North Shore Mazda
Danvers, MA
Filter Reviews by Keyword
By Type
Showing 1,120 reviews
Great Experience!! I bought my car from Donovan and it was great from the start. He was really concerned about what I was looking for and about selling me the perfect c I bought my car from Donovan and it was great from the start. He was really concerned about what I was looking for and about selling me the perfect car that fit my needs. I ended up getting a 2015 Mazda CX-5 and couldn't be happier with my decision to buy the car, or buy it from Donovan. I highly recommend him to anyone looking to purchase a car. You can tell her cares about you as a person and not just about the sale. More
It was very good and smooth. I have never been to North Shore Mazda before but I enjoyed working with Dmitriy when purchasing my new vehicle. He listened very well and we made a d I have never been to North Shore Mazda before but I enjoyed working with Dmitriy when purchasing my new vehicle. He listened very well and we made a deal. More
A Good Experience I recently purchased a CX-5 at the North Shore Mazda. My experience was nothing short of ease and simplicity. My salesman Tony Pasuy was more than a I recently purchased a CX-5 at the North Shore Mazda. My experience was nothing short of ease and simplicity. My salesman Tony Pasuy was more than accommodating and made sure I understood the car thoroughly. I highly recommend trying this dealership out before any others. More
Excellent service Bought my 2010 Mazda 3 from Donovan Dodge. He was great to work with and I would absolutely go through him again to purchase a vehicle. Highly recomme Bought my 2010 Mazda 3 from Donovan Dodge. He was great to work with and I would absolutely go through him again to purchase a vehicle. Highly recommend him as a salesperson! More
Exceed expectations I made a deal with Dmitriy. He was very professional and straight to the point so the deal was nice and easy. I can recommend Dmitriy for anyone. I made a deal with Dmitriy. He was very professional and straight to the point so the deal was nice and easy. I can recommend Dmitriy for anyone. More
Would buy a car there again without question. I have been driving the same car for 10 years when it suddenly died on me. I had visited 4 or 5 dealerships. All of them left me angry, frustrated I have been driving the same car for 10 years when it suddenly died on me. I had visited 4 or 5 dealerships. All of them left me angry, frustrated and annoyed. Even when I came in to specifically tell them which car I wanted to drive I got a run-around, a sales interview, etc. North Shore Mazda was different. Their sales people are more like customer service reps. I had called ahead and spoken to Teresa and asked to test drive a car that I knew I was not going to buy, but they had one I would have at their Wellesley store I was interested in. She said no problem, come on by. She referred me to Diomar. In a very no-pressure way Diomar showed me the car and we went through all the differences between this model and the one I wanted to see. We talked about it and I asked them to bring up the car from Wellesley -because they didn't treat me like the other dealerships I was more inclined to do business with them. The car was great and exactly what I wanted. Richard McNeil the Sales Manager was very understanding of my situation and we worked out a reasonable deal. He also spent some time fixing minor issues on the car that were not deal-breakers but at the same time showed his commitment to customer satisfaction. Dan McBride the Sales Manager was also very helpful. Overall my experience at North Shore Mazda was great and I look forward to future interactions with them for service and eventually purchasing another vehicle in the future. I would highly recommend Teresa, Diomar, Richard and Dan to you. More
Excellent Service Donovan provided excellent customer service. He was very knowledgeable about the Mazda 3 I purchased and easily answered all my questions. The deal w Donovan provided excellent customer service. He was very knowledgeable about the Mazda 3 I purchased and easily answered all my questions. The deal went very quickly and smoothly which is want I wanted most. I'll probably be looking for another car in about a year and will definitely be calling Donovan when I do. More
Friendly Service Writing this review on behalf of my father. Donovan was a very friendly dealer and showed outstanding service despite the language barrier (My dad's u Writing this review on behalf of my father. Donovan was a very friendly dealer and showed outstanding service despite the language barrier (My dad's understanding of English was proficient, but he wasn't good at understanding complicated explanations) Upon arrival of picking up the car, Donovan was extremely helpful and even showed me features of the car that I would have to figure out in the manual. Thank you! More
Great Service Duarte provided great customer service. He was able to answer any questions I had regarding the car and made sure to keep in touch and give updates du Duarte provided great customer service. He was able to answer any questions I had regarding the car and made sure to keep in touch and give updates during the car buying process. He made it easier for my family and I by delivering the car to my house when we could not go pick it up. I truly appreciate Duarte help and service. More
good sales bought our first mazda, 2015 cx-5, our sales man frank was wonderful. he knew everything about the car, show us all the features. he was not pushy an bought our first mazda, 2015 cx-5, our sales man frank was wonderful. he knew everything about the car, show us all the features. he was not pushy and found us the car with the features the we wanted. More