to want to move forward. Not only did Matt say he would do whatever he could to get the price the closest to what I needed but he also offered an uncommon deal and made an immediate phone-call/demand to get a price for my car to be traded in. What made that special is that I knew that I would be lucky if I got anything for the car, but definitely didn't think that I'd get above $300 for my car but Matt got above and that price. I also arrived there a half hour before they were closing,with the thought that it wouldn't take that long to talk about price. To make sure I completely understood any and all questions that I had, Matt gave me all of the time I needed, which resulted in being there after closing time. At the point of leaving I thought for sure that he was beyond annoyed and would graciously rush myself, my grandfather and my uncle to leave but he also bought us all something to drink and didn't even seemed to be bothered by it. Yesterday I decided to move forward with purchasing the Honda CR-V. Today I had to go back to get a service done and once again. From yesterday to today, Matt went above and beyond what was necessary, by: giving me Motrin for my headache, helping me as he was "off the clock"/ heading home, and he also making sure I was completely satisfied. As I drove off, I joked that he didn't have to worry about me ever coming back again and he replied that it would be his pleasure if I did. Bill also went above and beyond for me. I might not ever have to go back but I definitely will recommend others to go. Sorry this was so long, but it was the least I could do to show my appreciation. More

A No-Stress New Car Experience This is the second car that I have purchased at NS Honda; and this time the experience was even easier. I decided to sell my car to them, and I got a This is the second car that I have purchased at NS Honda; and this time the experience was even easier. I decided to sell my car to them, and I got a good deal. I also got a great price on my new car. The closing day was quick and easy, with very little stress. I drove home with my new Honda Civic Hybrid with a smile on my face! More

Excellent Experience Overall This is our second experience with North Shore Honda within two years and l have to say it was yet again a great experience for our family. Our older This is our second experience with North Shore Honda within two years and l have to say it was yet again a great experience for our family. Our older daughter bought her first brand new car over a year ago from North Shore Honda and had such a wonderful experience with the staff there that our youngest daughter chose to follow the same route. She too had the same experience. The staff are so friendly and go out of their way to make the experience a pleasure for the whole family. Thank you to both Andrew, Eddie and Matt for your time and efforts, we truly do appreciate it. Andrew walked in the pouring rain and lightning on the day we arrived to view cars and helped to finalize everything on the day of pick-up. Eddie is such a friendly guy and went over all the possibilities for our daughter in regards to finances and Matt made sure the car was in perfect condition for pick-up. We will be back. More

A Great Experience Buying our car at North Shore Honda was a great experience. The salesman, Jim and the manager, Phil were very attentive to our needs. They really wa Buying our car at North Shore Honda was a great experience. The salesman, Jim and the manager, Phil were very attentive to our needs. They really wanted us to be happy. All the paperwork and finance process went very smoothly. There was no stress or pressure. I highly recommend buying a car from this dealership. In the future I am going to lease all my cars from North Shore Honda. More

Great Dealer/Great salesman John Shroeder made my purchase experience a very good one. This is the second car I purchased from him. Very courteous, very professional, highly re John Shroeder made my purchase experience a very good one. This is the second car I purchased from him. Very courteous, very professional, highly recommend. Andrew Perry showed me a used car. I didn't go that path but he was very courteous. More

Great Experience! I came in to purchase a used CR-V and had nothing but an excellent experience. Jay was great and helped us with any questions and concerns we had. I I came in to purchase a used CR-V and had nothing but an excellent experience. Jay was great and helped us with any questions and concerns we had. I'd recommend this dealership to anyone in the market for a Honda. More

Great Place Everyone was here was really nice and knowledgeable. I wasn't in the greatest spot financially for a new car and they worked with me to get me the rig Everyone was here was really nice and knowledgeable. I wasn't in the greatest spot financially for a new car and they worked with me to get me the right deal and in to a really great car. I cant say enough about how friendly Jim was, the salesman I worked with. I was in and out in only a couple of hours and that included selling my old car, drawing up a payment plan that worked for me and putting me in a brand new car. Thanks again NS Honda! More

Staying With The Best We are a multi-Honda household. We know we love Hondas and we know we love Phil Harvey. Thanks for always giving us straight talk and the best deal We are a multi-Honda household. We know we love Hondas and we know we love Phil Harvey. Thanks for always giving us straight talk and the best deal possible. Our experience at North Shore Honda was terrific. The staff is friendly and professional. We received personal attention from Jay Godsmark who spent several hours with us first telling us all about the Accord and its many new features not to mention the test-drive and then with the all the paperwork. We'll be back at North Shore Honda to see Phil and Jay in 6 months when the lease expires on our Pilot. More

John Barra This dealership is professional and friendly. They gave honest pricing without playing negotiating games. He and the sales manager explained options a This dealership is professional and friendly. They gave honest pricing without playing negotiating games. He and the sales manager explained options and were honest enough to tell us placed to verify their prices More

Best Car Buying Experience Ever! After being completely turned off by a dealership closer to home, we looked for alternatives. From the moment I called North Shore Honda and spoke wi After being completely turned off by a dealership closer to home, we looked for alternatives. From the moment I called North Shore Honda and spoke with Henry Neil, I knew it was going to be a completely different experience. He has been an absolute pleasure to deal with! He was warm, polite and professional in every encounter. There was no pressure to make a decision on the spot and he provided us with as much information as possible in order to make the most informed choice. I am so happy to have found North Shore Honda. After all my previous experiences elsewhere, I couldn't have imagined that car buying could be so pleasant!! I have already recommended them to others and I will certainly continue to do so. Thank you for such a pleasant transaction. More