Northside Ford

Our salesman, Neil, was great and made the purchase of our new Ford Bronco an enjoyable experience. our new Ford Bronco an enjoyable experience. More

We bought a truck from Northside through the internet. Korbie was very polite and professional, and answered all of our questions. Rhonda in Finance was terrific helping us with our cash purchase. Overa Korbie was very polite and professional, and answered all of our questions. Rhonda in Finance was terrific helping us with our cash purchase. Overall, a great experience. More

Maybe it was my research prior to arrival but, this was a very smooth and seamless transaction between my wife and I with Jason my salesperson (via internet) and Jaxon in financing. I never felt any pressure very smooth and seamless transaction between my wife and I with Jason my salesperson (via internet) and Jaxon in financing. I never felt any pressure to buy or upgrade and was given honest answers to any questions. Including letting me know my own finance institution was the better financing option. When it came to "add-ons" such as maintenance, warranty, etc. I was also left to make my own decisions (well informed by Jason & Jaxon) without any pressure to add unnecessary features. More

My last purchase was in 2016 at NSF, my 2016 F150 recently had hail damage repaired in 2024 and an issue due to a mistakenly wrong item ordered to replace my tonneau cover was discovered late due to recently had hail damage repaired in 2024 and an issue due to a mistakenly wrong item ordered to replace my tonneau cover was discovered late due to my health issues. Kevin Dorning (Parts Sales - directed me to Robert Jones), Mike Bayer (Service Director - stepped up to assist Mr. Jones due to ongoing meetings) and Robert Jones (Service GM) made the purchase Right for this happy customer! The right people are at the right positions at this dealership! I will definately use this dealership again to purchase my next vehicle! More

I highly recommend Northside Ford. Emil was my salesman; he was friendly, knowledgeable and made the daunting experience of finding a car a fun and easy one! I can't say enough good Emil was my salesman; he was friendly, knowledgeable and made the daunting experience of finding a car a fun and easy one! I can't say enough good things about my experience! More

In todays world where the norm for many businesses seems to be " hurry up and wait " approach to customer service there is one exception, Northside Ford, especially the service department. This department i to be " hurry up and wait " approach to customer service there is one exception, Northside Ford, especially the service department. This department is consistently ' right on ' when it comes to professionalism, skills knowledge and commitment to Total Customer Care. One individual in particular in the service advisory department, Mr. Gary Conn who by the way is always my ' go to advisor ' whenever the need to have to take my vehicle in. His professionalism, technical knowledge is indisputable and together with the patience, empathy and desire to do everything possible to resolve the issue/problem always comes thru. He will go above and beyond to take care of a situation and if it requires reaching out to resources which he does not have to in order to facilitate/expedite a solution, he does so as part of taking care of the customer when I'm aware he's not obligated to do. Kudos to him and the dealership for having him on their team. More

Service manager was great but it took almost 3 weeks to fix my transmission in the service department fix my transmission in the service department More

Mr Charles Young is so helpful. And knows his job. He always get me with the right service person to resolve the issue. And knows his job. He always get me with the right service person to resolve the issue. More

Mr Charles Young is the best . He is always super helpful and always assigns the best people to assist in repairs for my vehicle. He is always super helpful and always assigns the best people to assist in repairs for my vehicle. More

I had the best experience with Matthew schott , I think is the best seller , I know is the best seller , I know More