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Northridge Toyota

Northridge, CA

4.9
806 Reviews
The employees of Northridge Toyota have been serving the transportation needs of the city of Northridge and the San Fernando Valley for three decades. We are committed to giving you an excellent customer experience every time. Northridge Toyota has also contributed to a number of local and non-profit organizations thoughout the San Fernando Valley. We welcome you to become a part of the Northridge Toyota family.
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19550 Nordhoff St

Northridge, CA

91324

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Showing 806 reviews

December 27, 2023

Para Falco Toyota Graciassss por su Excelente y Amable Servicio y Trato Profesional Graciassss 🥰🥰 good More

by maritzabea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Northridge Toyota responded

Apreciamos sinceramente sus comentarios positivos sobre su excepcional experiencia como concesionario.

December 23, 2023

Falcón was extremely informative with each vehicle he showed me. He took his time to make sure I picked a car that was the best fit for me. Very thankful for his services, he made buying a car less stres More

by Cindia Hidalgo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marek Gajewski
Jan 02, 2024 -

Northridge Toyota responded

We genuinely value your positive feedback regarding your exceptional dealership experience. Taking the time to share your thoughts with us is greatly appreciated, and we are truly delighted to hear about your satisfaction.

December 15, 2023

Falcon was amazing! Kept calm and was patient with us. We had a million questions and he was able to get us a great deal with a smile on his face. We appreciate his grea More

by brendaherrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alonzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northridge Toyota responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team provided excellent customer service and helped you secure a great deal. It's our goal to ensure our customers feel comfortable, and we appreciate your patience and trust.

December 15, 2023

Great seller. I didn’t thought I will buy a car tomorrow but he give us a very good deal and he was great More

by dorinar91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northridge Toyota responded

Thank you for your positive feedback! We're delighted to hear that our team provided you with a great deal and made the car-buying experience enjoyable.

December 08, 2023

Will most likely screw you over. Doesn’t manage his team well. The staff is friendly but it’s a front. Had to pay a real mechanic to do work they claimed to do but did not. Please do More

by Don’tgohere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noel Orozco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Nessari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Valdivia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northridge Toyota responded

We appreciate your feedback and are genuinely sorry to hear about the challenges you faced during your experience at our dealership. Customer satisfaction and trust are of utmost importance to us, and we regret any inconvenience caused. To address your concerns and investigate the issues raised, we encourage you to contact GM@nortoy.com or at 747-356-8619

December 07, 2023

This manager, Michael Cristian, made me feel so small. It took me 5 times over the course of 2 weeks, through call text and email to find someone to get him on the line for me. And when he finally answere More

by cwiggins7910
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jonathan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Christian, Christina Andersen
November 26, 2023

This was a great experience! I appreciate it . Thank you for everything you did for me More

by ravi.rajan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Northridge Toyota responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 26, 2023

Employees were very professional and nice to work with. Great work with making the sale More

by cmolina1005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Northridge Toyota responded

We express our heartfelt gratitude for sharing your experience with us.

November 25, 2023

Falcon Toyota me brindó un buen servicio y sobre toda mucha comprensión y paciencia gracias More

by emanueljunioryohana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Northridge Toyota responded

Le expresamos nuestro más sincero agradecimiento por compartir su experiencia con nosotros.

November 22, 2023

Falcón Toyota fue muy amable y especifico en todo tiempo y se tomó todo su tiempo. More

by ggarduno333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Northridge Toyota responded

¡Estamos realmente agradecidos por su reseña de 5 estrellas! Sus comentarios significan mucho para nosotros y los apreciamos sinceramente.