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North Shore Mazda
Danvers, MA
1,116 Reviews
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Showing 1,116 reviews
November 14, 2014
Thank you Dacota I was looking for a specific few vehicles, and happened to find one at North Shore Mazda. I was not planning on visiting their facility - in fact, it I was looking for a specific few vehicles, and happened to find one at North Shore Mazda. I was not planning on visiting their facility - in fact, it was totally off of my radar. I know people's time is valuable, and I do not like to waste it. As I said, I was looking at a few different vehicles, and wanted only to examine each, and if I thought they would suit my needs I would then consider a test drive.. I went to another dealership first. I explained my situation to one of their salespeople. He went and got the keys - and a dealer plate. OK - looks like we're taking a test drive. When we returned I reiterated that I was NOT in a position to buy at the present time, to which he replied "Yeah - we've heard that before". He basically WOULD NOT LET ME LEAVE. Asked me three ways from Sunday if there was ANY WAY i'd consider buying then. Ugh. I then went to NSM with my hackles up. I walked in and was introduced to a sales associate by the name of Dacota DiGiovanni. She was a pleasure to work with. She made the car available, I decided it may be the one, and we took a test drive. I told her I was interested, but I had one more vehicle to check out, and she respected that... and that was it... no sales pressure, nothing. I examined the other vehicles, determined that NSM's particular car was the right one for me, called to see if it was still available (it was), went back and made the deal.. I would go back to NSM in a heartbeat. Dacota and the entire staff were just great. More
by MMMiguelito
Employees Worked With
Dacota DiGiovanni
Helpful November 10, 2014
Easy fair deal. Great sales rep. I first went in saying that I was doing research and wouldn't be ready to by for a couple of weeks. Tony Pusay treated me with the utmost respect and I first went in saying that I was doing research and wouldn't be ready to by for a couple of weeks. Tony Pusay treated me with the utmost respect and in no way tried to get me to "buy today". He listened and understood my situation and helped me to find a vehicle that met my specific needs. A couple of weeks later when I was ready to purchase, I was offered a great price first time and didn't feel pressured or needing to haggle on price. I was offered a great price right up front. The document processing and vehicle prep were outstanding. Perhaps my best auto purchasing experience. More
by rickzzz
November 10, 2014
Great friendly service!!! After looking online for a specific model of car, I went unannounced to North Shore Mazda at Salem, and a Sales Consultant, Duarte, received me as a f After looking online for a specific model of car, I went unannounced to North Shore Mazda at Salem, and a Sales Consultant, Duarte, received me as a friend. Duarte worked diligently to complete my registration in a timely manner, as well as Jovan to get me the best finance deal possible. Excellent service!!! More
by VMalave
Employees Worked With
Duarte Bettencourt, Duarte Bettencourt
November 09, 2014
Great experience to purchase a new 2015 Mazda 3 After searching online, I went to North Shore Mazda to purchase a new 2015 Mazda 3. Sales consultant Duarte Bettencourt showed me the inventory, but t After searching online, I went to North Shore Mazda to purchase a new 2015 Mazda 3. Sales consultant Duarte Bettencourt showed me the inventory, but there is no 2015 model I wanted. They located a new car which I wanted at another dealership right away. Last Saturday, I went to North Shore Mazda again to test that new car. Duarte was very patient to show me all the functions of this new car and explained to me in detail of all the services at North Shore Mazda. After I purchased my 2015 Mazda 3, Durarte worked diligently to complete my registration in a timely manner and followed up me. I had an excellent experience to purchase my new 2015 Mazda 3 with Duarte at North Shore Mazda. Thank you, Duarte! More
by Liu111
Employees Worked With
Duarte Bettencourt
November 05, 2014
Great service, great overall experience!! I was looking to buy a new Mazda 3, and found great reviews on North Shore Mazda, couldn’t have picked a better dealership to go to. Great service an I was looking to buy a new Mazda 3, and found great reviews on North Shore Mazda, couldn’t have picked a better dealership to go to. Great service an my sales consultant Dacota DiGiovanni was great. More
by n_desrochers3517
Employees Worked With
Dacota DiGiovanni
November 04, 2014
Great service, will be back again I recently returned my Mazda 3 lease to North Shore Mazda in Salem. I was very concerned about having to go to Salem during Halloween, but even with a I recently returned my Mazda 3 lease to North Shore Mazda in Salem. I was very concerned about having to go to Salem during Halloween, but even with all the insanity, I would not have done it any differently as Dmitriy Rutman greeted me and within 24 hours put me in a 2014 new lease. Saved me money each month. Excellent service. I've been with Mazda now for over 11 years and plan to return in another 3. More
by philhopkins
Employees Worked With
Dmitriy Rutman
October 31, 2014
Silky Smoothe Transaction Started looking at new cars, realized not best investment for me personally. Dimitri immediately switched gears and got me into a perfect used Mazda t Started looking at new cars, realized not best investment for me personally. Dimitri immediately switched gears and got me into a perfect used Mazda that better fits my needs More
by traveljake
Employees Worked With
Dmitriy Rutman
October 29, 2014
Great Service, great management, great sales rep Duarte Bettencourt was great and I would recommend him. He was very helpful and friendly and courteous. Not pushy and honest sales rep. Thank you Duarte Bettencourt was great and I would recommend him. He was very helpful and friendly and courteous. Not pushy and honest sales rep. Thank you More
by Steve Quartarone
Employees Worked With
Duarte Bettencourt, Dan McBride, Donovan Dodge
October 29, 2014
Dmitriy = the man; if you're thinking Mazda, go to NS Mazda I was after a CX5 and I wanted a stick shift. I researched the price through USAA and received a referral to North Shore Mazda. I was introduced to Di I was after a CX5 and I wanted a stick shift. I researched the price through USAA and received a referral to North Shore Mazda. I was introduced to Dimitriy and he went about the process like we were old friends. Made it easy and even enjoyable. All good. Thanks also to Greg and Javon for their help. More
by bryandp
Employees Worked With
Dmitriy Rutman
October 28, 2014
NS Mazda and Dmitriy Rutman, "Excellent" Found a great CX9 through NS Mazda in Salem, MA and had an excellent salesperson in Dmitriy Rutman who met all of our expectations in our automotive h Found a great CX9 through NS Mazda in Salem, MA and had an excellent salesperson in Dmitriy Rutman who met all of our expectations in our automotive hunt and really feel that we got a fair deal and a no pressure sale. Thank You Dmitriy and NS Mazda. Mark and Tanya Dickson Manchester , MA More
by Dealreview
Employees Worked With
Dmitriy Rutman
