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Northside Ford
San Antonio, TX
1,102 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,102 reviews
February 21, 2019
Great customer service and repair Service writer Lisa Hernandez was excellent. Great repair and customer service. I broke down while traveling through San Antonio and they took care Service writer Lisa Hernandez was excellent. Great repair and customer service. I broke down while traveling through San Antonio and they took care of the issue and put me back on the road so I could get home. TK More
by Tkay broke down
Employees Worked With
Lisa Hernandez
February 21, 2019
Motivated and experienced Was able to purchase a more highly optioned truck than we were looking for at a lower price than we ever expected. Great experience and will and alrea Was able to purchase a more highly optioned truck than we were looking for at a lower price than we ever expected. Great experience and will and already have recommended to friends and family. These are the experiences that make North side Ford a place we will continue to do business More
by M&P
February 17, 2019
5 stars for Mary Ellen Martinez De Escobar SEVERAL YEARS AGO I HAD THE GREAT EXPERIENCE OF PURCHASING A CAR FROM MARY ELLEN. SHE WAS VERY WELL INFORMED AND GUIDED ME THROUGH WHAT I NEEDED TO K SEVERAL YEARS AGO I HAD THE GREAT EXPERIENCE OF PURCHASING A CAR FROM MARY ELLEN. SHE WAS VERY WELL INFORMED AND GUIDED ME THROUGH WHAT I NEEDED TO KNOW. IT WAS AN EXCELLENT VEHICLE FOR ME. I HAD THE OPPORTUNITY TO EXPERIENCE HER SUPPORTIVE SALESWOMANSHIP THIS PAST WEEK AND I. CONGRATULATE NORTHSIDE FORD FOR MAINTAINING THIS ASTUTE BILINGUAL SALESWOMAN. More
by Jane
Employees Worked With
February 12, 2019
Jordan was Great! Jordan was a great salesman to work with, he wanted to make sure we had an excellent end to end experience at Northside. Jordan ensured we purchased Jordan was a great salesman to work with, he wanted to make sure we had an excellent end to end experience at Northside. Jordan ensured we purchased the vehicle we were comfortable with while being cognizant of the price I was willing to spend. I would highly recommend Northside and Jordan and will be back. Thank you Jordan for making my Northside experience great! My wife loves her Ford Edge ST! More
by Robertr09
Employees Worked With
February 09, 2019
Good sales rep Mickey did an excellent job. Hi e knew the product and his recommendation for a larger engine was spot on. He was courteous and intelligent. Mickey did an excellent job. Hi e knew the product and his recommendation for a larger engine was spot on. He was courteous and intelligent. More
by Fordtruck
Employees Worked With
February 01, 2019
Always a wait I’ve had 2 vehicles in the past 3 months and both times I told them about the issue and brought them in on an appointment and they tell me it’ll be ov I’ve had 2 vehicles in the past 3 months and both times I told them about the issue and brought them in on an appointment and they tell me it’ll be over night 3-4 days later I get my vehicle back with an excuse for why they took so long. This last time they blamed Corporate Ford and another dealership, last time it was the wrong part on my car yet I had it in over a year ago for the same issue and they didn’t catch the wrong part then! Very frustrating working with the service department. They do get a lot of oil changes but charge quite a bit unless you have a coupon. More
by Quinn
Employees Worked With
Stephanie
February 01, 2019
Broken Promises, Buyer Beware I was promised as part of the deal that a few accessories I didn't want to finance would be available to me at cost, but when they quoted the 3 items I was promised as part of the deal that a few accessories I didn't want to finance would be available to me at cost, but when they quoted the 3 items the prices were 10% - 30% above local RETAIL! Be warned in advance like I would have been had I read the Yelp reviews and the Glassdoor employee reviews. More
by dh
Employees Worked With
Don't recognize the names
January 31, 2019
Repairs for recall Turned P/U in one day and ready the next, a day later than expected, but service writer called with updates on progress. Satisfactory overall. Turned P/U in one day and ready the next, a day later than expected, but service writer called with updates on progress. Satisfactory overall. More
by retoldguy
Employees Worked With
service writer
January 28, 2019
Strive for total satisfaction Great folks, but the sell isn’t done until everything is complete. Buy a used truck with keyless entry and rather than get this changed for the new Great folks, but the sell isn’t done until everything is complete. Buy a used truck with keyless entry and rather than get this changed for the new owner the dealership is wanting to charge me extra to hook up computer and reset. All this after buying the truck...so with all this said please work ALL your details before signing!!! More
by Rntn891
Employees Worked With
Hugo Vasquez
January 28, 2019
Great experience! I took my vehicle in to get front windows tinted. They Got my car in and out and no damage to vehicle. Overall great experience! I took my vehicle in to get front windows tinted. They Got my car in and out and no damage to vehicle. Overall great experience! More
by stevea
Employees Worked With
John Cordero
